Catalonia Yucatan Beach - All Inclusive

I liked how friednly the staff was very friendly.

The food was cold even when you ate dinner 6pm or 9pm the food was always cold. Same with lunch and breakfast. Did not like that the pool had a curfew so do all you can drink. The beach area was not easy to get into the water very rocky uneven.

The staff were very kind and helpful and the pool area was nice

Dirty room, thin walls making every single sound audible, limited food options and most meals were not very good, no room service, minibar only stocked with two refillable bottles of water, entrance to the ocean was very rocky and slippery

The pools and bars

Nothing, this is cheap no frills property with water down drinks and local liquor. The food options are limited

Water downed drinks Limited food options Nothing great about this place

The staff was amazing and the food was good. The buffet La Brisa had great options. The rooms were also upgraded.

There are limited power outlets in the rooms to plug up phones or electronics. Near the bed it's one plug and USB plugs. Under the TV on the opposite side of room is another plug and USB slots. But overall the room is great.

Food was very good for an all inclusive.

No gluten free desserts, and staff were confused about what was and was not gluten free.Beach not great.

All the staff was friendly and really attentive. Thats was a plus

That we were told that the restaurant on location was for us to attend and when we arrived they said it was only for Rivera Maya and they had the same menu every day for breakfast,lunch and dinner . The rooms had a few damage doors that could be fixed and the ac units could be fixed the lowest our room got during the night was 70°

Convenient

Room was old and run down. The amenities that we were to have in room was not supplied

Comfy bed, clean room and facilities, food was great.

Got placed in a really run down room until we could get moved

The public areas with the pools and the beach. The entreating program with a great team: Pablo, Kevin, Lupita, Arturito… Most of the staff is very kind and helpful. Everything from the rooms to the public areas is well clean!

The rooms was quite old and would need a renovation. From the room we could hear everything outside and it was often very loud in the early morning. My main criticism is to the food offer which is limited and not great. A part from the buffet option, the two restaurants a la carte are impossible to book and even when we managed to get a table once in one week the portions were small and the food not good!

Proximity to dive sites

Staff are miserable. They don’t speak English.

It was very walkable, pretty easy to understand where everything was. Able to swim in the ocean and snorkel so that’s nice. Buffet Food was really good with lots of vegetarian options. The plantains were awesome. Front desk staff was very kind. Booking excursions was easy and that staff was nice too! Met some super friendly people who were also staying there and made some good friends

Our first room had a lot of bugs and the AC broke so we suffered for 3 days in 26.5 Celsius (almost 80 Fahrenheit) until they finally let us switch rooms. Didn’t offer airport pickup so it costed 160$ USD to take a taxi because the airport basically only lets taxis and buses come up. The kids run WILD and jump in the pool splashing everyone and their drinks, parents don’t say anything. IMPOSSIBLE to make dinner reservations unless you are on your phone at exactly 8am and make it by 8:05am. All of the restaurants were so hot, looked at the thermostat and it was 90 Fahrenheit INSIDE!! Have to reserve pool chairs very early too, got our towels swiped too.

The very first impresion was terrible by the overcrowded restaurant for dinner (we arrived around 20.00)but next days were absolutely OK :+)good animations :-)

the long cue for a dinner, probably caused by the renovation of main bulding, but I am guessing only.

The staff was friendly and the rooms were clean

The check in process took forever

Breakfast, lunch and dinner were very tasty

Cleanliness, staff are always smiling and helpful, food was great, and shows were extremely well done…. a lot of work is put in by the employees here

Just update the rooms… they are kept very clean, but only knock would be that they are dated

The resort was lovely; but buffet food could be better in terms of quality and choice and food being kept warmed. The crepe truck was a bonus however would be much better if they were served hot and not pre-made and cold.

One pool should be adult pool at least. Room did not have basics such as tea/coffee facilities, this is not all rooms , however it should be basic included in every room for a resort or a hotel, this was first hotel I experienced this . They didn’t have king size bed for us so we had two double beds that were small and they were fixed to the ground so you couldn’t push them together, so overall okay resort but some basics were missing

The hotel was beautiful. The grounds were very lush, the food was great and a huge variety, and the staff were super.Comfy bed and lovely rooms.

Our room in the Riveria backed onto a service walkway and every morning around 5am a truck would back up and the carts going back and forth sounded like thunder.I was ill one day and phoned to see if I could get a snack from room service, but it's not available to anyone who isn't a "Privalidged or exclusive" traveler. (Says 24-hour service on web)At full capacity, there were no sun loungers available anywhere.

The property was beautiful and the rooms were very nice. We loved all the restaurant options and the location of the resort to shopping and additional restaurants within walking distance.

Although beautiful, the shoreline at the resort is very short and we prefer a long sandy beach as we enjoy taking walks up and down the beach.

It was clean and easygoing. The crepiere was delightful. The staff lovely. Too many favorites to name. Food : plentiful and satisfying. Dessert was fun to try the various choices. Pool was clean. Ocean view was gorgeous. Lots of activities but plenty of places to relax too. Loved our room location.

Couldn’t get into the special restaurants during the week unless it was very late. We’re not 9:30 dinner people. Rocks on the beach make going in and out of water challenging. Pool should be open later, at least one.