Olympia Wellness Hotel

Everything. Lovely staff, well-prepared food, clean rooms, great pool and spa… the location is perfect, too. The building might be old, but it is beautifully built, and maintained with pride. This is not some soulless, modern chain hotel, but a gem of old world hospitality. The staff were unfailingly kind and helpful throughout our stay, and couldn't have been lovelier. We had breakfast and dinner there for three days, and we were pleasantly surprised by the effort they made. The salads were always fresh and varied, as was the selection of hot dishes. My friend pronounced the various local meat dishes to be very tasty, and there was always at least one type of fish on offer. The pool and sauna area is kept exceedingly clean, and is an oasis of serenity. Get a room with a view if you can.

The only thing that I would respectfully suggest is that the breakfast cereals/ nuts are stored in a more airtight fashion. But this is a minor issue in an otherwise wonderfully run hotel

The location was good and the staff were friendly.

When we wanted to check in at 4 pm, our room was not ready. We got infected from the toilets or swimming pool and had some digestion problems. More importantly, I have been bitten by bedbugs. Of course the hotel management did not accept it.

Simply just the location.

This hotel does not deserve 4 stars. There is no private parking, and if you need one, it costs €25 per day. The staff is completely unfriendly, especially during breakfast – the waiters act as if you owe them something. The buffet offers the same breakfast every day, with no variety. Although coffee was included in the breakfast, the waiters charged us extra for it. Overall, the experience was disappointing, and I would not recommend this hotel.

The rooms and the breakfast were very good!

It is called ‘spa and wellness’ but it just has a sauna and a cold pool.

Excellent stay! The superior room on 3rd floor with the balcony was spacious and had great view to the city center and the river creek (pls check my photos). Efficient, speedy and smiley check-in / out … so compliments to the lady with the blue eyes (sorry , I don’t know her name) who also gave us great recommendations for sightseeing, restaurant, spa alternatives and useful advice about how to drink the thermal springs water to avoid stomach issues. Comfy mattress was also important for sleep comfort. The rooftop pool and sauna was a nice addition.

The hotel doesn’t have its own parking … they can arrange a spot to nearby hotels upon availability OR you have to park at the hilltop parking and either walk 10mins or use the funicular. Nevertheless you now that before booking so my rating is still perfect 10

The receptionists were polite and attentive and always ready to help. The rooms were exceptionally clean. The pool and sauna were always available with plenty of towels and towels. We had snacks and dinner. The food was exceptionally delicious. Thank you to the entire team for the kindness and time we had.

The musuc in the coridor at night time.

We had to run down to the reception every time, cause the phone didn't work. The staff was friendly but forgot about whatever we needed. The cleaning service didn't clean up the room properly, we cleaned after them.The sauna is tiny, nobody seemed in charge, tons of used towels and guests who didn't respect basic hygiene rules.Seems all in all a bit like an abandoned place.

Very good place of this hotel! The main street is near by which is plenty of restaurants, shopping places.

Hotel needs renovation!!! Temperature regulators on the heating cells are not working and you will be pushed to be in hot or cold room, nothing in between. The same is with bathroom. Breakfast was good but with very poor choice. As I wrote, hotel has 4 start 10 years ago, but now it can have 2, no more.

Staff was exceptionally friendly. Special thanks to Katya and Martin. Next time we will come only to this hotel

Room was big and warm. Big bathroom, all necessary was there. Hotel is little old style, but location and view from the restaurant covers it up. Elevator was also big and comfortable as well.

Spa - expected more. It was just small swimming pool and one sauna. Massages were a bit expensive. Breakfast and dinner were ok, but nothing special. Instead of 3 types of eggs could be mushrooms for example. Only one coffee machine where people were queuing up. Nice cake for dinner, but it was only one and finished quickly.

Great location. Specious room. Comfy beds. Good size bathroom. Great stay

Spa can get very busy at times especialy in the evenings. Not blaming hotel but some parents need to look after their kids in the swimming pool as their behaviour was not acceptable. Might benefit having a member of staff keeping an eye on the spa section to avoid this situations.

I am in the hotel for the 4th time: I like the SPA area with the view, friendly staff, good breakfast, great location, towels were available in the SPA area, a kettle in the room (but no tea bags!!!)

This time the cleaning was not properly done in the room, so was really strange vs previous times; sound isolation was very bad (especially if your room is connected by the door inside with another room so i have heard all the noises all night) (at least Martin at the reception helped me to change to a smaller room but without a door inside on the third day of suffering and addressing it to the reception), the city tax was taken for the person who was not there at all for a week, i was addressing it several times to the staff, but the management didnt help there at all and ignored the request: very very strange! There was a kettle in the room, but no tea...in the past the tea was put...

The location and the staff was really nice.Small and nice pool and sauna upstairs

We were transferred to Dvorak hotel. It was beyond or expectations. It was GOOD!!!!

in Olimpia they say that they can provide procedures But they never mention that you have to go to a different location for it.

Location is as good as it gets, parking it far away but connected with a funiculor.

Hairdryer needs a retirement. Old, barely worked

Only cengtral location...

We made a reservation for 1 night with the idea of ​​staying more time in this hotel. We gave up when we arrived.... There is a parking lot in front of the hotel, but there are free places - no, they send us to a public parking lot, and we chose this hotel because it has a parking lot.... the water in the pool is not mineral, so we never went. .. the price is not low, but everything is old and worn as furniture. There is not even a bottle of water in the room... Everything was just terrible. The service was also unprofessional. We moved to another hotel early in the morning.

good

all towel and cloths on ground floor in front of the elevator.Coffee machine offen out of orderto loud music or advertising from the TV set in the morning which is for German tourists fully …

Location View Cleanliness

No parking

Breakfast and room were good. My room had a beautiful view of the Diana Tower and Theatre Square. This was marred by the fact that the square had numerous public parking spaces. The exhaust fumes often forced me to close the windows.

On the top floor there was a nice swimming pool and a good sauna. I often found myself there alone. However, the emergency phones there, as I found out, did not work. They did not work even after I notified the hotel staff, which surprised me.

Great location, right in the city center, old very clean hotel. The hotel has a small but very cozy and functional spa area with an exit to the terrace, where you can sunbathe with a view of the most central street of Karlovy Vary. There are many restaurants around the hotel where you can have a delicious breakfast. In front of the hotel there is the possibility to park a car for a short time, but for a long time you need to look for parking near the hotel, parking costs about 20 euros per day. The hotel staff is very friendly.