36 Palms Boutique Retreat

Property is not worth the money . I spent close to 10 k for a night during off peak season in November . Did not feel it was worth the money spent for such a non peak season . They barely had 2 other guests and yeh facilities were not so great . Property was maintained poorly and rooms were very basic . They had few sea view rooms which were Empty and that looked better . Staff told me if i pay extra 2.5 he can upgrade . I agreed for it but when I went to reception to give cash another person which I doubt is the owner asked for 6k . Definetly the property was not worth for an extra 6k so I left . Then the staff again came back to my room and asked me if I settle for 4.5k which made me feel so unprofessional . Good thing about the stay was it calm and had a good sea view from common area .

We had an amazing experience at 36 palms . The king size sea view room was amazing with an ocean view . The food at the restaurant also tasted really good . The service overall was top notch . Special shout out to Shegil who took really good care of us. We had an amazing stay and will visit again for sure. Thank you for the amazing experience .

Nothing in particular to point out

The staff is very friendly and helpful. They helped us to explore the surroundings and even made the food to our liking! The location is beautiful and quiet.

The location facing the sea is excellent especially if you have a Sea View King room. Although the buffet breakfast and restaurant was not available due to inclement weather, the breakfast that was served in the room was tasty although with limited options.

We booked 2 rooms. One was the Sea view King room and other one was Standard twin room with garden view. The 2nd one was a disappointment as neither the beds looked like it was shown in the pictures nor there was a view to any garden. The main door has an ancient lock and key mechanism. The major problem was the blankets in the Sea view King room was dirty and had stains in it. It only got changed when we called the staff and showed it to them.

Our stay at 36 Palms Resort Cherai was truly memorable, even during the monsoon season. We specifically chose this time to experience the beauty of the rains, and the resort certainly delivered.Despite the constant downpour and the rough sea preventing us from enjoying the sandy beach, the property remained impeccably managed and fully operational. What truly stood out was the incredible infinity pool. Even with the continuous rain, it was kept spotlessly clean, offering us the most incredible experience – it genuinely felt like we were swimming right in the sea!The staff deserves special commendation for their exceptional consideration and attentiveness. With fewer guests during this season, they were able to focus entirely on our needs. We were delighted by the variety of breakfast options available, and the flexibility to dine either in the charming restaurant or the comfort of our room was a fantastic touch.For anyone looking for a serene and well-cared-for escape, even when the weather isn't perfect, 36 Palms Resort Cherai is an absolute gem. We can't recommend it enough!

Absolutely beautiful hotel in a beautiful location. The staff were attentive, the food was lovely and very authentic.

Exceptional staff, great service, clean pool, beach view quiet location. Everything we ordered for dinner menu was delicious. Loved hearing ocean from my room. Sea view rooms are perfect for stay.

Initially stayed on the first floor, rooms need some TLC.

Couple traveling through Kerala.2 night stay.Fantastic pictures in promo. However it's nothing more than a motel backing on to a break wall. Rooms 5,6,7&8 at ground level with garden and wall view.Our room 7 has a great big support post by end of bed in middle of room. Shower facilities and mechanism poor.After notifying staff of our poor experience, we were upgraded to the room next door. Not much better.There is no access to a the beach in this area. Nothing to see or do in the immediate area.Staff even though very friendly, have no clue about serving breakfast. Eggs, toast, fruits and juice would come out all in wrong order and cold.Pool fantastic looking and clean. (only positive)This is also an alcohol free hotel which is not advertised.You are allowed to bring in your own alcohol and consume in your own room.

I had the pleasure of staying at this beautiful boutique resort in Cherai, Kerala this January, and it was one of those rare places that immediately makes you feel at ease. From the moment I arrived, I was welcomed with such warmth that it felt less like checking into a resort and more like being invited into someone’s home. The staff were exceptionally friendly and attentive throughout my stay – always around when needed, yet never intrusive. The owners themselves are incredibly hospitable, and their passion for creating a peaceful, comfortable space really shines through in every detail. The rooms were pleasant, spotlessly clean, and thoughtfully designed for comfort. What truly elevated the experience, though, was the fantastic terrace with an ocean view – perfect for slow mornings with a cup of tea or sunset watching in the evening. The infinity pool overlooking the sea was an absolute highlight – calm, clean, and beautifully situated. There’s also a lovely restaurant on-site with ocean views, serving fresh and tasty food. It’s the kind of spot where you could happily spend the whole day just relaxing, reading, or taking in the view. Just a short 3–5 minute walk away, there's a small hidden beach that felt almost like a private one. Quiet, peaceful, and completely unspoiled – a real treat. Another standout feature of the resort is its exceptional Ayurvedic treatments. From relaxing massages to personalized doctor consultations, everything is handled with care and professionalism. There’s even the option to enjoy a private morning yoga class with an ocean view – a truly unforgettable and grounding experience, all offered at very affordable rates. An added bonus is the resort’s location: it’s within easy reach of both Cochin International Airport and Fort Cochin. If you're looking for a place to unwind, recharge, and feel genuinely cared for, I can't recommend this resort enough. I left with a full heart and will definitely return.

The location and the leisure space to enjoy. The food is awesome. The hosting is really good.

Everything is perfect and kool. The lighting in the rooms is little dull

This place was great for the two nights we stayed to spend some time near the sea with our friends. The place has a rustic feel with your own personal padlock to lock your room from the outside. Everything was clean and comfortable. The staff was very friendly and the owner took time to chat with us and get to know various guests. They have spa options and you can hear the sea crashing on the rocks from your room. It was incredibly easy to get around by asking for a tuk tuk or a driver. They'll organize everything for you. This is more of a sit by the sea than a beach vacation spot!

This is not what I didn't like, this is things to know before booking! The staff will come around to you early before meals times to ask for your order and schedule your meal time because food orders take around an hour due to a small kitchen and lots of people. It worked for me and my friends since we hung around the hotel most of the day but if you like things to be quick and structured, it might not be for you. The same goes for the spa treatments. When the spa personnel get to the hotel, they'll come around to see if anybody wants to book in a treatment but there isn't someone to book in with.

The pool.

My room was advertised as with a garden. It was not a proper garden. People came and went with no privacy so I could not open the curtains. At the back there was a wall as a view. The room was shabby and tired. The bolt on the door did not work as well as the bathroom window. The food was mediocre. I found hair in my chicken curry. The service was patchy and amateurish. The advertisement about this resort was misleading. Definitely a place I would not go back to.

The infinity pool with sea view. The huge terrace with deckchairs and hammocks is magnificent. The location of the hotel and its beautiful garden.

The staff a little too discreet, and the boss a little hard with her employees in front of the customers. Not much choice for breakfast.Difficult to reach the hotel after a certain time because there are no more auto-rickshaws.I imagined the backwaters a little closer to the hotel.

Location, Services, massage was good

Need to plant local Kerala trees instead of ornamental exotic plants. Greenery and amenities needs to be increased. Food options were less for vegeterians.

Really enjoyed the peace and tranquillity of the resort.It allowed me to unwind and spend time quietly reading and sunbathing.Reasonable prices in the onsite restaurant.Fantastic massages and yoga classes in the morning complement the experience.

The beach is not really available for swimming apart from when the tide reveals some pieces of it.The taxi service offered by the resort is quite pricey however you can always get an uber to make travel more reasonable.

Good location. Good air conditioning in the room. The staff were really good at English.

We had a ground-floor room. In the pictures, it looks like you have a view of the water, but in reality, we were looking straight into a dike – a bit disappointing.There were major issues with hot water in the shower. It often took 10-15 minutes for the hot water to come through, and even when it did, the water pressure was so low that it was practically impossible to take a proper shower.The sun terrace itself was fine, and it was great to have direct access to the sea. Unfortunately, there were only four sun loungers, and they were quickly occupied. There were also no parasols or any other form of shade, which made it difficult to stay there for an extended period. A simple solution would be to add more foldable sun loungers that could be put aside when not in use, as well as better shading options.The soundproofing in the room was poor. We had upstairs neighbors who dragged chairs across the floor in the evening (23:00ish) and made a lot of noise early in the morning (around 07:00), including loudly clearing their throats. This wouldn’t *normally* be an issue in a well-insulated room, but unfortunately, this one was not. Even with earplugs, I was woken up by the noise.We had hoped to use the hotel as a base where we could spend full days sunbathing, but in practice, this didn’t work very well. We ended up sunbathing and swimming in the sea in the morning and then heading down to the actual beach later in the day, where there were better options for good food and shade.

Location was perfect if you want to relax - pool, sunbeds, hammocks, restaurant all overlooking the sea. Is a small place with a lovely atmosphere - all the staff are very friendly and accommodating. Chose to eat there for every meal as once we'd arrived we just didn't want to leave. Would definitely return if back in the area.

First of all - Pool just beside seashore, nice seaview and amazing location. Me and my family both children 4 and 9 year olds enjoyed it thoroughly.Food is very tasty, and didn't find it expensive given the hotel is premium one. We stayed for 5 nights and it was definitely amazing experience for us with peaceful ambience right near seashore...We stayed in garden view room.. Staff members are very courteous and have been trained well. We also met with the owners of the resort, and found them humble and nice people, focused on maintaining high standards.

The food was excellent. All cuisines were unique and I loved the way the fish was made. It was fresh. Subit service was great.

Absolutely clean rooms, hospitable staff, great amenities and great vibes

Food service timings.