Palmanova Suites by TRH

This place was so terrible. I didn’t like anything about it.

1. They gave us the key to a room that had a family already checked in (all their stuff was unpacked and after talking to them they had been there for days and had no intention on leaving)2. They acted like it was our fault that we walked into a room with people already staying there - even though they gave us the key and the room number. When we told them what happened they looked at us like they were surprised but blamed us for going in?3. Our real room has a busted back door slider on the ground floor. It was accessible from the back street and it looked as if someone had busted it in prior. It was held together with a single screw, that when we opened it the screw fell out and the door no longer closed or locked. We had three people staying in this room (one would have been on the pull out couch next to the sliding door). 4. Stains everywhere. Bed bug stains, dark brown stains, dark red stains. Unsure what they were but we weren’t waiting to find out. 5. We were a large group so needed 3 separate rooms. None of the safes worked. As people traveling internationally, we prefer to lock up our passports, cash and expensive items when we leave the room. None of the three separate safes worked and there was a man checking out when we were checking in who said the same thing about his room. 6. The staff was overall unfriendly and unhelpful. We told them about these issues and they didn’t care. We told the our rooms were so bad that people cannot stay there and they didn’t care - said ok and took our keys back. We asked them about the amenities offered online and in their long and they said they didn’t exist.

Great location, clean and tidy, pool bar brilliant and room was spacious and clean.

It was clean, spacious & comfortable.

We thoroughly enjoyed our stay and will definitely be returning, absolutely loved it. We booked room only but we were able to pay in the restaurant each day of our stay, for the breakfast, very reasonably priced and lots of different food to choose from. The pool area was amazing, so clean and fresh and all the staff so helpful and friendly.

no dislikes at all

Very nice, spacious, clean and comfy,

Lovely new and modern apartments. Locate facilities for when you need to vacate room but also offer a late check out at a small extra cost which was great for us as flight wasn’t until 10pm.

Up a very steep hill so beware and I wasn’t a lover of loud music playing round the pool the whole day but the youngsters loved this

The bedroom was comfortable with good cupboard space. Nice size bathroom

Location on top of a hill. No parking facilities. Very long corridors to get to the apartment. Floor not cleaned very well. Very basic. Noisy at night. Sofa bed unusable as exceedingly uncomfortable.

Tracy is amazing!!! The rooms are so cleanThe view is beautiful

The hill to get to the property is like a ski slope loool! Great work out but for disabled / wheelchair people I’d say no way! But please double check with the hotel the may have another entrance.. other then the ski slope, everything thing was good .

Location, very nice rooms, modern set up, clean, helpful staff, great shower, nice facilities

It's a party area, so can be noisy. The sofa bed is ok but not for a long period of sleeping

Rooms & all areas very clean

Pool was freezing cold . Queues for check in were very long

Clean and tidy with a great location

Limited pool times so not ideal if a pool person

The staff here is welcoming! The pool and the atmosphere is good for traveling. And there is a beach that near the hotel, with many restaurants to choose from.

The room I lived in is different from what I booked. I fail to sleep on a king-size bed and the two single beds are easily get separated! The noises are really a huge problem as well.

GREAT VALUE FOR MONEY. GREAT SERVICE AND NICE FACILITIES

SOFA BED A BIT UNCOMFORTABLE. HOTEL LOCATED ON A STEEP HILL

Highly recommend this place, location is Amazing, close to the beach and the main atractions. Personel was very helpful and standard of the room was very nice

Very clean they clean everything around the pool every morning. So clean everywhere.

On top of a hill that is very steep mad it hard for my mum getting out and about.

Dj, breakfast and dinner, cleanliness, good room, carrying staff (special thanks to Jesus and Jose, really nice guys always happy and helpful).

They delayed our checkin. They lady Cristina was very very rude and very arrogant. Once we point out the issue, she started punishing us. Hotel location overall is good but its on very very steep height and not ideal for stroller or baby.

The rooms are spacious, light, clean and well designed. The balcony is pleasant and has a view of the pool and the hills in the distance. There was even a glimpse of the sea.

I would have liked a vending machine for early morning coffee.

Excellent helpful staff, well equipped rooms, great location, very clean

Could have been quieter at night - but this is to be expected staying in that location

The suit was nice, located not far from the beach but bare in mind it’s full of drunk British tourists so can be pretty noisy so if you like peace and quiet this is probably not the place. Beds and pillows quite uncomfortable. The 3rd bed which was in the lounge room was just a sofa bed which was very uncomfortable. Other than dad, all good, stuff were very friendly and helpful and our housekeeper was so sweet and kept our room nice and clean throughout our stay.