The Postcard Mandalay Hall

Beautiful rooms, excellent food in the restaurant. Lovely, incredibly helpful staff.

Ground floor rooms you can hear those above - FYI

The service and heartfelt hospitality throughout our stay was a tribute to the culture of our Indian hosts. He List are is a sanctuary. Artfully appointed. An oasis on a bustling walking street. Thoughtfully staffed.

The wifi had its moments in some spots because of the ancient walls.

Very nice hotel, the rooms are large and comfortable. the staff is pleasant and attentive

The AC does to much noise.

Everything, very kind and helpful personal.Nice food,best location in Kochi center (old city), the room, just everything. Taxi driver from the hotel is very good.We loved it.

Beautiful restored building. Only 5 rooms so feels very intimate. The staff could not be more helpful

Nothing. It was an amazing stay

Cute concept hotel, nice ambience, helpful staff, small number of rooms.

A beautiful design hideaway! Wonderful, super position, lovely staff.

All perfect

Great contemporary rooms and really excellent restaurant. The staff and hotel manager go out of their way to help with anything.

There are a lot of hotels that use the descriptor of boutique, but The Postcard Mandalay Hall really fits the bill. Small, beautifully repurposed with thoughtful artwork and furniture and a lovely private pool. The Postcard Mandalay Hall’s attentive staff want to make sure everything you need or want is attended to. The location, steps from the clock tower and historic synagogue, is lovely. It is has the potential of being a busy street with tourists during the day but it’s also a pedestrian street which means it is quiet at night. Also, the cafes and shops around make it easy to explore and grab a coffee or snack just outside your door. There’s a lot to items to choose from antiques to hand smocked items and beautiful hand made lace. Also, the water is minutes away by foot with the Dutch Palace a short stroll as well as other historical places. There’s another hotel on the water minutes away so you can have a cold one in their restaurant and look out at the port and watch the boats and water fowl. Our bigger hotel on the other side of Kochi was pleasant but, The Postcard Mandalay is in another category. It’s really is a beautiful place to stay at and enjoy. We were so comfortable there and so enjoyed the space of Gallery 1. Based on this experience, we forward to staying at other Postcard properties.

Good location Friendly and attentive staff

Outside area underwhelming Pool small and surrounding area rather basic

Fantastic welcome to this tranquil oasis in an old house of charm and character in the Jewish quarter. An upgrade to Gallery 1 was a lovely surprise. This room is incredibly cool and design-led with concrete walls with artist designed chalk murals. The bed is fabulously comfortable. A free standing bath with home blended salts takes centre stage in an open plan wash area and there is an excellent rain shower. Due to the heritage nature of the area all is quiet from 9pm so while the room overlooks the characterful street full of antique shops and design crafts it is tranquil at night. The hotel is also a dry hotel in respect of the location, so for travellers wishing a hotel with more bar restaurant vibes this is no gin palace. What it is, is great - staff are wonderful - thanks to Renjith the GM, Chef Prejith and the kitchen for the fantastic flavours of Kerala, proudly presented, and supporting team including Ajith and Vivek. With a tropical garden, library and a fresh water pool for languishing this is a beautiful retreat from the searing heat of the action - which is easily reached by auto rickshaw or walking. Here you can really rest in creativity.

Room Gallery 1 fabulous . Lots of nice touches from on organisation that knows about customer care . Staff were friendly and so helpful . Nothing too much trouble . Breakfast fabulous with lots of choice

Pool bit disappointing as it’s really just a plunge pool but given the age of property and location this was understandable .

The Team and their great service, the location at the heart of Jew Town, the beauty products, the food was delicious

The A/C too strong and room not being enough soundproof.

Special boutique hotel, with style, history, and great staff. Food quality, flavour and presentation at dinner and breakfast both excellent.Fabulous location on quaint street near synagogue and Palace. As street is pedestrianized, manager personally met our car at the end of the street and ensured everything was taken care of. Same at departure.Room or, should I say, Gallery was a work of art. Not your average hotel room.Bed was the most comfortable we've had in 3 weeks in India.All in all a memorable experience - shame it was only for one night!

Unfortunately, air conditioning failed during night leading to less than perfect night's sleep!Restaurant food is great, but inside it is quite stark and lacks something in atmosphere - no plants, paintings, just plain tables. Outside courtyard is nicer.

The staff were very attentive, but unfortunately the food and facilities were poor. No Continental food, the location of the hotel means it’s very isolated after 7pm. The pool is terrible and only one sunbed which is in the shade. This area is also open to th ed kitchen which isn’t ideal if your trying to relax

We had a lovely large room on the front, unfortunately early morning it’s rammed with photo shoots outside this hotel so the noise is terrible. The over head shower didn’t work, all blocked up and rusty..

A beautiful small hotel that was spacious and comfortable. Staff were incredibly attentive.

Notthing

The location is walking distance to all that you might want to see as a tourist . The staff is super nice and very helpful . I travelled with my 92 year old Dad and the staff was very helpful . All arrangements for day trips , food requests and helping my Dad on the stairs etc.. very personalised .

Little noisy as every door etc makes sound from the upstairs room. ( we were in ground floor ). But nothing otherwise .

Beautiful little hotel in a very nice and more relaxed area of Kochi. It was the best hotel room we had in our whole stay in India - felt comfortable and right at home.. Staff were so welcoming and helpful throughout. The restaurant was also great.

Had our water cut out in our room a few times but staff were able to fix it quickly.

Stunning interiors, attentive and caring staff, world class food and super comfortable bed

Nothing!

Beautiful historic building with good restorations, tastefully decorated. The staff were superb. The first day the breakfast was amazing, the second morning they must have had a different chef because the food taste was noticeably different.

The room was awkward, the air conditioning was dripping. Hardly any natural light.