Hotel Zentral Center - Adults only

Location is fantastic close to everywhere. The hotel manager is very welcoming and professional! Restaurant staff are great too.but the reception staff are very unwelcoming and helpless they are doing very poor service in there which is very disappointin

Reception staff are unwilling to help some of them are so rude!

Location

The wi fi was terrible

Great location. Room & floor very quiet.

No balcony.

The size of the room. The variety of the food at breakfast. The location of the hotel relative to the sea shore and the restaurants. The variety of the atractions in the neigbourhood.

The cleaning staff could have done a better work.

Good location

Food choices limited, slow check in

The location is good. The Hall of Hotel is nice , big and comfortable ?

The room was not clean when the first day I arrived , towels very old , the bed very bad , poor breakfast ,

The hotel was sound. Nice and quiet, plus it was 5 minutes from local bars. It was good for a stag do.

Disappointing

The food selections were not good, especially dinner. The dining area was dark and lacked atmosphere. We ended up eating out even though we had paid for breakfast and dinner.

room very spacious but let down by shower, in need of refurb. the location is very good just a few minutes walk to all you need.

the food quality is good , but not enough choice.

Good size room, the room was good value for money although facing busy road, had to keep windows open to get fresh air as once windows were shut air was stale and unpleasant with old aircon making no difference. We live in the City so are used to the traffic noise. On day 1 we have been issued a notification latter "extra charge of 50 Euros" for elegedly making too much mess in the bathroom, without any evidence, just letter slipped under the door.At the reception we have been told the " it is because english people come here get drunk, take drugs and make mess everywhere". Luckily, As we are far from being a party animals , the manager has realised they tried to target wrong people and cancelled the extra charge and we had decided to stay the for the remaining time, despite we have never met with similar situation. We are professional mature couple and we have probably ended up at the wrong place at the wrong time, just bad luck.

Stayed a few times clean quiet and staff great

An outdated 2 star hotel with no facilities and poor catering.

Outdated hotel. No bar. No facilities. Food was dreadful.

Location was perfect!

Breakfast could have been better and check-in could have been a lot smoother.

Good location.

no real way to socialize with friends. No bar and no good common area.

Location.

Repetition of food. Poor maintenance service. We had two light bulbs go, and they weren't replaced!!

The hotel is right in the middle of Playa de las Americas and Los Christanos and within walking distance to both areas. This is an ideal location for bars/pubs and restaurants, beaches, and shops. On arrival, the staff were friendly and helpful, and nothing was an issue. On the first night there was an issue with our bed but after speaking with reception in the morning, by the time we got back in the evening the bed had been sorted. The pool area had plenty of sunbeds and space, with a shaded terraced area, too. While the rooms are a little dated, it gives what you need if you are out most of the day or night. You have a fridge and plenty of space in the room. I would return to this hotel within a second thought. Even though it was an adults only hotel, there was no noise from other guests and everyone had a great time.

Nothing, everything was great.

Central location , staff were Fantastic

Expensive , poor bar area

No WiFi in rooms,very disappointed, also the buffet breakfast poor Vending machines complicated to operate with credit card

Good locationCleanGood value

Outdated roomsPool was cold on the top floorUnderstaffed at the check in / out counter

Location was good,10 minute walk to beaches. It was quiet. Our room was enormous and the beds were comfy, plenty of wardrobe space, kettle for tea and fridge. Hotel did not have music blaring out all day so peaceful. Adult only no kids.

Bathroom was tired but clean could do with a refurb. Had to pay couple of euros a day for use of safe. We had half board, food was adequate but not great. Could have had much more choice and more fresh fruit. Pool was on the roof with no glass protection so very windy.