Hotel O Nettoor Near Lakeshore Hospital

good and silent place to stay with family and friends, good staff, nice ambiance and silence

Pleasant

Contact number wrong in mailPlace identification not clear

An experienced taxi driver in the locality couldn't locate the property as explained by the property holder and I had wasted 400 rupees as taxi fare.I will never again look for this and recommend to anybody ???

I hate it

Hotel Staff makes Excellent Food.

Wrong location. It is nowhere close to Lake shore hospital. It is located in NETOOR, hotel is also known as Shalom Palace (Previously,)

Highly not recommended for family.

We had the very worst experience in this stay. Rude behaviour from the hotel person named Arun.He drunk and knocking on the door during night time. Continuously using Abusive words annoyed us for no reason.

Bad experience

The accomodation was not at all good for the price. 1. Finding the accomodation was really difficult as there was no proper name board for the accomodation. My family couldn't find the accomodation on the first day of travel.2. The location given in the location map was false.3. The second day when I arrived we have searched to find the accomodation for almost an hour and somehow found the accomodation.4. We did the paper work and after seeing the room we decided not to stay because the room was not clean, it was smelling too bad from smoking, The bed was not comfortable and everthing seemed to off and unsafe.5. We have been asking for a refund since then and the concerned people are not responding for almost a month. 6. Please do not select this accomodation if you have a choice.Thanks & Regards

I had booked a room at Hotel O Nettoor, but instead, I was accommodated at Shalom Palace (a service apartment). The air conditioning and fans were not working, and there was a musty smell as the room had not been properly cleaned. I would advise against booking here, as the experience was disappointing and far below expectations.

I had booked a room at Hotel O Nettoor, but instead, I was accommodated at Shalom Palace (a service apartment). The air conditioning and fans were not working, and there was a musty smell as the room had not been properly cleaned. I would advise against booking here, as the experience was disappointing and far below expectations.

Bad

Very poor,not comfortable for family. not cleaned rooms and bed sheet. Hotel name also different.

Do not book this place or might end up with no place to stay

I didn’t stay there. I confirmed my arrival multiple times- a week before, two days before, the same day! And two hours before arrival they called to say that everything is booked. How is that make sense? When I called customer service they offered me other hotels which all had really bad reviews. Thankfully I was able to find a much better place.

Horrible lie still asking for review ! I DİD NOT EVEN SEE THIS HOTEL! They called me just on train to Ernakulam that they cancelled my booking! Because i was with wheelchair, they told they arranged for me to stay at another disable friendly hotel. What a stress they caused and the hotel they sent me was terrible as well. So called 4 star Harbour View Hotel giving disabled room on 3rd floor, regular power cut,no electricity no elevator, hardly water coming from tap no hot water shower, ery weak unstable internet. Only staff trying to be helpful. Such a pitty it was.

Attitude

Rooms are clean, tidy and suitable for family.

The way to hotel is very congested for cars. Parking is not available for car. I did parked outside.

Friendly staff and a spacious, pristine room made for a fantastic stay

Bathroom was cleaned and good, Hotel room was spacious, service was good, staff was good, Will Stay there again.

Well maintained hotel with big rooms. Check-in was smooth Well maintained hotel with big rooms. Check-in was smooth enjoyed the stay overall Thanks.

Rooms and bathrooms were very clean Overall a pleasant experience. Spacious rooms. Neat and clean bathroom. The staff was polite and friendly.

The Hotel room was spacious, service was good, staff was good. Staff was so polite and helpful. Had a beautiful big room.

Room was very neat and clean. The best part was room size was very good. staff was friendly and helpful.

Nothing, unable to find the place. Terrible communication. I have put in a complaint to Booking.com

Untrustworthy

Very bad experience. They have cancelled ties with booking.com.Had the loss of entire payment. There was no refund.

Very bad experience. They have cancelled ties with booking.com.Had the loss of entire payment. There was no refund.

I paid half the partial amount for which I booked ( 250rs)prior to checkin. When I arrived the guy there had no idea they had my booking. He called the owner and told that they have stopped any association with Oyo booking as the half the prize I paid had gone to them and I can stay only if I pay rs 1000.Being a solo traveller in a rainy night I had no option but just to pay the extra 1000.Location is very interior , no one was there except me .They just keep booking .com for name sake and get extra money from people when somebody comes their way. Really cheating.

Unprofessional, interior location, no responsible person, don’t own up to things said in booking.com, takes extra money