The Avenue Regent

Great food. Experienced staff. Good room facilities

Over all ambience, good staff,good buffet lay out , good service , spick and span.Reception desk was very courteous especially young girl Richa.She even came out of her desk enclosure and helped keeping the luggage in van.At the age of 75 all that I can say God bless her and the hotel.Enjoyed the Cake shop at entrance.

1.Dont want to hurt anyone but two gentlemen in checked shirts in Cake shop were nonchalant,least bothered kind and took long to take order /serve.This is not expected.They must live up to reputation of hotel.Small things make difference.2.Early morning tea leaves bags took much longer to come,in fact boy clean forgot and had to be reminded.Had asked for extra bags.

Breakfast was excellent. Pre-arrival communication was good, very responsive customer service.

There was no one at the foyer to greet or help with the bags upon arrival. The same happened at the departure also, even though I had specifically asked for help.

Excellent place, great location. Great staff.They did not charge additional even though we checked out around 5 PM.No hotels usually does these kind of adjustments for free.

Nothing really.

Great location, courteous staff, good complimentary breakfast

Apart from being situated in the heart of Kochi, it offers a beautiful blend of modern facilities along with traditional experiences. Room was extremely satisfactory along with the food on offer at the restaurant, bar and cafe.

I liked the fact that 3 of us could have separate beds.

Cooling from the AC Unit was ok. Could be better.

Breakfast was very good and the staff were extremely friendly and helpful.The room was very comfortable and the bathroom was very good.

I could not change any US dollars and this was very inconvenient.

Kitchen staff and Reception staff were helpful tentativeCentral location and easy access to main sites, jetty, railway station restaurants Hotel also has a lively bar.Rooms seemed soundproof

nothing - unless you want to watch TV in English.

Very convenient easy to get to all the facilities. He was absolutely brilliant just what we wanted. We wanted swimming pool but they had a bar that was good enough for us.

Helpful staff. Large room. Clean place. Good location for getting around.

The hotel was fully occupied and there no available rooms with a confirmed booking in Booking.com

if room not available, please not to display as available in booking.com

Staff were wonderful. Accommodated our requests at breakfast with non menu items and then Dinu at front desk was very accommodating with tending to our needs. Housekeeping was also so thoughtful and continued to leave extra bottles of water knowing that we needed them after asking just once. Rooms were spacious and exceptionally clean.

Rooms were a little on the dated side.

Excellent location if you want to be in town. Nice room.Good service.

They seem to switch off the AC at night and the rooms have no fans.This was very uncomfortable.

Food and location

No iron box

The location was very central, so we didn't to go far to find things we wanted to do or see. The staff were excellent and attentive and made us feel very welcome. The breakfast was wide ranging which gave us the opportunity to try many different food options.

Overall, the hotel felt as though it was still recovering from Covid lockdowns, when the hotel had to shut up shop. There were small irritations that seemed cheap, such as there were no tissues provided, and the A/C allowed you to set the temperature to 18 degrees, but only ever reached 21 degrees.

Prime location, superb value for the price, amazing staff, excellent food, and larger than expected room!!

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Clean, helpful and courteous staff

Clean, cool large room.

Bed a bit too soft and the missing shower glass door.

Breakfast was good with a good spread. The room was quite comfortable with enough space to move around. The location is also very convenient, Staff was accommodative and welcoming. Overall it is a good place to stay

The AC needs to be attended to; it is not very effective, and the Temperature adjustments did not work much. Dental Kits, soap, combs, etc. can be provided for two people since the room has been taken for double occupancy.