Riva Gold Coast

I like the services that they provided to us... In reception they have politely responded to us whenever we have an issue... Then we have check in few hours before...that adjustment they will provide if don't have back to back booking...Finally the food was really good ?

Out look of hotel is on average but interior hotel and room are good and food is average

Location, service, rooms

Pool which is just in front of entrance

Breakfast was good & variety was available.Staff acknowledged to wait for the members to finish even beyond the stipulated time.

No Parking facility for 4 Wheelers at the Hotel. The streets are busy & filled. It is very difficult to find parking spot.Wifi is nearly not available. Signal drops & very weak.

Location, Restaurant and Entryway

Small balcony, small bed

locational ND hospitality

less space for parking

Staff was very helpful.

Beds are small. Property wasn’t maintained properly. We changed rooms twice. ACs not cooling properly.

The staff was courteous and professional. The entrance is pleasant and beautiful.

The room was very small and the bed size was very small and legs went out of the bed and two people couldn't sleep. Since my room facing was road side it was difficult to sleep due to the vehicle's horn and running on the road.

Staffs behaviourHouse keepingFood

Nothing special

The aesthetic vibes and the bar counter next to the pools. Rooms are okayish. The rooms pics may seem spacious but its not very spacious.

The receptionist behaviour was very rude and un welcoming. I had made the booking 3 weeks prior to our visit. From day 1 I have been in contact with the property as to check if the rooms are confirmed or would there be any advance payments required. So I had requested an early check in and was told it would be possible and wouldn’t require any extra payments. Upon arrival the receptionist just denied it and even after showing Whatspp conversation with the property he was not accepting it and asked for confirmation. We are a family of 5 so we booked 2 rooms. The booking clearly stated that 1 of the 2 rooms would accommodate 3 people and would require an extra bed which was included in our booking amount . During check out he demanded extra fee for the extra bed which was already included in the booking. I had to talk and argue to exclude it from the final amount. The rooms were not very clean. The curtains,lamps and wardrobe were dusty. Room service is slower than the traffic in Banglore

The room was not as expected. It was very small the bed was too small for 2 adults and a kid. I have a bigg

Good staff, nice food, superb cleanliness.

Staff was really nice, very helpful

No parking Facility this is major drawback

the location was perfect and the lobby is really nice to relax and rest if you are lazy to head out.

the cost of stay is overpriced. The rooms and service is good but still not a big hotel for the price you have to pay.

Location and service

Bad internet connection

Location was good. Breakfast was decent. Staff was good

No hot water was available in the bathroom. It seemed to be a problem for everyone in the hotel.

Neat and clean. Friendly staff.

Hot water for shower is provided only via solar water heater. During monsoon solar water heater does not facilitate hot water due to the weather conditions.

deceiving photos worst hotel

bad views and staff

Radhika,the receptionist at the hotel does a fine job to take care of the guests.1. Location is easily accessible.2. Hotel is kept neat n tidy.3. Staff is helpful.4. Food is nice. Breakfast is included. You get good variety of dishes for breakfast.5. You can get a rented bike from the person who is just next to the hotel premises , which makes your job to get one.6. Swimming pool is bit small but yes will help you to relax n refresh yourself.** In case of early checkins prior to their scheduled slot the management is very helpful to accommodate you if the rooms are available.

1. In between the day , don't know why the hotel kept the warm water flow closed.2. (** If you are booking via booking.com ..its seems not merged with the property here as they said we don't take advance payment if booked from here.Please get this aligned to avoid any confusions thereafter.

externals setup is good

rooms are very small, no service and totally like a lodge. no hot water, no proper reception. it’s a lodge converted to hotel type of setup. swimming pool is disappointing