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Top Amenities:
Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Show 50 Verified Reviews
About
Located in Amherst, 3.2 miles from University of Buffalo, DoubleTree by Hilton Buffalo-Amherst provides air-conditioned rooms and a bar. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi throughout the property. The hotel features an indoor pool and an ATM. Guest rooms in the hotel are equipped with a flat-screen TV and a hairdryer. DoubleTree by Hilton Buffalo-Amherst offers an à la carte or American breakfast. Frank Lloyd Wright's Martin House Complex is 5.2 miles from the accommodation, while Buffalo Zoo is 5.5 miles away. Buffalo Niagara International Airport is 5 miles from the property.
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 12:00 PM
Pets:
Pets are allowed on request. Please contact the hotel directly for additional details. Additional charges may apply.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 75 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- The receptionist was friendly right off the bat and greeting me with a smile. This was comforting to see after a 6-hour drive in the rain. She also served the family warm cookies which my wife and son enjoyed.
- Front desk staff was warm and friendly.
- Very professional and great customer service
Cons -
- We stayed in Rm 453 and there was a dog in 444 that woke us up in the morning. We had to call the front desk twice to get the issue resolved.
- The website photos show a hot tub, which is why we chose this hotel. The hot tub no longer exists. Friends who also stayed had issues with the bar and food they ordered, the food was cold and bartender refused to remake. Poor service and disappointing.
- Room seem small
Top Quotes:
"This is a beautiful, boutique hotel with very friendly, helpful staff."
"The hotel room was inviting and relaxing."
"Contemporary design, comfortable beds and located close to university."
Business Traveler (58)
Solo Traveler (85)
Traveling as Couple (340)
Family with Young Children (212)
Family with Teens (67)
Senior Traveler (21)
Group Traveler (74)
Room Options
2 Queen 2 Room Suite Kitchenette Non-Smoking
593 sqft • 2 Double
Room Details and Photos
1 King Mobility Hearing Accessible Roll In Shower Non-Smoking
323 sqft • 1 King
Room Details and Photos
2 Queen Beds Non-Smoking
323 sqft • 2 Queen
Room Details and Photos
1 King with Sofabed Non-Smoking
323 sqft • 1 King and 1 Sofabed
Room Details and Photos
One-Bedroom Suite - Non-Smoking
sqft
Room Details and Photos
Location
Doubletree By Hilton Buffalo Amherst
10 Flint Road, Amherst, NY
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