Hakuba Ryujin Onsen RYOKAN SUI

The Ryokan is very well located and it’s less than 10mins drive to the ski field. The room is spacious for Japanese standard. The Onsen is very authentic and surprisingly quiet. The staff are very friendly and warm. We will return for our next trip.

The location in Hakuba was good and close to the mountains we were traveling to. They have good onsen outdoor/indoor with a sauna, rather small in size, nothing special.

The staff knew zero English. There were absolutely no food facilities available. Even though our booking said we could have pay-for breakfast at the facility, they said it wasn’t available. Also no dinner available even for pay. We drove around the city for an hour looking for an open place to eat. All the places listed on Yelp and Google maps as open were not. It was a ghost town and staff was completely not helpful and not considerate of that.

Lovely new rooms and fit out with a great vibe. The onsen and on site restaurant were fantastic. Extremely friendly and helpful staff. Close to quieter slopes which we loved. Has a nice store and cafe a 2 min walk away.

It’s in a quieter part of Hakuba but it was fairly easy to get around via uber/taxis

The rooms and common spaces are all really nicely done. Everything is very welcoming, clean, cool style, etc. The onsen was fantastic too.

The breakfast was usually not warm

Excellent environment with the Onsen right there. Staff was amazing and helped dig out our car every morning from the tons of snow. Very friendly.

The Onsens

the onsen was amazing, and the beds and the cabins were very cozy

we had trouble trying to book dinner a few different times, I think the room numbers for the outside rooms were a bit confusing for us as well as the staff.

It’s a great onsen. Rooms are good but deeply overpriced

For over $A2000 per night, this was an absolute rip-off. It’sa very nice place, but they did not clean our room once during the week. How absurd!Location was far from ideal.

Excellent hotel with a natural onsen. The receptionist is a lovely lady, extremely helpful and a fluent English speaker

Comfortable room, great onsen, amazing breakfast.

Super nice staff and very very nice onsen that you can use for free. We even came back to use the onsen when we stayed in a different hotel. A bit outside, so you need a car but very quiet and nice area. Rooms are simple but definitely enough. I would always come back again, mostly for the nice staff and onsen. Room was a bit too pricey for what it was,

Horio-san and staff were exceptional- nothing was a problem during our stay - On check out they offered a lift to Escal Plaza when a large maxi taxi wasn’t available - the combined staff helped us pack and waved farewell like a family departure. You will be well looked after. Warm rooms - comfortable beds…After a day’s skiing settle into what is regarded as the BEST onsen in the district. Very good restaurant serves Barbecue and Shabu Shabu - Wide choice for breakfast - very very short 40 metre walk to shuttle bus stop to skifields - Very close to local shops and two other restaurants (Ramen) Ryujin are currently adding a new accommodation wing with a number of new luxury private onsen rooms. Its intimate - private - not crowded. You get very personal service. I plan on returning in future.

perhaps the only issue for some people is the location requires catching the shuttle buses to Goryu slopes - Ryujin is close (takes maybe 3/4 minutes drive to reach Escal Plaza) - Buses come 30min and hourly intervals - but dont miss the last bus back from slopes at 5:30pm. In any case taxis are usually easy to call.

Free breakfast was nice and the Onsen was amazing

The beds where hard and the pillows where also hard.

breakfast and night soba/drinks/ onsen is covered.Super friendly and helpful stuff- the gentleman let us go to onsen despite we already check out in the morning.The indoor/ outdoor onsen is so relaxing- especially after a loooong day of skiing.

Nothing much to be honest, if I must say something then I’d say the breakfast option is limited but it’s no biggie to us.

The on-site onsen was awesome and we enjoyed the breakfast at the hotel. The rooms had a lot of space and everyone was super friendly here.

It would be tough to get around without a car here. Most of the bars/restaurants were a bit away from the hotel. If you can't sleep on a firm mattress I definitely wouldn't recommend staying here.

It was very close to the main road and easy to find yet still serene and peaceful. The onsen facilities were great and both male and female outdoor onsens available so no need to alternate. The room was big and spacious and very clean. The staff were super helpful and accommodating.

The pillows are really hard

The Onsen being on site was a very nice touch for relaxation. It has a lovely outdoor portion and with the snow on the ground, it is hard to beat. The staff were also very friendly and helped us make multiple reservations including dinner and a taxi to depart.

The location was mediocre if you want to go skiing or snowboarding. You can either walk 20-25 minutes uphill to Goryu resort or you can take two separate busses that don’t seem to have a regular timetable. Also, there is not much evening dining in close (less than 15 minutes) walking distance.

Everything was perfect from the room to onsen to breakfast and the service!

If there was a view from the room it will be great.

fantastic staff

the Onsen, being open to the public was very busy in the evenings- as expected

The indoor and outdoor onsens were amazing, especially when it was snowing outside. The food at the on-site restaurant was delicious. There was a 7-Eleven just up the road so that was very convenient. The staff were so friendly too!

The location was a little hard to get to from the local train station with a lot of luggage, but we made the 2km walk towing our suitcases and ski gear ?

We really enjoyed the onsen and the friendly staff. Additionally, there is a laundry facility (400 yen) and extra shared toilet and sink area on the accommodation floor (extra toilets on the ground floor as well), which were great to have access to.We did not have a meal option included (as the children don't really make the most out of a Japanese breakfast), but there was free hot coffee and hot water each morning (we brought our own fresh milk and kept it in the refrigerator in our room). We travelled with our three children and bought some instant hot chocolate powder with us. We were able to use the hot water, spoons and cups so the children could also have a warm morning drink at the table downstairs in reception. We were able to pick up some quick breakfast at a 7-11 just down the road. We ate 1 evening meal at the Yakiniku restaurant at Ryujin Onsen. We all really enjoyed this and would recommend dinner there if you are staying the evening

The only thing that would have made our stay better, was if all the furniture was fully functional and if there was additional space to hang jackets and wet ski gear. The wall hooks (only 5 hooks with some hangers) for hanging jackets and wet ski gear fell off the wall. This piece of furniture was unfortunately broken when we arrived in the room. Some additional space to hang wet ski gear would have been useful and we ended up hanging our ski gear on the curtain rail instead.The small floor heater under side table, would shut off after about 15 minutes and flash a small error code. This was not really an issue, as after that time, the room was warm enough, but it may bother others.