Kyriad Paris Ouest - Bezons La Défense

Excellent value for money, friendly staff, clean room

Lack of wardrobe

A little small but comfy, very clean. The staff was so helpful, kind and friendly

Is far the station. And took us like 12minutes walk the station for the hotel.

Easy parking , no fuss. Nice room set up and decor..with new modern ensuite. Room compact but very well organised/laid out. Good ingenuity and use of space. Place for overnight bag, clothes hanging etc.

Would have been nice to have a fridge in the room and bottle of water for arrival. Sadly we were unlucky and toilet seat and inside of lid had yellow stains and need a clean 'in and around' the toilet seat/lid fittings even though it was a new ensuite. :( So attention needed here.

Terrible

The booking I made for 4 rooms was not provided.My guest only recieved 3 rooms and 2 of my guests had to share a room and bed. When emailing them to inform their error and request a refund for the room which wasn't supplied. They started to lie to avoid giving a refund . So have commited fraud.

Value and location.

We were out of electricity in the middle of night around 3 am, called the reception couple of times, finally with answer of “I am not a electrician, I can do nothing, you have to wait until 8 am for a electrician to come.” While we exhaustedly checked in at 2 am with both phones running out of power. Turned out all he had to do was to turn on the main switch which might caused by a fuse blown out, all we were doing was turning on the water heating, hairdryer and air con. And the reception only agreed to come and try to fix things after I was asking a refund.

I have visited Paris many times and usually stay in the nice 75008 district which can be pricey. For this trip I decided I wanted to save money so looked for a cheaper hotel and chose Kyriad Paris with a reduced expectation. My expectations were hugely surpassed. I drove to Paris from England and this hotel was great because parking was free and it was also just north of the busy part of Paris which reduces your journey time a lot as you don't have to wade into Paris traffic. The location was ok for me but you are some distance away from the main attractions in Paris (but if you can manage the metro you will be fine).The hotel itself was great, rooms were clean, beds comfortable and a nice shower. Staff were also very helpful and welcoming. I recommend for a hotel that is priced v reasonably but very comfortable and pleasant to stay in!

No irons in the room so you have to go to reception to get an iron to iron my shirt. The whole hotel only has three irons so I had to wait for an iron to be returned by another guest before I could prepare my shirt. Get some more irons please!

We had a bad experience staying at this property. Very dirty, dusty and no daily housekeeping as mentioned in the site.

We booked this property for 6 nights and had to move to another hotel as this hotel didn’t meet our expectations.This hotel was extremely dirty. Especially the rooms were not cleaned daily as mentioned, we had to ask the hotel to clean the room .The hallway was poorly maintained and the carpets had a very bad smell due to lack of cleaning. Would not book this property again or recommend it to others.

We had a bad experience staying at this property. Very dirty, dusty and no daily housekeeping as mentioned in the site.

This hotel was extremely dirty. Especially the rooms were not cleaned daily as mentioned, we had to ask the hotel to clean the room .The hallway was poorly maintained and the carpets had a very bad smell due to lack of cleaning. Also the receptionist insisted that we haven’t paid for the room even though we paid the room upfront through booking.com prior checking in to the hotel. Would not book this property again or recommend it to others.

All did go well. The property is what we like: quiet, clean, .. The breakfast was very good en the property has a place to park your car save. To visit Paris you just take the bus. Easy, cheap and fast. Up to the next time.

The location and certain staff

The night staff(old dark skin person). I would come during the day to pay my bill and when I would leave early morning he would follow me outside to tell me I did not pay or that I still have to pay the tax de sejour which did not make sense! Why would I pay the room and his colleagues would leave out the tax de sejour?

I liked how modern it looked, they have nice place to sit if you need to wait or do some work. Very nice rooms we had the smallest room because we were mostly in paris during the day and evening so it was okay, but if you stay longer than 2 days i would suggest to get a bigger room in this hotel. They have air-conditioning in every room which was great because of the hot temperature!It is nice that they have staff 24/7 so you feel safe, and whenever you come back at a late time the door is still open! The breakfast was good, they had some special items like frozen yoghurt that i have not seen at a smaller hotel breakfast. Staff was also nice and they could mostly speak english as well. They also have a gated parking area which was great because we were planning on arriving with car and going to paris with public transport, so this hotel is amazing for that!

Only thing i did not like is that you need to specifically hang up a card that says to clean your room, we forgot to hang it so our dirty towel were not replaced. I have not seen that before in a hotel, so i do not know if it is common in paris. Technically not the fault of hotel just us not reading the sign...

Very helpful staff. Basic but clean and functional facilities. Air conditioning was welcome and necessary.

‘Large double’ bed was not exactly large.

Location close to the Bezons office with nice small village atmosphere in Paris. Car parking convenient. Clean and Comfortable.

The room was clean, the staff were very friendly, very practical hotel

The AC was very noisy, and not well maintained, we had some problems with the bathroom (no hot water at the sink, water coming out of the shower leaves a strong smell)

Staff (evening reception)not friendly and very racist. He is dissatisfied with his boss but he is angry with the guest！

cheap

small, noisy and older female staff is just rude

Everything is good from Wifi, reception, bed comfortable, clean bathroom

Everything was good

awesome, very clean, excellent breakfast, staff are super helpful and friendly, excellent wifi

The staff were friendly, professional and effective, though not all of them spoke English.Very nice breakfast buffet.Clean and new rooms, with full amenities.

The location turned out to be rather difficult to access, but that has nothing to do with the hotel itself, or its staff.

Always nice reception. Very helpful and friendly staff.Decent and complete breakfast.Unfortunately, no restaurant service available so dining outside.