FERGUS Club Palmanova Park

Breakfast was good.Room was big enough, with two lavatories. Staff on the reception was friendly.

Every day loud music until 11:30 pm, like in a disco! You can't rest!!They didn't clean the rooms, only towel change! The curtains were very dirty!The Wifi was very bad.

I really liked food over there. Everything was delicious and every day there we were looking forward for the next dining experience. Usually we are very picky with food.The price we got our room was the same as the other hotels without all inclusive.

Quick check in ,tasty food ,good location

During all stay we couldn't find any sunbeds

Food was great and nice resort

Only downside was the cold pool. Maybe kids pool could be heated.

Clean and staff are welcoming. Food is good

The food was tasty and a different menu was given every day. The staff was really friendly and helpful, and especially the entertainment team was amazing!

We were advised to not drink tap water, but we were not told that once the pool bar closes we could not get water through out the night unless we bought it at the vending machine.

Staff brilliant and worked so hard. Never stopped and were there for the people. They listened when we complained and tried to help even tho nothing they could do.Halloween effects were amazing....a red swimming pool! Fabulous. Even tho we weren't there for Halloween, it was lovely to see.

Where do I start!No leisure space.....no lounge or bar or easy seating. When weather was bad, we only had our rooms. The small snack area was packed. The restaurant queues awful. So had to return to our rooms.Kids bored as nowhere ro go and ran around the corridors, banging on doors and playing football in the hallway. I got hit on the head returning to my room, no apology so manners not even taught to the kids.One restaurant. Hotel full as the main Halloween hotel....went late as per usual and queue was huge. Restaurant was due to close and we were still in the queue. People were getting food and taking back to room.I complained and was told the Spaniards eat late! I am a Spanish resident. I live in Alicante. I know. I eat late! So we went early, as it opened and same issue, plus times had changed. I showed staff the times I was given and due to Halloween they altered them. At this point we had been queuing for 30 mins. Once again doors open and we pile in to stand in a queue for food and food goes cold whilst waiting to get the last bit u wanted.We ate out 3 nights. Having come here for all inclusive. Not impressed.Walls so thin. Kids screaming and thumping about, plus you could the personal relations between couples!! This hotel hasn't the facilities for the rooms..... need more restaurants and lounge= bar space.Get rid of the pay bar....not worth it. You need it to keep paying customers happy for space and options.

everything, class hotel. staff lovely and accommodating food decent

going home

The hotel is situated not far away from the Palmanova beach, about 200 metres. It is a good choice for everybody, but as we have noticed there were pretty much older people and families with children, which is good if you are searching for a quite place :) we have slept very well in this hotel, even though there was a music outside the room, on the pool. The soundproof is very good. The food was also good (all inclusive). We can consider this hotel as an option when we will be back to Mallorca :)

May be the price)

All Inclusive was a great benefit, food was great and the staff was great in managing the rush hours. We were traveling with two teenagers and they also enjoyed the overcrowded pool :) and the evening animations. The beach Platja de Palmanova (Es Carregador) was very nice and clean in the morning, in the afternoon some seaweed, trash etc., during summer weekends crowdy.

We booked one room with the pool-view and one with the garden-view, I would not say that the pool-view is better choice as the poll area is very noisy, also in the evening, but when you close windows the room was quiet.

Amazing hotel. Like for me it was the best hotel. My daughter was super happy and enjoying the swimming pool so much. Food was really, really tasty. People who work there are greate? they doing amazing job. Thank you very much ❤️?

Non

Good location

Facilities insufficient for number of guests (long queues for restaurant and bar, lack of sun loungers).Poor choice of drinks on all inclusive.Communal areas dirty.Not good for couples.Unhelpful staff.

Just stayed one night, but you can see it's obviously a beautiful hotel. Michele at the reception is very welcoming, the restaurant staff is professional and lovely, Pedro Vanessa and Estaban are the best.There's queues and the bar at night but they go so fast you wouldn't believe it.

rooms are clean. bads are comforyable good for family, small coach is perfect for kids

super overcrowded, everywhere. buffer us very full of people, big line to enter. personel is running fast to replenish food.because of mass volume, quality and outlook of food could be better. smells bad in restoran and dirty in corners. petsonal does excellent job, premises could have been better

Staff were exceptionally helpful, the hotel is very clean and modern and the food is very good, covers all dietary requirements and one of the nicest hotel restaurants for a family stay we’ve had. I’d definitely recommend this hotel to anyone.

Our room was a very good size, the bed was very comfortable and we slept extremely well. The staff were very friendly especially the bar staff.The Irish bar attached to the hotel was very good with brilliant bar-staff. We went most evenings but you have to pay for you’re drinks.

We had no tea/coffee making facilities in our room. For a 4 star hotel we would expect this!!All sun beds had towels on before 8 am. I spoke with a manager about this who advised the hotel was busy and to speak with a lifeguard which I did but the lifeguard just shrugged his shoulders, most unhelpful!! We had to go to the beach each day where we had to pay €20.50 for sun beds!We were all inclusive but only had the choice of one cocktail each day on the all inclusive tariff!!Food was mediocre, not very hot especially breakfast.The entertainment was shockingly poor. Starting for the adults at 9.30pm and sometimes finishing by 10.15!!

Very nice room, but bad view from window.Excellent food for all inclusive.Good drinks.Very nice staff in the dinning area and lady in the bar next to the pool.

Couldn't get a lunch on next day (we missed it on arrival day). Had all inclusive.

Staff were amazing. Kids club &pools were brilliant. Great variety of food & drink. We enjoyed the entertainment. Thoroughly recommend this hotel for families.

Excellent range of food. Great location for family wedding.

Noisy room cos of entertainment at night but finished early enough.

Two pools, 1 for kids. Decent size pool and good amount of beds. Very nice decor with a lot of plants. Well treated!