4-Star Hotel

Sunscape Akumal Beach Resort & Spa - All Inclusive

Carretera Chetumal, Puerto Juarez Km. 252 Akumal, Q. Roo, Mexico, Akumal, - Mexico
View Map
Sunscape Akumal Beach Resort & Spa - All Inclusive
1/67
  • Overview & Photos
  • Policies
  • Amenities
  • Reviews
  • Map
$307
per night

4-Star Hotel

Sunscape Akumal Beach Resort & Spa - All Inclusive

Carretera Chetumal, Puerto Juarez Km. 252 Akumal, Q. Roo, Mexico, Akumal, - Mexico
View Map

Top Amenities:

All inclusiveBeachfrontFree BreakfastFree ParkingHealth ServicesSwimming PoolSwimming PoolRestaurantFitness CenterSpaHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesHot tub/WhirlpoolKid Friendly
Show All Amenities

Guest Rating

7.1

Good

Based on 364 reviews

Location Of Hotel

7.9

Hotel Cleanliness

7.7

Hotel Staff

8.1

Overall Quality

7.1

Show 10 Verified Reviews

About

Ideally located in the Xpu Ha area, Sunscape Akumal Beach Resorts & Spa promises a relaxing and wonderful visit. Offering a variety of facilities and services, the property provides all you need for a good night's sleep. Facilities like 24-hour front desk, bar, 24-hour check-in are readily available for you to enjoy. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. Friendly staff, great facilities, and close proximity to all that Tulum has to offer are three great reasons you should stay at Sunscape Akumal Beach Resorts & Spa.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 12:00

Features & Amenities

Highlighted Amenities:

All inclusive
Beachfront
Free Breakfast
Free Parking
Health Services
Swimming Pool
Swimming Pool
Restaurant
Fitness Center
Spa
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Hot tub/Whirlpool
Kid Friendly

Amenities & Services:

All inclusive
Daily disinfection
Facilities for disabled guests available
Fitness center
Free Breakfast
Free parking
Hot tub/Whirlpool
Hygiene certification
Kid-friendly dining
Kids facilities
Kids' pool
Non-smoking property
On-site accessible restaurants/lounges
Outdoor pool
Private beach
Restaurant(s)
Spa services
Tennis court & equipment
Wheelchair accessible

Guest Rating

7.1

Good

Based on 364 reviews

Location Of Hotel

7.9

Hotel Cleanliness

7.7

Hotel Staff

8.1

Overall Quality

7.1

Pros +

  • Staff was great. Small hotel
  • The only thing I like about this hotel is the view of the beach.
  • The staff had great manners.

Cons -

  • rooms are old. food is so so. Drinks are not top shelf
  • I will never go here again!
  • The hotel felt like a ponzi scheme. Everything that has been said by other guests were true. Please revise this hotel down from a 4* to a 1.5*. We were checked in a room that was dirty, pillows were soiled, moldy, and had human stains on it.

Business Traveler (7)

Solo Traveler (18)

Traveling as Couple (168)

Family with Young Children (131)

Group Traveler (48)

6
3/3/2023
Staff was great. Small hotel
rooms are old. food is so so. Drinks are not top shelf
1
10/19/2022
The only thing I like about this hotel is the view of the beach.
I will never go here again!
1
6/29/2022
The staff had great manners.
The hotel felt like a ponzi scheme. Everything that has been said by other guests were true. Please revise this hotel down from a 4* to a 1.5*. We were checked in a room that was dirty, pillows were soiled, moldy, and had human stains on it.
6
6/2/2022
Beautiful place, good food, very friendly staff. Unable to control weather or weeds, but always raking the beach and on the day we left it looked so good compared to arrival. Shows were fun- fire show especially. Seems like a great place for families.
Several of the drinks we ordered needed a lot of help- for example after dinner one night we ordered White Russians, a pretty simple drink, but received what we joked about as vodka milks. Seeing trash thrown over the wall into jungle not cool.

Location

Sunscape Akumal Beach Resort & Spa - All Inclusive

Carretera Chetumal, Puerto Juarez Km. 252 Akumal, Q. Roo, Mexico, Akumal,