Alai Crete, a Tribute Portfolio Resort

Direct access to beach. Clean and amazing facilities. Nearby the market.

The location is great, right next to the beach. The pool area is super and is not overcrowded, also I liked that there are 2 pool bars so no queues over there. The options for breakfast were superb and the food was good. My room was very nice and cozy and the aircon was actually working :)

There could be at least one blanket in the room for the bed. The light switches in the room could be simpler. I never really understood how they work :)

The staff were amazing in every respect, from the cleaners to the manager, nothing was too much trouble I mean nothing. A special thanks to Stella on reception, Antonio's at the restaurant and pool bar, chef Dimitris, and the manager. Absolutely amazing.

There is nothing here. The hotel had a few minor finishing touches to sort, but it does not affect the stay at all.

Very clean, daily room service. Nice pool and restaurants, great food. The entire stuff was very pleasant. The beach is next to the hotel, which is another plus if you don't want to explore.

The prices of drinks during dinner. I understand that it cannot be the same price as the store across the street, but x5 more for visitors that paid for breakfast and dinner was too much. Some kind of lower price for visitors that pay half board would be nice.

I was very satisfied with my stay at Zephyros. Our room was modern, bright and clean and we had an incredible view across the pool and out to sea.Our cleaner cleaned the room daily...and every day we had bottled water which was a nice touch.All staff were pleasant and couldn't do enough to help...which was same across the resort.The hotel was in a great location with everything on your doorstep.

The reason I rated a 9 and not 10 for 2 reasons.... the prices at pool bar and charging for sunbeds on beach. The drinks and food were excessive and hardly any guests were using. Also sunbeds 12 euro for 2beds and umbrella, which was the highest cost. I'd have expected them to be free or at least discounted for hotel guests.That said I would definitely return and recommend to others.

The updated rooms were small, but clean. The property is on a nice beach and walking along a main strip with many shops, cafes, restaurants and bars.

The common areas are dated and the buffet is cafeteria style, service and food poor.No seasonal fruit except for apples, pears and slices oranges IN CRETE unheard of!The sunbeds on beach had a charge 13Euros a day, plus the snacks and drinks all overpriced for guests!Wifi poor most days, and daily charge for old room safe with key.

The hotel was nice! Very good location and fantastic position to the golden sandy beach. It was clean , with nice garden. We have enjoyed the stay pretty much!We stayed in late June and the weather was fantastic.The cafe inside the hotel was really good one.Seabeds were cost 12euro for all day.

Ovarall, the location has a huge turistic potential. I liked the most the sandy beach of the resort, the windy sea coast tending to form waves and the pools located just în front of the rooms, very close to the sea. I also appreciated a lot the wellcomming and helpfull staff of the hotel wishing to offer you their best, all the time.

breakfast could have provided more food diversity

Location was fabSea view rooms was a lovely view. Beds were comfy. Staff were polite.

Breakfast wasn’t as expected for a boutique hotel … the times are very short 0730 to 1000 .. if you arrived at 0935 it felt rushed to get out. Small selection of hot food options, very limited fresh juice was provided. The hotel site is spread out over a number of areas so could do with a map. Paying extra for safe when staying for a week… Paying extra for beach as hotel guest … we then didn’t use this as once you added drinks it was expensive.

Friendly staff.Clean.Prime Location.Pool is great!

Outdated rooms, old furtniture, technical problems. (last night the AC and fridge didnt work, even tho all windows were closed)hotel is a complex of buildings, make sure youre in the main building. none tells you that.breakfast is 5/10.

- Great location. You can sit near the pool, and without moving your things just go to the sea, which is 10-15 meters from pool!Also dozens of stores, mini-markets, restaurants and any other services we needed in the radius of 100 meters on the same street! - Friendly Staff- Quite and calm hotel inside and near the pool, very pleasant atmosphere. - wifi is quite good most of the time, covered all hotel including pool

Some of room facilities were not in the best state (such as water in sink, broken bed). Most of it was quickly handled by staff. There are no keys to the bathroom or any other internal doors :)TV transmission quality is poor, the only english channel I found had interference, but that was absolutely less important for me:)

Position (close to the beach, in the middle of Stalis), parking (always available), price to some extent (discounts and all that), regular replacement of towels and linen

Definitely needs a lot of work. Some pieces look old,on purpose, but a lot of things are worn down, linen had stains, towels had stains and were with holes, bathroom had awful smell (not mould or sewage, just stale air, even after a day of opened door. Breakfast was ok, but with limited selection of hams and cheeses (2 of each and repeated often, not the highest quality), staff was overworked and the drinks were on order (those from dispenser in the corner were free). The beach sunbeds and umbrellas had to be paid, even though there are a few of those who offer it for free or for less money, so we did not stay on the hotel section.

Breakfast and dinner. Swimming pool. View. Rooms for 3.

Beach. Sea. Climatisation unit badly placed and impossible to setup to avoid cold air to the beds.

Location was good for people who really Want to chill not too much people like other places

-size of the room -Charge money for sun beds -No music on Pool

we loved everything, location, friendly staff, room with sea view.

The Location on the beach. Rooms were kept very clean. Plenty of sunbeds around the two pools. Provided separate towels daily for both the room and the pool/sea.

Beds not very comfortable and you had to pay for the safe in the bedroom at 30 euros a week. Wifi only available in reception. In 2022, WiFi should be available everywhere and the safe should be included in the price as it is expensive enough to stay there. The information available doesn't show you that you the hotel is in 5 buildings with a lot of steps. Only the main one has a lift.

The rooms were modern and spacious by Greek standards, towels and bedding regularly changed. Half board option was reasonable value and selection was decent. Location was excellent, everything within a few minutes walk.

We were actually situated in the building next door, which I assume they have recently acquired. The room was renovated but everything else looked really dated. The pool areas at both buildings were nice and comfortable however there was limited sunbeds made worse by the fact guests were up very early to put a towel on a sunbed. It was possible to hire a sunbed on the adjoining beach at a cost of £10. And the snack bar was very expensive in comparison to other local places.

The property had a lovely pool and right next to the beach. two bars located around the pool were good

The grounds of the whole hotel need updating, a lot of unfinished work and weeds growing around the pool.

The magic is the quality of the staff. Truly a great team led by an excellent Manger.

Location

Bar prices for food and drink ( extremely expensive )