Heartland Hotel Fox Glacier

Breakfast was very good, and the location was nice. The bathroom was spacious with good facilities. Dinner in the hotel restaurant was very nice. Staff were friendly, courteous and helpful.

The room was quite small for a couple and overly warm at night. The bed was okay but would have been more suited for one person rather than two. Quite expensive for the room and bed size.

Great location only 5km from lake and rooms were very comfortable. Great staff and breakfast was very nice.

Location was good

The property is in fair condition but dated, food was nothing special

We were disappointed and dismayed at the tiny size of our room in this so-called high star rated hotel. Booking 3-4 months in advance still only gave us this room which had a very noisy generator outside which meant our windows had to remain closed on a warm night. Whilst the restaurant and bar and old-world feeling were ok, we wouldn't return given the many other choices available in the area.

Breakfast was ok, with a fair choice

Rooms were tired, very small and had to call the night porter at 5am on last night, to switch off loud music downstairs!

Great location in the centre of town

We had 2 rooms that were at separate ends of the hotel, would have been good to have them closer. Breakfast was in sister hotel across the main road. Shower head was no good for anyone over 5’10

Good location.

Very hot at sunny day. No air conditioning.

Would not stay again as could smell sewage in the riom and very noisy overseas guests

Noisy room as other guest in the same area were very noisy running up and down the hallway

Lovely spacious room in a charming hotel. The room had recently been refurbished and had a good bed and nice linen. Very nice breakfast room and restaurant dining room and bar. Location near Lake Matheson was a plus.

Great staff, nice old hotel. Close to everything there is to do in Fox Glacier.

Rooms have an older feel to them if that's not your thing, but very nice for a historic hotel

Very luxurious. Great location. And just a few mins down the road is dark sky and could see the Aurora Australis

It didn’t have an air con. It was quite stuffy and needed it.

Good

There was no airconditioning or fans in the rooms and given it was a bit warm, the sleep wasnt very comfortable

Cozy atmosphere, warm reception from staff

A soft more comfortable bed is desired

This is an old hotel which is more like an extended motel with separate single storey buildings linked by covered walkways. The staff were helpful.

There's no social life as the bar and restaurant don't really function. Breakfast is a short walk away at the more modern Heartland hotel on the main street.

Beautiful older hotel which has been modernized. Our room had a lovely big bathroom. Restaurant downstairs did lovely meals.

Everything I needed was provided

The room was very small.The fridge was not turned on when I checked in. I only found out the next morning when all my chilled food had been warm overnight.

This lovely historic hotel ticked all of the boxes - comfortable, wonderful staff and a vert good restaurant.

No complaints.

Very friendly staff and excellent beds.

The room was quite noisy. The fridge in the room and another industrial one of a restaurant just below our window kept switching on and off during the whole night. There was also quite a bit of noise from a bar down the road and from other guest in the hotel.

Location and size of room

No lift and had to up one level with cases

Good breakfast, free upgrade to king room, nice welcoming and providing umbrellas as it was pouring.

Breakfast bit far across the road around 100 metres from hotel at a different wing of the hotel.