Moustache Bhimtal Luxuria, Nainital

The hotel interiors are neat, modern, and thoughtfully done. The hospitality was warm, and the check-in process was smooth. The staff made a sincere effort to ensure guests were comfortable—something I always appreciate while traveling.

If you're booking a getaway in the hills hoping for scenic views and serenity, this might not be the right fit. The property is nestled in a residential neighborhood, and unfortunately, during my stay, there was a loud wedding celebration right next door. Think non-stop Bollywood music from early morning till 11 PM—both nights. So much for mountain peace.Another letdown was the so-called “forest view” room. In reality, what you get is a wall of trees just a few feet from your balcony, completely obstructing any distant view. There’s no panoramic landscape, no sweeping mountain vistas—just foliage up close. The photos on the booking site certainly oversell this aspect, which felt quite misleading.Also, worth mentioning: the approach road to the hotel is in poor condition. It’s not a deal-breaker for everyone, but something to keep in mind if you're arriving by car or expecting a scenic entrance.For me, the value for money simply wasn’t there. The lack of a proper view and the constant noise really dampened the overall experience. While the hotel does some things right, I wouldn’t consider returning or recommending it to those looking for a classic Himalayan retreat.

Staff behavior, excellent food and reasonable cost

Power failure and less entertainment

Clean rooms

The property is not kid friendly. It was more like a glorified home stay

Service was excellent. It was around 15 mins away from the crowded bhimtal so you get to enjoy the quiet nature sound.

Had an amazing experience at Moustache Bhimtal Luxuria. The rooms were comfortable, and the service was great-super quick to respond and always made sure we had everything we needed. The staff was really respectful and made us feel safe, which was especially reassuring as women travelers. The whole place had such a peaceful vibe, especially in the mornings. One of the best parts was this artist who plays the flute during breakfast-it was honestly such a treat to listen to. The food was delicious, with generous portions, and they even check in on you in the evenings to make sure you've had a meal, which felt really thoughtful. The rooms also have smart TVs, so you can log in and watch whatever you like.Overall, it was a great stay-totally worth the money and a wonderful experience.

Nothing too big , to be critiqued.

Staff were so helpful. Clean, spacious and bright rooms.

The rooms were not only clean but also incredibly spacious, making our stay very comfortable. All essential amenities, including a heater, were provided, ensuring we felt right at home. The bathroom was exceptionally luxurious, adding a touch of elegance to the overall experience. We highly recommend Moustache for a relaxing and enjoyable stay.

Breakfast accompanied by the soothing sound of the flute, lunch under the warm sun, and dinner by the bonfire with music.

I was there for leisure and I genuinely enjoyed it a lot. I don't think there is such a thing that annoyed me.

Excellent Stay at Moustache Bhimtal Luxuria, Nainital!Everything about this hotel was amazing! The staff was extremely cooperative, especially Tarun and Vinod, who were exceptionally well-mannered and quick in service. The food was delicious, and the daily complimentary tea was a delightful surprise, which was not even mentioned as free!The bonfire added to the cozy ambiance, and the rooms were neat and clean. The view from the room was simply breathtaking. While the bathroom was slightly small, it was spotless, and hot water was available at all times. The bed was comfortable, and I really appreciated the heater and the smart TV with YouTube and Netflix.The location is perfect, especially for couples, and I had a fantastic time. I will definitely book this hotel again in the future. Parking is available, and a musician played in the morning during breakfast, which added a wonderful touch to the experience. The staff was also kind enough to take great pictures for us.Overall, I am fully satisfied with my stay and everything about this hotel. Highly recommended! ?????

The bathroom was small but clean, with hot water available anytime. However, I didn't prefer the tap system, as the lower tap required manual touch to flow, while the face tap was moveable and we didn't want to use it.

Breakfast was good but you should add more variety to it.

We booked kingsize room but room was small in size

Food, service and the staff was very helpful and customer centric

Directional boards to the hotel can be placed more strategically, everhough map helped but was skeptical after one point if we are going right or not

Booking.com mentioned to make the payment at the time of arrival but done one named bhagwan called us to make the payment just after 1/2 an hour of booking the hotel. I told him that ill make the payment in sometime after consulting my husband. Bhagwan called me again after 1 hour.. and he kept on calling me again and again so i had to cancel my booking. And i didnt go to this hotel.

Booking.com mentioned to make the payment at the time of arrival but done one named bhagwan called us to make the payment just after 1/2 an hour of booking the hotel. I told him that ill make the payment in sometime after consulting my husband. Bhagwan called me again after 1 hour.. and he kept on calling me again and again so i had to cancel my booking. And i didnt go to this hotel.

The rooms were very cosy. The food was quite good and the staff was very helpful. Infact we had an emergency and Mr.Bhagwan at the reception went all out and helped us promptly :)

No complaints

The location and its balcony

The food is not good because I ordered the food and in the food there was a peel of vegetable in it.

Disappointing

I always stay in 5star properties of big brands but surprisingly Booking.com has been promoting this small unrated boutique hotel under 5 star category misleading the guests.Off late booking.com is showing many shabby unrated hotels in 5 star category and promoting them which is very bad for their standard.

Nice boutique hotel , amongst nature away from hustle and crowd . Location though slightly interior .

Location

The location was good and the room was comfortable. Staff were friendly.

There was a peculiar smell coming from our bathroom. But there is a chance that it was a one off case just with our room. The bathroom was clean though.

The management was pretty cooperative. Everything was at par with my expectations. The. food was delicious. The location of the hotel was very convenient. The staff also helped me set a surprise birthday party for my mother.

Great location, beautiful surrounding atmosphere, pleasant weather outside. Everything about the hotel was exceptional. It was clean, stylish, the food was awesome and great value for money. Room itself well equipped and comfortable. I hope to be back for a longer stay in future.

The location was fine .. though not the best

1. Service was poor and unreliable2. Linens were not clean - had to get them changed upon arrival3. Towels were also not clean