REF Okinawa Arena by VESSEL HOTELS

Roof top bar and pool. The scene is beautiful

No wash rags in the bathroom

Facility looked nice. The buffet breakfast was good with a lot of variety! Public bath on 2nd floor.

The welcome drink ticket said the bar had free unlimited snacks. When I went for the snacks, the male server aggressively took the packaged snack out of my hand and said “not free!” No other explanation. Pretty sure he followed me to the elevator to check if I took any snacks with me when I left; which I didn’t! It’s not like they were expensive snacks. I could have paid, but he never said how much ?Must have car. There’s nothing much around the neighbourhood by walking distance.

The public bath is really nice. We went in winter, didn’t use the pool. The breakfast was nice too. It has a large parking lot.

Clean room, carpark is big, and Family Mart infront of the hotel.

Early check in need a fee, even for an hour earlier.

High class & good for me .

I took ill , and I was brought back from Sedake , to my hotel room 425 , as I couldn’t finish the group Okinawa bus tour . My cousin told the receptionist that I am unwell , I need medical services . No Dr or carer practitioners came . I was left in my room with no food , no water , and yet I was shivering and had cold symptoms . I never ate in my room for 2 days , and no breakfast was brought to me . I had finished the 2 litres of water that I had in my room . I stayed in room 425 from the 19th - the 23rd June … when I left I was still unwell , and could hardly walk fast and carry my luggage , as a result instead of vacating my room at 11:00 , I struggled alone , with no help , still unwell , and reported at reception at 13:00 . I was charged 200,000 JY for 2 hours delay . This is a complaint I am raising . Why charge me 200,000 JY a sick person, who is 70 years and 6 months old , who suffers from cold symptoms , and walks so slow … no help ???

Breakfast was the best I've had in a long time. The public bath and sauna were excellent.The rooftop infinity pool, hottub, and bar wa a great place to relax.

The beds were too firm almost like sleeping on the floor. You need to get a coin from the front desk every time you exit the properties parking area.

Very helpful and friendly staff !Large selection st breakfast - I particularly liked Sake! The towels provided in individual bags every day is a bonus. The roof top pool and bar is exceptional!

Slightly costly but understandable for the quality!

The location was great.

The price of the hotel was higher than I expected.

The amount of space that i had when staying in the room

It was very clean and comfortable.

Yes it’s really a nice place to stay with hot spring and roof swimming pool combined.

Good, breakfast Restaurant especially crowded.

Nice experience. The pool vibe was nice

Didn’t know they charge to use the pool until we tried to go in to use it. It was a bit embarrassing :/

Location is good

The price is truly high cause the World Cup.

it was really really greati strongly recommend this hotel to other travelersand next time i am going to stay this hotel again

Very good

Exceptional

Exceptional

Exceptional