Hotel Thermal

Very great location. Outdoor pool was nice and spa amenities were very plentiful as well.

The parking situation is absolutely terrible. The elevators took forever to work and the carpet in the room had stains in it. Not really what i'd expect from a 4-star hotel.

Great location, parking great rooftop pool.

I was told that I can use the spa and pool facilities unlimited. when we came back the next morning we were asked to pay admittance.

Included breakfast was good with plenty of variety

Lunch and dinner buffet price was a little steep.

Thermal spa. Location. Good Thai massage next door.

Soviet style. Room is small. Receptionists are very slow. Breakfast - very small plates and cups.

We have already started telling all of our family and friends about Hotel Thermal! We loved our stay. The room was comfortable with sufficient furniture, cozy bedding, and a nice balcony—we loved our view overlooking the river. Breakfasts were tasty and varied with robust options for many different diets— gluten-free, dairy free, Halal, vegetarian, and vegan options are all available. We loved the spa and spent nearly all of our time in saunas and whirlpools: unlimited access to the Finnish sauna, infrared sauna, steam room, 37 degree whirlpool, 28 degree swimming pool with jets, and Kneipp Path. We also enjoyed the included 2 hours per night per guest at Saunia World which guests can visit between 9:00–23:00 daily. We used one of our daily 2 hours on a night visit to the outdoor mineral pool with 180 degree views of Karlovy Vary. The other 2 hour allotment we used from 9:00-11:00 to visit the 6 different types of saunas. When we did emerge from from the spas, we were very pleased with the location of the hotel: 15 minute walking distance to the main bus terminal, 10 minute walking distance to multiple cafés and restaurants, right along the river. We loved our stay and cannot wait to come back!

Limitations on hours in the spa: 10:00 to 21:00 on weekends and 13:00 to 21:00 on weekdays (11:00-11:45 women only time). Totally reasonable, but it may confine spa plans for those staying for a shorter duration.

Awesome location and the spa deal is super great. I totally recommend the Hotel.

I would appreciate a softer mattress. But, not a big deal.

The city view from the balcony (13th floor) was fantastic. I also really enjoyed the easy access to the thermal pools and sauna world, as well as the two additional saunas and pool on the -2 floor of the main building, which were almost always empty. Breakfast offered a wide variety of foods. The location is excellent, with hiking trails nearby and spectacular nature all around.

Honestly, everything was very good, and we’ll definitely revisit the hotel in the coming years. Some guests mentioned the waiting time for the elevator, but we didn’t find it to be a big issue. It only took a few minutes in the mornings when everyone was heading to breakfast, and otherwise it was quick and responsive.

The staff was excellent and the room was clean and comfortable-

The thermal pool was very dirty There was no availability for massages and I had booked and paid in advance which felt like entrapment

Pool, excellent

bed uncomfortable, bathroon: no ventilation or shower curtain, front desk unfriendly

I like staying at this hotel because it has a perfect location, clean and comfortable rooms, friendly staff, a tasty breakfast, and an absolutely fantastic spa area. Great value for money.

Location, thermal spa and breakfast

Room designSlow elevator

The hotel exceeded our expectations – it is comfortable and features well-developed and extensive spa facilities. The staff were very helpful. Although from the outside it looks like a Soviet-era building, the quality of maintenance and the level of comfort are up to modern standards. I can’t comment on the reasonableness of the prices during peak season, as we stayed during the off-peak period (March), but at that time, it was definitely worth the price.

The complimentary access period for the outdoor spa facilities could definitely be longer than two hours per night. It feels as though the outdoor facilities and the hotel are managed by different companies.

Amazing experience at the outdoor swimming pool at night. Also very comfortable and spacious room, great selection for breakfast and overall very very nice memory.

Make the lifts work better, please, we waited at least 10-15 minutes every time (stayed on the 10th floor, so walking was not really a great option :-D).

Hotel is nice, we had access to the open swimming pool and saunas from the hotel, stuff is nice and helpful

We payed for parking with discount during checkout. But when we were trying to leave the parking area we had to pay again the full price. The machine didn’t give any checks and I don’t know if there is a way for us to get money back

Basically just the location.

The rooms are not confortable and old. The wellness area is as well behind its prime time. If it was advertised properly as three star we would have selected different place, but being mislead we were not happy.

Location, access to pool with thermal water

Elevators are overcrowded, sagging mattresses

Breakfast was great - a wide variety of delicious food. Thermal pools on the roof are amazing, especially in the winter. The indoor hotel wellness was also fine and the access to it was unlimited. The location is another big plus.

The only real drawback is a car park - old, narrow and not included in the price. But in spite of that, we really had a great stay.

Location of hotel is optimal. Thermal open swimming pool ais one of the best in Karlovy Vary area. A very good breakfasts.

A bed mattress and room furniture are looks tired and wears.

The staff, Location, and Parking were nice. Registration was fast. Breakfast was good. The view from the room and window was great.It is a 2-3 star hotel

The room is from the 1970s. The TV does not work. The bed is from the Soviet Union, and the Pillows and blankets are the same. But the bedlinen was good. There was no curtain in the bathroom. The furniture was the same as in the 1970s. there is no sound insulation, you need to take a drink to forget about it.

Breakfast was excellent, discounted parking (350 CZK/d) and whole-day pass for Saunia for 200 CZK (first two hours are) were quite cool and definitely worth it. Balcony is great as well!Hotel's spa center was OK - two small saunas, quite a nice pool and a whirlpool - with enough "beds" around to leave your belongings and chill later.

Showers in room's bathroom were weird - low water pressure, almost no control between hot and cold water. It's not a dealbreaker but it's inconvenient.