Uchisar Kaya Otel

Perfect location Great breakfast Helpful staff Clean

This hotel was amazing, clean, very accommodating, staff was extremely nice, food was delicious. Services for hamam and massage were also excellent. A big shout out to the restaurant team for all their support for our specific asks and flexibility of dining time whenever we wanted to and not striating us to a limited time frame to eat. The food selection was also impressive.

There were a lot of bees, they can benefit from screens and the pool closes too early. Should be open till sundown to accommodate people sight seeing etc and coming back around 6-7pm.

Very good hotel, nice outdoor pool, indoor turkish bath, very good breakfast, beautiful view, bed comfortable and clean room.

The bathroom needs to clean more as there were mold.

The view from our hotel room was wonderful. The breakfast was outstanding. The view from the dining area adds a lot to the whole experience.

No complaints

The place is just next to pigeon valley and beautiful property and lightening around the place. Staff is helpful and rooms and compfy and clean.

baloon view in the morning is not that good as compared to Goreme but this is not the hotel issue as most baloon fly from goreme.

The hotel location is perfect, especially for the morning view of the balloons. The breakfast was very good with many options of cold and hot dishes and a selection of fruits and pastries. The staff was helpful and the hotel manager was very friendly and professional. The views of the Pigeon Valley and Uchisar Castle are amazing.

The hotel is old and needs urgent refurbishment. The images on the website are deceiving, the rooms are too small, the paint job on the balcony railings is chipping off, cracks on the balcony walls, and weeds growing between tiles around the pool pavement. Old outdated furniture takes up a lot of space in the already small-sized room (advice to management - replace the wooden wardrobe with a clothes rail and hangers to save space, install a full-length mirror instead of a chunky desk, brighter lights in the bathroom by the make-up mirror). Overall attention to detail is lacking. If you're looking for an authentic cave room experience, be mindful when booking, the rooms on the upper floors are not cave rooms.

Staff was excellent. Breakfast great. Pool area has bar, restaurant, showers and restrooms. The view was so beautiful. And it is a historic property.

There is no elevator due to its historic status as the first cave hotel with en-suite bathrooms. The furnishings are a bit dated. But the hotel is clean and tidy in every way.

Beautiful view & welcome.Warm and inviting service.Friendly and caring staff.

The hotel architecture is unique and the view especially in the morning of the balloons is amazing. Good selection of breakfast

Very noisy. There is a disco right next to the hotel that is on till 4am and you hear the noise in the rooms.Doors are not sound proof - so anyone talking in the corridors sound like they are in your roomsAlso, staff were sometimes snarky and rude - we dropped off my mum (who is disabled) and a guy came out running and yelling no parking... We told him ok we just want to drop her off... He started shouting at us to open the boot for the luggages (because he doesn't understand English) and we repeated that we are just dropping off passengers. Also those with mobility issues, make sure that you advise beforehand - as they don't have a lift - we barely found a room for my mum.

Good view Welcoming staffGood style

The bath tub leaks the water

The hotel itself is unique — lots of history and the pool was nice to have. Nice views. It could be very cool with significant investment.

The entire hotel is in bad need of a renovation. It has faded in glory. There have clearly been *some* upgrades (carpeting, AC in rooms) but even those are in need of a refresh. The AC leaked terribly (soaking the carpet, filling multiple pitchers daily) and rattled to the point of madness. Our friends actually tried to fasten it together with bandaids. There is mold in the room because of the dampness. The food is frankly really bad compared to everything else we had in Turkey. The staff was nice but not helpful: difficult to communicate with before and during the stay — not even a passing level of English. What’s worst is that despite all this, it was not cheap. Go elsewhere!

Uchisar Kaya is always a soft place to land when I visit Cappadocia. They gave me the room that is my favorite to take balloon photos in the morning from the balcony. The view is stunning and unique in the world.

Unfortunately the whole hotel of clients had to be moved because of a request from the Municipal water service but Kaya put me in an equally wonderful hotel in Uchisar town where they gave me a nice room with windows.

Breakfast was not good. All stuff, including soup and boiled eggs, were cold. Nothing warm

Huge property, but suffering from shortage of staff.

Probably the view.

The reception staff should be more accommodating. When my daughter fell sick, i called the housekeeping to get extra water and they said it with the charge. The breakfast are cold and repeated every day.

Breakfast was good. Location is good

Staff should communicate better. THere was no clear communication about airport transfer

Nice localisation. Beautifull Rooms made in stone.Beautifull swimmingpool, very good breakfast.

Uchisar Kaya is always my first stop visiting Cappadocia. Softest place to land and get past jet lag with the world class views and excellent hospitality. I’ve never been disappointed and Melve at reception was wonderful and gave me the valley view room I had requested far in advance. Superb.

No “problems of abundance” to complain about! This is an adventure!

property very clean , goodlocation , good view

outdoor swimming pool with cold water

The location of the hotel is good. The view of the rooms are great.

The breakfast is poor. The staff doesn't serve drinks or anything and it is all self service. The main problem is that staff that guests deal with don't have the authority to take incentives. Looks like all the incentives are decided by the top management which you as a guest can't reach out. I had a no show in my reservation and paid the room in full. I asked for an incentive or gesture but they didn't care. They didn't even care and made a gesture towards us. The hotel is old and needs a reconstruction. Overall I believe this hotel doesn't worth the price and customer satisfaction is very poor. They seem like as long as you pay the price they don't care about the happiness of customers.

location is very goodgeneral structure of the hotel

bed with wooden structure, it made a lot of noise whenever there is some movement, impossible to sleep for those who are light sleepers.The ad says room with panoramic view, but only some rooms really have a view, for the other rooms the view is covered by several trees that are in front of the pool.