Kandaya Resort

The staff were the best part of staying at this hotel. They were warm, helpful at every turn, and got us to our hotel even though we arrived very late.

Our first room had mold everywhere. They knew we were traveling with an infant that needed a crib, and still put us in that room. Mold on the floors, chairs, walls, curtains. You could smell it. Disgusting for a 5-star hotel. Also, it's too far from Cebu.

Pool Villa was excellent. Room very nice! Beach very close, lots to do. Jetski was awesome. Restaurant was Excellent, good menu variety, kept busy for 2 days! Highly recommended

Food at restaurant was very good. Except the cheesecake, not real more like jello which is tasteless, price was too high for imitation cheesecake as well.

The property was beautiful, pristine, great location, well designed, looked like a place like in an exotic island like Bali, staff was very helpful and attentive, great food, i loved my villa with a view of the ocean and my own pool, the prices was excellent, other resorts would charge 4 times as much, this is a great little secret hideaway in northern Cebu, i hope it doesn’t get too popular like boracay and Palawan, lots of things to do like jet skin, snorkeling, even island hopping. Recommend this place to anyone who wants a quiet getaway but enjoy island living.

4 hours from Cebu could be a deterrent for some people who have no patients waiting in the car that long, but I didn’t mind it bec of where I was going to, 2 cockroaches made it to my bathroom but that is typical because of the environment, they manage to get in no matter what

The hammock by the beach, fresh sea air flowing thru the beachfront. Rooms are good spacious,

Food is bad. ordered Lechon Macau, the skin was inedible (too tough), had to request it to be recooked to make it crispy. Danggit served for breakfast is the same "tough" not enough heat to make it crispy, to think this fish is served everyday.

What a beautiful resort. I travelled here with my Filipina wife and we loved every minute. We rented a beachfront villa with orivate pool - so lovely. The room was huge and just such a lovely place to sleep in. The restaurant and staff were excellent.

Such a lovely room boasted a lovely bathroom with huge bath tub BUT no hot water! The shower was fine but we couldn't fill the bath from its faucett. We did ask for help from the resort staff, but nothing was forthcoming. Hence, I resorted to boiling water in the electric kettle. Dozens of times to have a bit of a bath. But we didn't let this spoil the experience. We will be back.

It offered a place to unwind. The ambience, with all the surrounding trees, was very relaxing. The service was exceptional, staff members were prompt and polite.

The food needs improvement, as some of the dishes taste bland. We had to ask for refill of the conditioner in the room on our first night, and as it was raining, we noticed rainwater leaking from one of the windows.The beach was not as inviting compared to other beach resorts we’ve been to.

The Beachfront Pool Villa was amazing! It was clean, quiet, and very comfortable. The staff was very helpful and friendly!

The breakfast buffet offers very little healthy food, no muesli, no yoghurt and only artificial cheese. In general, the food is good.

The staff were welcoming and tended my family from their stay and even went above and beyond to make my Mum special on her birthday.

None. Everything was great. Will stay here again.

The place is nice room was great

But let me just say the food was not even close to be called 5*.. Seriously the breakfast was under standard for even be called a 2*.. no eggs no bacon no yogurt no pastry no nothing.. stepp up the food please, and seriously don't chase around people in the restaurant thanks. And btw I didn't find any nespresso machine in my room ether?

liked the room, views and easy walk around the property

improve the food... needs more variety...

The staff are extremely nice and we were looked after above and beyond and appreciate how willing they were to help wherever we needed it. The rooms where beautiful as was the pool and beach and a delicious menu at the restaurant once again great staff.

We loved our beachfront pool villa. The bed was comfortable and the bathroom was amazing. We also had a room in the main building and it was nice and comfy as well. We ate at the restaurant and the food was decent as well as the drinks. The staff were all very friendly and accommodating.

The loud birds inside the main building.

Not a lot to dislike really.Lovely place . Peaceful.

This is not unique to Kandayan, but some free facilities were not maintained well, or sometimes weren't functional.Restaurant nice, but a little expensive.

Evrything about it..it was the best ever .great staff great location..great price .outstanding resort in cebu..keep it up

Don’t know why the rating is only 8.9! This is a 10 resort!! As nice as I have stayed anywhere in the world & not ridiculous pricing. The room was wonderful & I REALLY appreciated the amenities like tea/teapot & water in our room. My gosh you had a shower cap & iron!! In room dining was great too!

I liked everything!

Kandaya does not live up to their marketing promotions anymore. It old and dirty. Unmaintained. Staff are family to the superiors but not to the guests. Very dissapointed. GM was kind and pleasant but it cannot replace my ruined trip to kandaya. Not worth the stay at all.

Booked a villa. It was too hot. Aircon cannot handle the big space. I couldnt sleep at all with the heat. Water in the pool was dirty. Toilet was dirty many dead insects. I booked kandaya to relax and enjoy the pool, scenery and ofcourse my room. But so dissapointed i was all sweaty another night would caused me a heat stroke literally.

Service and room aesthetic

Food and aircon in our room was weak

Firstly. The staff are very kind and accommodating. Answering our questions politely, accurately, and fast. Furthermore, the employees are very social, all of them greet me whenever i pass by, they make sure guests are comfortable and are having a great time, which helps my stay at the resort more helpful and memorable.The facilities that I have experienced are the game room, horse riding, atv, mini-zoo, garden. Game room was kind of small but just right. One pingpong table, billiard hockey table 2 arcade machines, basketball arcade machine and foosball. 2 sides of the rooms were mirror walls which was beautiful. Atv tracks were very fun to experience as there were obstacles. Unfortunately we couldn't ride on the beach shore because it was high tide during that time. The staff on the horse riding was very friendly and always tried to make the experience not awkward which was very good. Their mini zoom was a sight to see as well as their cultivated garden as i could see they were tended very well from my observation. The staff there were very professional. Their kayak was free but couldn't experience as time was running out and it was too hot. The room we checked in called Adelfa was beautiful, very clean, and pleasing fragrance. The bathroom has own shampoo, conditioner, body wash, and moisturizer dispenser and everything in the bathroom was working well. Food was very delicious breakfast buffet. Pet friendly resort! Overall every view within the resort was very beautiful and a sight to see especially the rooms.

So the room we checked in was Adelfa. It was a tiny house with 3 bedrooms. There were some minor damages to the cabinet and the table beside the main entrance door probably due to termites or old furniture. The refrigerator had no flat shelf which was very confusing. We couldn't store anything properly inside. The most thing i didn't like was the dining table because the table top made of glass slides which was very dangerous. We kept on holding the table top still when we were eating there. Very concerning and very prone to accidents. The pool at night was dark but not too dark could very almost not see properly and could not take night photos that well. Pool lighting was unluckily under going maintenance during that time which we were not informed. They told me that they have been like that for months now but is already on the way for new lights from management. There was a small fly that flew out of my ordered sandwiches when it came so kind of concerning but it was still okay food. Table infront of the outdoor bar at the left side was sinking down. We could not place our food properly there. Required to downpayment 10k php but refundable after checkout for pet. Pool size felt lacking as there was a bigger space. Pool felt kind of slimy at night and you could see the amount of dirt through the lights.

The place is amazing, the staff are very fiendly and welcoming, the villa is amazing, food was good and the facilities are nice.

The price of the Garden Villa with Private Pool, in booking the price was 10,000 Pesos and on check out they charged us 13,000 Pesos, which is unfair and not as mentioned when I booked the villa via booking.com

Big thumbs up for allowing pets!Kind and sweet staff.

Food could be a bit better, but it was alright.