Hyatt Ziva Jardín Tropical Tenerife

PREFERRED CLUB All Preferred Club suites offer superior status, upgraded amenities and upgraded services: • Personalised check-in and check-out • Special concierge service • Accommodation in the most exclusive areas of the hotel • In-room minibar with soft drinks and beers • Exclusive complementary toiletries • Nespresso coffee machine • Pillow menu • Turndown service • Butler services in the Preferred Club areas • Private Preferred Club Lounge • Daily breakfast service (07:30h. – 11:00 h.) • Hot and cold snacks during the afternoon • Exclusive lounge Please contact the property in advance of your stay to check the availability of dog-friendly rooms. Please note that dogs will incur an additional charge of 55€ per day. Please note that the property can only accommodate pets with a maximum weight of 10 kg or less. Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please note that the hotel will not accept it as a valid payment method.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. Parking is subject to availability due to limited spaces. This property does not accommodate bachelor(ette) or similar parties. When booking half board, note that drinks are not included. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian.