CLUB HOTEL SUNBEL

Location , the size of room

The food could be better ,the toilet wasn’t clean , the room smells bad , it smells moisture

Very friendly staff, clean and spacious room, fairly good variety of food and beverages, nice swimming pool and slides, exciting night shows, beach volleyball

the beach was with pebbles, some food items like nuts were missing, music could be more diverse, dinner and lunch times could start one hour later

It was clean enough, and the bed was ok. The location was close to the place I was working. And the view of the mountains is beautiful. But it's complicated if you need to eat during the night. There was no dinner or snacks in the hotel, and the shops in the streets all close early in the evening.

I understand that the country might be living a difficult moment. But I think this is not a reason for lying to the customers. They said there was wifi, but I had to pay for it. The hot water was not working normally. It was very stressful to have to insist with them to turn it on every morning. I was even late in my work because of that. The staff didn't speak English. They pretent they understood us, but didn't take any action. In the end, I realized that they were rationing the electricity without telling the customers. Such a bad experience. It's a pity because the country is beautiful, but because of services like this, people leave the place with bad experiences that they will keep forever.

Good stuff and facilities in the hotelGreat view.

No kittle to make tea or coffee inside the room.Water in the shower was cold (sometimes warm but not hot enough in the cold weather there)No tooth brushes or tooth paste in the room.

Nothing they cheated us

They cheated us