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Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Show 2 Verified Reviews
Cenotes Casa Tortuga is located 6.8 mi from Tulum, and offers access to cenotes from 9:00 am to 5:00 pm. Akumal is 9.3 mi away and guests have free Wi-Fi and free parking. We are not a Hotel, only vacation accommodations. We do not have room service, nor 24 hrs reception. All rooms have air conditioning with streaming service and mini fridge. Cenotes Casa Tortuga is located in the middle of the jungle, so it is recommended that guests plan to arrive by car. The property's restaurants are only open from 9:00 am to 5:00 pm. The area is popular for swimming and snorkeling. Cancun International Airport is 68 mi away.
Check-in:
After 15:00
Check-out:
Before 11:00
Pets:
Pets are not allowed.
Important Info:
Please inform Hotel Casa Tortuga Tulum - Cenotes Park Inclusive of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. This property does not accommodate bachelor(ette) or similar parties. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes. This property does not make invoices
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Cenote access made it worth it! The rooms were clean and had what we needed.
- Advertised as 3 star itâ≢s not even 1 star. Construction going on every where They donâ≢t except credit card. Security guard no more than 20 years old with no uniform pointed us a real gun! This place is filthy.
Cons -
- Unfinished/lots of projects around the property. The doors need seals; mosquitos came in while we slept.
- Absolutely nothing.
Business Traveler (11)
Solo Traveler (31)
Traveling as Couple (394)
Family with Young Children (482)
Senior Traveler (3)
Group Traveler (126)
Room Options
Superior Double Room
485 sqft • 1 Double
Room Details and Photos
Suite - 2 Full Beds
431 sqft • 2 Double
Room Details and Photos
Suite Junior
754 sqft • 1 King • 1 Sofabed
Room Details and Photos
Master Suite
1615 sqft • 1 King or 2 Double • 1 Sofabed
Room Details and Photos
Suite 1 Bed with Pool View
270 sqft • 1 King
Room Details and Photos
Two-Bedroom Suite
1185 sqft • 1 Queen • 2 Double
Room Details and Photos
Location
Hotel Casa Tortuga Tulum Cenotes Park Inclusive
Carretera Federal Km 239, Ejido Jacinto Pat, Tulum,
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