Renaissance Wind Creek Aruba Resort

Access to renaissance island, the flamingos & the cabana. Also the hotel pool & beachfront was beautiful & had a great vibe.

Our “garden view” room was very misleading, as it was definitely more of a parking lot/street view, unfortunately.

The location, private beach, and helpful staff

Everything was great

The island

Room in person wasn't even close the the photos. It was wel worn. The bathroom and living room in particular. Couch and chair had stains, bathroom vanity needs to be replaced and title cracked and dirty looking.

Very safe, good for young kids. Shuttle to flamingo island was nice. Room was large, close to restaurants and shopping

Poor customer service. Our view was terrible for $--/night. The water shuttle doesn¿t go into the marina building like it¿s promoted¿. Our room didn¿t get cleaned until after 4pm daily, or at all. Definitely not 4+ stars

Staff was accommodating and courteous at all times. Helpful and informative with any questions or referrals as it relate to food/activities.

Room could use some updatiing. Carpet had some spots in it.

The staff from the front desk to house keeping were VERY friendly and accommodating. No matter the time of day we were always greeted with a smile and felt welcome. The staff were continually checking to be sure our needs are met. Concierge A+

The bathroom in our room need some touch ups here and there with paint and some deep cleaning on the walls near the outlet and the the adjacent wall to the shower and toilet. Recommend installing a clothes Line on the patio or shower for wet swimwear.

The staff was very nice. The Aquarius Staff went beyond and above for my husband and I. from the time you walked in the door they were ready to assist anyway possible. Hi Five to Betty and I dont know her name but they showered us with love and care

Adult Side/Marina. There are 2 sides. Beautiful hotel. . Modern. Staff was friendly. Felt safe. Adult side does not have full balconies. More restaurants on the palm beach side but very good location also. Mall and casino attached. I would return.

Rooms were smaller than expected. Adult side did not have full balconies, only found in the ocean suites. There were a good amount of restaurants in the area but palm side of the island had nicer options.

Amazing location, comfortable room, amazing staff

The hotel grounds were excellent including the pool areas, waterfront and private island.

The food was not that great and expensive. We ate outside the hotel most of the time.

The staff was so attentive and friendly. They were constantly checking on us to make sure we had everything they needed. And I was so impressed with how clean everything was and how the staff was constantly cleaning everything.

NA

Beautiful hotel, room was amazing, clean and consistently cleaned every day we were there. Staff were accommodating, friendly, and attentive - albeit on island time ;) Beautiful swimming pool area and private island is amazing- a must to experience!!

Private island is as beautiful as ever, though service was horribly slow/bad on day two in our private cabana on the island. Food order was completely missed and took 5 hours to get a pizza, never got an appetizer we ordered, though drink orders were good

Accommodations were great. The hotel was also located in a great area so there was other places to see or shop just outside of the hotel. The food was better than expected. The adult side was open and airy, but the family side was also beautiful.

Some of the staff were abrasive or actually ignored me instead of serving me. I think I was actually profiled, I don’t know if that was Aruban culture or the behavior of Latin American transplants but it was horrible. Work on that!

Everything was fine and when I purchase this hotel I made sure this was all inclusive, because I asked for all inclusive hotel and your hotel pop up so I booked it , and come to fined out it wasn't, Very disappointed.

everything was fine until our lock failed and we had to wait for a while to make sure the battery was change and we lost at least 2 hours waiting

i loved having the opportunity to visit the private island - and see the flamingos.

- poor quality front desk staff - did not hate consistent message from phone staff - room upgrade cost unreasonable - put in handicapped room for no reason

Breakfast buffet at aquarius. Private island offer beach to a waterfront (but not beachfront property)

Old, aged building, NOT beachfront, staff friendly (sometimes) but not helpful. Property even adult side not fun for singles.

The staff was very friendly and willing to take care of any need that I had. The rooms were very nice and maintained clean. The property as well was maintained clean at all times. The beds were very comfortable. I felt comfortable calling it my home.

I would like for the guests to return their unused towels at the pool to be washed when not in use so that the empty chairs can be reused. This is just common manners.

The pool and beach

The room was very outdated and leaking water all over floor from shower. Also checking in and out was horrible

Flamingo island

Cookies left in ice bucket from previous guest not cleaned. Bath robes to small. TV channels were limited.

Friendly, courteous staff. Clean, beautiful suite (cleaned daily). All inclusive option offered great food!! Favorite restaurant Aquarius.

Wish we could''ve stayed longer