Collection O Halcyon SS Grand

Staffs are friendly After bad smell of painting, they provided new bigger room

Many small Cockroaches and bad smell No international credit card although they said available. Near here no ATM. The manager requested to pay cash soon but it was so inconvenient

Room were not clean, dirty bed sheet and pillow cover, closet seat cover broken

Not clean, dirty pillow cover and bed sheet

Location is outside city of if you planning to go north side of Hyderabad then it’s good.Staff is good, have car parking available.

Bedsheet was not clean, blanket was not clear.Washroom have blockage and not clean.No water bottle provided, of you want to buy then it’s for 25rs which for at 20rs everywhere.

The room was clean and spacious. The staff was amazing and helpful.

Large and clean room with good AC. Property was neat and clean. Stay was comfortable.

Bathroom was a quite big. Staff was good Staff is always friendly. Very clean.

Staff member was cooperative. Room was clean and well arranged. Washrooms very clean.

Everything was good

Amazing hospitality and Very Good Location and Neat and Clean Staffs behaviour were very good Good property to stay I had a comfortable stay Amazing hotel with great location and the rooms are good

perfect stay

The location and the rooms was good. It was a nice stay, courteous staff, good ambience. Food was excellent and Stay was good. Service was great!

Everything was good

Totally dissatisfied??

The environment, cleanliness, most importantly not a family place. No food no hygiene.

Swimming pool was really nice. Food was also good and hygienic. The room was nice and clean. Very comfortable stay. Good rooms In a great location.

no issue at all

Very helpfull and kind staff. Good service. Nice and clean accommodations. Highly recommendable hotel.

NA

It was a very good Hotel. Extremely clean and comfortable accommodation with great food and customer service. Cooperative Staff, Good food, Good environment Spacious Room and Bathroom.

Rooms does not have balcony.

Too bad maintainence and smoking smell, nothing to like

Everything is bad , zero cleanliness and cigar smell everywhere, no clean bed sheets and dirty washroom

The front desk staff was very helpful and cordial. The rooms are not maintained well. They had not cleaned the room properly before we came and also there were many issues in the toilet, water not coming in some tap, leaking tap in another room etc. But once we complained they immediately took action and shifted us to another room. The cable/dish for the TV was connected, but that also got fixed the moment we complained.I had stayed here for a couple of days when I came admit my son in Mahindra University which is very close by. I am hoping to go there regularly whenever I meet my son.The place is a little secluded and need to go a little far atleast 3 Kms to get anything to eat. But as it is closer to the University I decided to stay hereOverall it is a descent place, but they can defnitely improve a lot.

The toilet taps etc. should be properly checked and fixed before any guests occupy. The surrounding areas are very untidy and unmaintained.

Location was near my activity area and the stay was uneventful after the initial check-in. The check-in experience was very poor. The hotel demanded more money than that of booking amount shown at the confirmation page. This was done at 11pm, and they refused check-in with the said price. They asked to cancel the booking and proceed to any other place if the demanded money not paid in advance. The booking amount was about 1200, but they demanded 1500 per room per night. Being at 11pm at night and with family, I had to oblige to their demand.

This hotel is under OYO and booked through booking.com. This problem was reported to booking.com and they referred it back to OYO. OYO didn't pay any attention to the issue. Even after providing them the bills and bank statement for the charges, the issue has not been addressed citing reasons that the money being paid nothing can't be done. Actually, OYO through booking.com is duping customers with a rate which is not obliged by the hotel. OYO thereafter refuses to accept the responsibility of their booking. The customer care of OYO is very difficult to reach. Booking.com customer care was friendly and tried to help, but couldn't do much citing language problems as an issue. Even booking.com referred the issue to OYO, OYO never cared to get in touch with me. Therefore doing some searching, it was found that this is a frequent happening in OYO hotels and OYO never cared about the issue.

Pick pocket are better

My booking with this hotel includes break fast but they served us only 2(two) idlys, that too from road side, no toiletries were supplied to us and after argument soap was provided. Horrible experience, no drinking water, cost of water bottle is rs 50/-.

The thing i liked was nothing, service staff behavior's every thing was bad

the staff behavior, didnt offer a water bottle, receptionist over charged me for the amount which was discounted online by booking .com, as i was late at night had no option, so i had to pay, the hotel didint provide the basic things like toweletc. also in my booking there was breakfast pre added but hotel denied as there was no kitchen service in the hotel very bad experience i faced

nothing i could say.

The room didnt have TV, no water serverd , it took 30 plus minutes for staff to get water from outside as there was no refrigerated water available that to on extra cost. the bathroom was okay but the commode was filthy. one has to be too careful too open the door knob twice the edges scratched my skin and even my son's.

Terrible

As I reach the hotel, the reception person straightaway told that I cannot give you the room at the price you have booked through Booking.com. You have to pay more 500 rupees if you want a room here, we don't accept your booking at the less price which you have booked. Post our heated argument there I have filed a case against them at the local police station of fraudulent activities. I have wasted both my advance payment and precious time on this. I would not recommended anyone to book this hotel.