Coral Coast Resort Accor Vacation Club Apartments

Recently renovated. Clean. Good size and value. In a quiet area on Palm Cove but only short walk to main area.Pool right outside door.

A check-in hitch, which delayed us getting in to unit. Staff were very apologetic and offered a bottle of wine for the inconvenience.T.v remotes didn’t work effectively unless standing up near tv. Not a huge concern for me but others found it frustrating.

Location was great, we had all the facilities to enjoy all together instead of being in separate locations or rooms. Parking was great and BBQ facilities always cleaned by the staff. Great. Would stay again

No internet or wifi. A choice to have internet to watch streaming services using personal logins would be great!

We were in a 3 bedroom apartment, which was very roomy, quite modern and clean. The beds were also very comfortable.

It’s about a 10 min walk to the shops and restaurants - which is totally fine but we were there at a rainy time of year, so a little more challenging.

Location great and room was a good size

No internet, verandah, and bathroom, not cleam

Location is so quiet and relaxing, but you will need a car because reception is 500 metres away

Resort doesn’t have the reception in the same building. But it is not a problem if you have a car.

Amazing apartment with everything you need. Quiet location, excellent service and very comfortable beds? Plenty of room for everyone and the wrap around balcony was a huge plus. Plenty of parking space right at your doorstep, the apartment was very clean and the blinds in every room made it so easy to rest and sleep in total comfort. Absolutely loved our stay at the Coral Coast Resort and was met with fantastic service. We will definitely be coming back /Jen & family.

We liked the bathroom toiletries, coffee and tea satchets were made available, we liked breakfast bar, the kitchen had good crockery and cutlery available. The beds were comfortable but the pillows were all too high.

We didn't like that there was no Reception centre on site and we had to travel to a nearby property to collect keys and check-in. We didn't like the look of the external of the building. We didn't like the toilet location behind the door. The TV did allow us to access all stations. The balcony had a spider nest with hatching spiders that were not removed prior to our stay. There were geckos in the apartment.

Property was spacious.

Location was far from the beach and some finishings in the unit need replacing. None of our TVs worked.

The rooms where very comfortable and clean

The lift STINKS LIKE PEE.

Proximity to the beach and esplanade. Ground level room with easy pool access. Light and airy rooms with good air con, nice decor, fully equipped kitchen and washing machine/dryer.

Lounge air con just needed to be turned off at night as the anti-condensation pump was right above the main bedroom and made noises through the night! Once we figured it out it was fine though:)

The pool was great. The apartment was modern and clean. Sit out on the balcony, very spacious. Kitchen bench and dining table were a great size. Laundry in room.

Not enough space for 6 people with having to use the fold out couch. With only one bathroom with the toilet in it made it hard. Had to buy cutlery, baking trays, a chopping board, which we left behind.

The Pool was warm and easy to access. The surrounding mountains were a nice view.

Firstly there was NO mention about the apartment having no wifi. We found the fact that the reception was in a completely different part to where we were actually staying. The shower was TINY and had a steal shelf located inside the shower at head height making this a huge hazard as we hit the back of our heads several times. There was a light in the lounge room that was tripping the main power switch which was also a huge risk especially having a child in room. The maintenance crew came twice during our stay to fix the light - both times we were in bed asleep. This was disruptive to our stay giving the toddler was woken due to them entering (not their fault as they were just doing their job) . I feel we should NOT have been given this room to start with. We realised we were also situated in what appeared to be retirement housing of our surrounding units which they weren’t very kind or happy that “vacationers” were staying there and swimming in “their” pool with children. We paid almost $700 which was not worth the stay at all. We will not return to this property, nor as a travel agent will I suggest my clients to stay here either. While stating it’s “family friendly” the size of the apartment is not very family friendly. The bathroom and balcony is tiny and not family friendly at all.

Good location and nice apartment

No breakfast, light switch from power board was turning off and no wifi

Great roomy apartment with access to fantastic pool

Be aware there is no wifi in the actual apartment

The room was nice, tidy, comfortable, the kitchen could use with a few more utensils etc, and more than one packet of dishwashing powder and laundry liquid when staying for 8 nights.

Wi-Fi was almost non existent, the whole area around there is run down, and looks like the rooms were full of rentals and permanents.

the location was good

We arrived at the property late (after informing them, of course) and received instructions for self-check-in. We followed the instructions, got the keys, and upon entering the apartment, we realized that there were only 4 beds ready, even though we had booked for 5 people. I searched the room for sheets or anything to make the sofa bed myself, but there was nothing. While doing this and opening the sofa bed, I noticed the amount of dirt on both the sofa and the floor. I went back to the reception and explained the situation to the lady, who, instead of apologizing, told me that I should have informed them that I needed the sofa bed. I reiterated that if I book for 5 adults, I expect to find 5 beds. Her attitude was rude, especially since it was clearly their mistake. With an unpleasant tone, she put me on hold and then informed me that someone would come to prepare the bed. Another lady arrived with a bag full of sheets, pillows, and towels. I showed her the dirt, and she agreed, apologizing that it was not a good welcome and promised to bring us at least a bottle of prosecco to apologize (which never happened!). Additionally, no one from the reception contacted us to apologize, offer a gift, or give us a discount… oh, and we ended up making the bed ourselves, and no one cleaned the dirt. Such poor staff ruin places that could be beautiful. What a shame! P.S. Throughout all this, I also sent an email to the general manager, who never responded. Clearly, the negligence and poor customer care start at the top

I had a great weekend with my family at the apartment I stayed in it was exceptionally beautiful and enough space for my large family lovely and clean we will be returning again thank you for having me and my family.

Decent location in Port Douglas, nice pool, little to no interaction with staff as there was a lockbox.

Easy to get to and good location.Clean and had all facilities we needed.

We had 5 staying - so sofa bed was booked for and needed.It was made up with a bottom sheet - but we got no explanation of bedding for it and used pillows and a doona with no cover from the bedroom cupboards to make it up.There was no top sheet provided.

Great apartment, in stunning location. Lovely walk to promenade and beach with great restaurants.

Disappointed that property did not have Wifi which was difficult with 3 teenagers. This should be made more explicit on booking sites.