Alua Calvia

Hotel was very clean, always maintained, staff were an absolute pleasure, Adrian on reception was very helpful and chatty. Alessia and the entertainment team were great, sang happy birthday joined in with wearing our funny glasses, top team ??All breakfast, lunch and dinner staff were polite, smiley and helpful !Food was lovely, drinks all inclusive although wasn’t top brands spirits, still good

Nothing, but The only suggestion we had was replenish the tea/coffee water in the rooms, I know it was all inclusive but sometimes you fancy a drink in your room and with 3 sharing it didn’t last long.

I enjoyed the stay – the room was clean and the staff were friendly. The only downside was that it was a bit difficult to find the room at first, as everything was located in a different building. Breakfast was also served in that separate building. There’s no parking available, so it was hard to find a spot for the car in the evening. Other than that, everything was great!

The staff were great. The hotel was very clean. We do not usually do all-inclusive, as we do not prefer buffet dining, but it was well presented with something for everything. Overall, I give the dining a 9!

Would have preferred it to be on the beach, not across the street from the beach. None of the Dreams 3 pools were heated. I took a taxi 15 minutes to the other Hyatt Hotel "Secrets Mallorca Villamil Resort & Spa" for a facial and massage, and their pools were heated but the hotel was 3 times the price! So I guess you get what you pay for...

Great location, delicious food and nice resort.

The staff is really friendly, always trying to help.For the category booked, there was everyday a complementary 1,5L bottle of water, with complementary drinks in the mini bar with access to the Preferred Club.The breakfast is good, plenty of options.The location is very near to Magaluf's beach, and the bus station is close to visit Palma (45 mins ride) or Palmanova (7mins ride).

The room cleaning was ok, but not for the standards of a 4 star resort.The room was just next to the stage where the night shows took place (from 9PM to 10:30PM). If you plan to rest early, you better ask for a room on the opposite side of the building.The food in the buffet is commercial, and the à la carte restaurant is not much better.

The pictures gave a false impression that the hotel is next to the seaside. In fact, it's pretty far. The receptionist did not upgrade my room despite my request as my Genius status required. The room was really small and facing the road. The parking lot was disappointing with a capacity to host only 6-8 cars and getting out of the parking lot was redundant with punching codes.

Bed and room was great. View was city. Not great.

Breakfast was good. Food in general was very flat. No flavor. Dinners were very mass food oriented and not flavorful..

Location

Poor food in the buffet restaurant. Al la carte restaurant options were actually a food hall with group seating. Long lines at the bar to get a drink. Tiny elevators that were constantly out of use due to cleaning staff retaining them.

I never leave reviews but… worst dreams hotel I have ever stayed at. More like a two star hotel.

There was mold in our food. WiFi was awful, only one restaurant open which was a buffet, 25 person lines. Honestly just miserable experience and nothing like the other dreams hotels we have stayed at across the world. Told the hotel our concerns and they did nothing regarding compensation.

Very good hotel for its cost. Highly recommend in Magaluf. Great location for beach and road trips. Calm place if you take preferred club adults only

Location

Service slow and poor English

Good location. Hotel staff were friendly and helpful. Good facilities.

Entertainment on the whole was poor. A couple of groups we watched were very good but were told to keep the noise down after a little while which seemed a little odd and dissapointing. We were all inclusive and although the food was plentiful, some of the dishes were a little bland and the selection of fish was a little dissapointing.

Very unpleasant staff

Dirty, old with rough staff

Lovely and clean apartments and rooms, plenty variation of restaurants and facilities. Staff friendly and courteous

nothing to report

Great Hotel and super helpful staff in Restaurant especially Jesus, the restaurant manager who was super helpful and efficient, and Reception Staff all spoke excellent English and followed up on any queries. The stand out for us was the Food- Exceptional! And fantastic choice. We were half board and our only regret was that we didn't go all inclusive. There was healthy options and comfort food if you wanted it. Great choice of starters, dinners and desserts and loads of variety each evening, which changed every day, no getting bored with same dish every day. Our fridge in our room was a godsend, but initially it wasn't working or chilling our drinks- I informed reception and that evening when we went to room a replacement fridge was in place that worked perfectly. We loved the choice of 4 pools and always got a sunbed and parasol each day. Also I workout regularly and found the gym small but we'll equipped, so it got crowded easily, but only at peak times. I was able to do full workouts in comfort if I timed it right in the day. We loved our stay here and would love to book again for next year.

Only little niggles, but Shower door isn't sealed at back, so if you're not careful or aware of it you end up with pool on bathroom floor, like we did first night. Also the waiting staff in the restaurant are too efficient at clearing away tables and on more than 1 occasion we came back from buffet counter to find our plates we were still using and drinks cleared- the staff rectified this quickly but a bit more awareness before clearing is needed.

The food was really tasty and all the staff was very helpful for any questions.

Maybe a bit too much English-orientated food? :)

This place is amazing! It has everything you need and easily accessible. The food was top class and each night there was something different. We upgraded to the 'Club' rate and it meant you had access to an adults only pool with snacks and drinks available. The staff are amazing and on hand to take drink orders. The place is very clean. Entertainment each night was varied and fun. 100m from a sandy beach with crystal clear water. What more could you want?

I did request 2 single beds but this was not available. That was the only thing.

The breakfast, bed, and shower were all excellent (we booked B&B only so I can't comment on the other meals). My wife and I's room was on the small side especially for storage (small wardrobe only). My two grown up sons ended up with a slightly larger room (although both were advertised at the same size 22m2). Cleanliness and room maintenance were very good. The location was close to the south end of Magaluf beach and convenient to the shorefront restaurants. The hotel entertainment was of a good standard. For a town with a reputation for partying we were not disturbed on any of the nights we stayed.

There were two lifts to our part of the building. One of these was frequently inoperative. There was limited parking provided at the hotel at a cost of 22 euro/day. We used free roadside parking nearby. The pools were shallow and on the small side and invariably full (we mostly swam in the sea). The check-in process was inordinately long and I felt excessive (e.g. email addresses were demanded for every guest). My biggest problem related to an upgrade we were offered just before attending the hotel. We were offered an upgrade to a 48m2 room and invited to tender for it, something I thought a little unorthodox. I was emailed to say that my tender was successful (at an additional 910 euro for one room payable at check-in). Upon check-in I duly paid the additional fee only to find that I was given the same room I had booked (a 22m2 room) with none of the offered additional features except for access to a couple of preferred client areas. I had to demand a refund immediately which to be fair was paid within 20 minutes but only after the slightly incredulous check-in attendant came up to inspect the room himself. It left a slightly bitter taste.

Property was clean although air con in our room didn’t work. Nice bed. Lovely pillows

Air con didn’t work and the food was below avarage For a four star hotel you expect a bit more

The rooms were big and the beds were comfy. The food we ate was all quite good for a buffet.

The pools were terrible. Dirty areas, rusty broken furniture, not enough beds, broken and dangerous decking. Staff were pretty rude and all seemed bored.