Hôtel Exsel Ermitage

The pool was great, the rooms were spacious, the breakfast buffet was great. The location is superb as the beach is just a 5-10 minutes walk away.

We could hear guests in other rooms and there was a smell of pot in our room. Furthermore, its unfortunate that the bar and pool close so early (9:00pm).

Passable

the room was at groundfloor and it smell humidity.The aircond was not properly workingThe view of the room is on the street with traffic

There are very few positive things to say about this hotel. Our overall experience was rather negative. One good thing was the proximity of the hotel to the beach (a short walking distance), and the presence of a car park (albeit with a limited capacity).

The room we stayed in was largely dilapidated, badly decorated and uncomfortable. Fridge was old and noisy. Room was facing the parking lot and did not have any windows (except for the glass doors for entering the room). It was dark, had no views and felt like being in a cave (such a shame on a paradise island like Reunion). Cleaning was insufficient. Bed was uncomfortable and waking up with ants crawling on you is never pleasant. Pool area seemed nice at first but the large number kids made it noisy and meant swimming wasn’t really an option. Overall, wouldn’t have stayed there had we known it would be such an uncomfortable stay.

I only said one night and did not take advantage of the pool but I loved my stay. The hotel is so calm and cosy.