4 Star Hotel

The Mercy Luxury Business Hotel

Mg Road, Ernakulam, Kochi, India View Map

The Mercy Luxury Business Hotel1/83
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The Mercy Luxury Business Hotel

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About

Experience an abundance of unparalleled facilities and features at The Mercy Luxury Business Hotel. Maintain seamless communication using the complimentary Wi-Fi at hotel. Discovering Kochi becomes even more accessible, thanks to the taxi amenities provided at the hotel. For visitors traveling by automobile, complimentary parking is available. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. In search of city's top entertainment, seek assistance at the hotel's ticket service and tours for reservations. At the hotel, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes.Craving relaxation? Make the most of your stay at the The Mercy Luxury Business Hotel with convenient amenities like 24-hour room service, room service and daily housekeeping at your disposal. For visitors wishing to smoke, designated smoking zones can be found.At The Mercy Luxury Business Hotel, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Elevate your experience at hotel with the knowledge that certain rooms are equipped with air conditioning, ensuring a more pleasant stay for you.Certain rooms boast in-room amusement features such as daily newspaper, television and cable TV, offering guests an enjoyable stay. In select rooms within the hotel, a refrigerator, a coffee or tea maker, bottled water and mini bar is available to cater to your requirements when desired.It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and bathrobes for your convenience. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. Enjoy an entertaining evening with your fellow travelers at the hotel's bar.During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Conclude your holiday perfectly with a visit to salon and spa on your final days. Be sure to drop by the pool at hotel at least once during your stay.Discover the fitness amenities at hotel to maintain your health and strength during your getaway.

Top Amenities

  • Swimming Pool
  • Restaurant
  • Free Internet Access
  • Free Parking
  • Spa
  • Fitness Center
  • Accessible Rooms / Facilities
Show All Amenities

Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

Suite1/4

Suite

410 sqft • 1 King

  • Air conditioning
  • Bath or Shower
  • City view
  • Closet
Executive1/4

Executive

216 sqft • 2 Single, 1 King

  • Air conditioning
  • Bath or Shower
  • Bathrobe(s)
  • City view
Deluxe Room AC1/4

Deluxe Room AC

280 sqft • 1 King

  • Bath or Shower
  • City view
  • Closet
  • Desk
Premium Suite1/4

Premium Suite

410 sqft • 1 King

  • Air conditioning
  • Bath or Shower
  • City view
  • Closet

Room Details and Photos

Room Amenities

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    What Guests Loved

    Fair

    Location

    9.4

    Cleanliness

    8.8

    Staff

    9.4

    Overall Quality

    7.3

    Pros +

    • Location , Staff support and helping mentality and the way they greet the customer.
    • There really was not much to like about this hotel. The staff in general tried to be helpful but didn't succeed very well.
    • Disappointing

    Cons -

    • 1. Hope its high time to management to think about changing \ getting new bedsheets and pillow covers. 2.Please dont allow any other guest to play loud music after XX time , whole night we are not so confert with others party due to that my mom break her sleep multiple time We booked room for a calm night rest unfortunately that was 100% disaster due to travel an break of sleep\ no proper sleep now she under medical care.
    • We were very disappointed with this hotel. We had to go to reception at 2300 to ask the staff to please stop the building work on the roof so we could sleep. There was loud hammering that echoed throughout the hotel. When we tried to check out with the 24 hr reception staff we had to go into a side room and wake the staff member even though they were aware we were checking out early. The pool was closed for maintenance and the restaurant tables were set around the empty pool. Table clothes were very dirty . Staff tired to be helpful but weren't trained in hospitality so didn't succeed
    • Noise. Hotel is almost inside shipyard. I had 4 flights and a lot of driving (so I was very tired) but I could not sleep because of noise. Also Internet coverage and speed is not good at all (not ideal if you come for work)
    Business Traveler (4)Solo Traveler (4)Traveling as Couple (2)Family with Young Children (4)Family with Teens (1)Senior Traveler (4)Group Traveler (13)Total (4)
    5VaisakhPosted on: 6-23-2022

    Location , Staff support and helping mentality and the way they greet the customer.

    1. Hope its high time to management to think about changing \ getting new bedsheets and pillow covers. 2.Please dont allow any other guest to play loud music after XX time , whole night we are not so confert with others party due to that my mom break her sleep multiple time We booked room for a calm night rest unfortunately that was 100% disaster due to travel an break of sleep\ no proper sleep now she under medical care.

    3StephenPosted on: 1-28-2020

    There really was not much to like about this hotel. The staff in general tried to be helpful but didn't succeed very well.

    We were very disappointed with this hotel. We had to go to reception at 2300 to ask the staff to please stop the building work on the roof so we could sleep. There was loud hammering that echoed throughout the hotel. When we tried to check out with the 24 hr reception staff we had to go into a side room and wake the staff member even though they were aware we were checking out early. The pool was closed for maintenance and the restaurant tables were set around the empty pool. Table clothes were very dirty . Staff tired to be helpful but weren't trained in hospitality so didn't succeed

    4UnknownPosted on: 12-13-2019

    Disappointing

    Noise. Hotel is almost inside shipyard. I had 4 flights and a lot of driving (so I was very tired) but I could not sleep because of noise. Also Internet coverage and speed is not good at all (not ideal if you come for work)

    10SomarajanPosted on: 9-9-2022

    very clean and exceptional cordial staff

    8VinodPosted on: 9-2-2022

    Very good

    9NoufalPosted on: 11-14-2019

    Over all the hotel was good

    Amenities & Policies

    Amenities

    Swimming & Soaking

    • Swimming Pool
    • Indoor pool
    • Outdoor pool

    Fitness & Spa

    • Fitness Center
    • Spa

    Food & Drinks

    • Restaurant

    Media & Technology

    • Free Internet Access

    Transportation

    • Free Parking

    Health & Safety

    • Health Services
    • Daily disinfection
    • Hygiene certification

    Accessibility

    • Handicapped Rooms/Facilities
    • Facilities for disabled guests available
    • Wheelchair accessible

    Kid Friendly

    • Kid Friendly

    Guest policies

    Check-inAfter 2:00 PM
    Check-outBefore 11:00 AM
    InternetFree Wi-Fi is available.
    ParkingFree parking is available.
    Children & Extra BedsInfants 0 to 2 year(s) stay for free if using existing bedding.(baby cot/crib may be requested directly from the property). Children 3 to 6 year(s) stay for free if using existing bedding. Guests 7 years and older are considered as adults.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Location

    The Mercy Luxury Business Hotel

    Mg Road, Ernakulam, Kochi

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