Hotel Kolonada

Central location ideal for city visit, and close to thermal areasQuiet room with good functionality

No close option for parking the car - we had to leave it at the station 20 min away by foot

The location was amazing, and it was a really good spot in town. All negatives aside if you want to be in the centre of Karlovy Vary, it's the right hotel. Rooms are spacious.

It's definitely not worth the money... Apart from great location, it's far from what it's trying to sell.Seems that the times when Kolonada was a prestigious hotel are now gone. Only water and two cans in minibar, staff is nice but don't seem to care about guests apart from payments. I was definitely expecting different service for the price.

The stuff is nice and location is good but I don’t like that there is no parking at the hotel

There is information on the booking that there is a parking at the hotel, there is no parking, and there is no service of the parking , I should myself go the the nearest parking place ( that was 1.5 kn from the hotel ) and come back .

in town centre

the freezer was broken, in bathroom and swimming pool the floor is dangerous skiing

Location and breakfast.

Pool water was cold... parking is a bit of a hike.. staff not so friendly, but that could be a culture thing.

The location was fabulous. We had read some negative comments up front so we arrived with slightly reduced expectations. We got a Parking Lot almost next to the hotel which was a bit lucky for 15€/day. The room was comfortable and with beautiful street view. The breakfast that was critisized heavily by others was quite OK and the staff was doing their best to keep everything complete. We were positively surprised. We only had breakfast included. Rooms and Spa department was clean and nice, but SPA area could have been larger for the price. All in all we were very pleased coming with the expectations based on other reviews.

The Spa department could have been a bit better and there was no actual gym as announced. WiFi was a bit "coming and going". Most personell speak russian, but we managed to communicate in English and German without mayor issues.

Some of the staff were polite and accomodation. Others were not.

TV in room did not work and not repaired when reported. Breakfast and other meals were mediocre at best. Do they even have a chef ?

Very good location.staff took care of our issues promptly

The hallway always smelled like food

great location

Access is limited by car but directions in the booking are misleading. staff is not helpful

The hotel location is great, right in the middle of the city with great access everywhere

The room was pretty clean, but there were spider webs and spiders in every corner. Except for 1 shower gel, the bathroom did not provide anything else.The breakfast choice very bad. The kitchen stuff made “ apple juice” out of syrup right in front of us. They ran out of coffee one morning and took long to fill it

Location

Very bad meal and bad organize all in restaurant

the location is exactly at the city center

very weak signal of the wifi and slow internet connection

Breakfast is great. Staff is helpful and kind. The jacuzzi and sauna is a must go. The location in KV is central and in front of the river.

The bathroom could be cleaner and we expected house keeping at least once in our two days stay. TV didn't work for some reason

Good

Breakfast could be better.

Very tasty food

Nothing more

Good

Superb

Pleasant

Exceptional

Exellent

Exellent