The Malayan Plaza Hotel

Breakfast, pool, staff.

Needs updating. Little ant-like bugs.

Location is great.

House keeping is below par, on 2/12 the trash can which is full was not even emptied.

Great service and the people there were top notch. Very clean place, had an issue with the door and they had maintenance to fix it really quick.

The only issue I had was the mattress. It was the 4 inch  5 inch traditional mattress in the Philippines. Me being a 6'1" 290 lb. American, I needed the regular type mattress.

Nice, professional staff.

Beautiful hotel, very spacious room, good internet.

Nothing at all!!

Big rooms and amenities where you can prep meals. The essence is that we were allowed to stay at the helli pad to watch fireworks.

Rooms were dusty, sheets were clean but a bit old already. It was no longer white and it seems that the laundry was not that good anymore. The curtains were dirty and very dusty, causing an allergic reaction to me. The pool was cloudy and high in chlorine. I have been here 5 years ago and during those times the hotel was really great. It needs to be taken care of again.

Convenient location

Bathroom was not that clean n towels old and brownish

We used to stay here before and the rooms were okay and comfortable. And it is near The Podium and other food establishments.

The room we were assigned in was not well maintained. There were floor tiles which were already detached but not re-attached. The bathroom door was creaking loudly, which nearly woke up my sleeping kids. The aircon was not able to cool the room properly. There were no utensils. Worst part was that we were asked to pay Php 400 Parking Fee saying that we were there for 24hrs already when we checked-in 40mins late and the usual check-in time was 3PM and the check-our time is at 12nn the following day.

Convenience since the hotel is beside my seminar area

Breakfast, bathroom and elevator

I honestly appreciated the hospitality of the staff. The location was also great, within walking distance to the mall and several other establishments.

I was really disappointed with my stay at this hotel. The room was uncomfortable, and it didn't match what was advertised on Booking.com. I had booked a 2-bed room, but the first room had an air conditioner that didn't cool the room effectively. There was no floor towel, and I even found a cockroach in the bathroom. The room was poorly lit, and the bed linens and quilt cover appeared dirty and worn out, turning a dingy white color. There was also no microwave oven as mentioned in the listing.In the second room, there were no towels, and I had to request them upon arrival. The microwave oven in that room was over 10 years old, with its white color now faded to cream, and it didn't work at all. The hallway was extremely dimly lit, and even the lighting around the elevator was inadequate. The only light in the area came from the front desk, which was shared with the hallway near the elevator.The overall experience during my three-day stay was uncomfortable and far from relaxing. The hotel didn’t have a welcoming atmosphere, and I felt more at home in my own space than in this hotel. I definitely wouldn't recommend it to anyone looking for a comfortable and relaxing stay.

Room is goodBreakfast was super goodStaff are friendly

Some baby cockroach was litering aroound at the rooms

Location. The staff, from the front desk to the housekeeping, bellboy and doormen are all very helpful and very polite. A shout out to the crew who helped checked us in. I regret not knowing their names.

The battery operated safe and wall clock are not working. We bought batteries to replace it, still it’s not working. The previous battery has corroded. The hot water is only hot at the start. You end up having a cold shower instead.

Location

Floors were a bit dusty, don’t know why it takes time for the checkout process and hotel is not fond of issue official receipt.

Fantastic location near shopping restaurants, etc and wonderful staff, great breakfast Filipino style so UK and US / European etc visitors might struggle unless they were adventurous but very good breakfast in our opinion.

The room was a little rundown needed maintenance. Aircon was very noisy and shower tiles cracked and only one door on the shower, lots of little things that needed attention.

Spacious

Run down: leather seats have tears, tiles have cracks, sheets not so white anymore and had hair

The location and the pool

The lightning in the room. Madilim, kulang kulang din need to request and ask for it pa lime electric kettle, missing 1 pc of pillow , floor mat in the cr. May tumutulo din sa aircon. And ang liit ng tv considering ang laki ng room sa 3 triple bed.

location was great

seems the room was not very much prepared, no utensils and had to ask separately before they were provided

Location and easy of check in.

Would like to suggest that though a room is not yet reserved, constant cleaning of floors and furniture.

Place, food, comfy roomStaffs serving in buffet Sun and Mon shifts are very nice and friendly

Front desks need to endorse to next shifters to avoid unnecessary follow upsToo many follow up before housekeeping shows up. Though Kuya is very nice and did an amazing jobBut this is just a minor hiccups.. Overall is amazing!

3rd or 4th time staying here. really liked sleeping here, it’s very comfy. staff are always nice and accomodating. will