Hotel North Seven

It was spacious, clean, bed, lighting and overall ambiance good.

Some of the amenities felt limited eg. The in- room coffee and toiletries could have been of better quality.

Quite good and clean rooms here. Staff were pretty friendly (but I just have a feeling at the same time they were expecting tips every time ). Breakfast is ok even not for locals.

Breakfast was included, but when I needed water from the bottle - I have to pay which was very strange.

Nice location close to railway station. Very friendly and helpful staff. Nice clean rooms and ok breakfast.

The staff were great, proactive and very helpful. The room was clean and for the most part well maintained.

The Hotel was clean and the rooms are maintained well.

The service is extremely poor. There is lethargy in the service and the response to service is bad.

The location. Very near to metro station and Eateries available. Hotel Samruddhi is just outside the hotel. It offers very good food with reasonable price.

New establishment, well maintained with modern facilities.Was exactly as the website said. Would definitely use it again.

There was nothing we didnt like.Good vibe all round.

Super Helpful staff, good area in terms of proximity to places, large room, good breakfast.

For a 4 star hotel, lacks many amenities. Could do better on cleanliness.

The location, breakfast & staff.

Only one cup and only one dental kit for a room for 2 people.

Ease of access.

The bed (spring mattress) is not ergonomic as it sinks in with your weight . Hardly slept for 1 hour.Not open for communication except that they informed @check-in, that I must leave the room by 11.45 am as they have bulk booking.

Nice property. Well connected to public transport aminities

Breakfast spread can be better. RO water is not provided, only mineral water, you need to buy it.

The location of the hotel is good, proximity to various restaurants, attractions and shopping.

Had to ask for hand towels and toilet rolls every time.

Location friendly staff decent breakfast and food in general

They do clean the room only if you ask normally my expectation was they clean the room by default

It was exceptionally a very clean place. No noise of any traffic or ambulance sirens. The staff are always there to help you. We chose the location as it was close to our friends house. For the price it was excellent.

There was nothing to complain about. Everything was done in a breeze right from check in to checkout.

Clean room and wash rooms. Parking facility good.

Even after repeated request, the front office staff refused to issue two key cards. We have already made the payment and when asked for refund, as we're no more interested in staying there, they said it is not possible.It's very difficult without two cards, when two people are staying in a room and each one heading different ways. All standard hotels issue two cards when you check in. Don't know how much they gain from this.The quality of breakfast served was pathetic.

The stay was good, rooms were clean and comfortable. Food options were much less for breakfast, would appreciate it if they have added more food options.

Hotel with a lot of potential but marred due to issues mentioned in the next section. Some of the positives are that: - Good and accessible location.- Rooms are small but neat - Bed linen and towels were spotless/clean- Bathrooms were very clean - Food was good (room service)- Iron box and board was provided promptly

- AC did not work sufficiently at night, and my complaint took from 2.30am - 5 am to resolve- Hotel staff took from 2.5 hours to allot me a different room, upon complaining- The AC in the new room was slightly better, at least I could sleep, but was still nowhere close to the strength of ACs in hotels half the cost. Your basic OYO room or household AC will be freezing cold at 16 degrees but here you could barely feel it. - They spent most of the 2 sleepless hours arguing defensively that "this is what 16 degrees feels like", "can't u feel the cold breeze?", "we have no other rooms available". They would also periodically disappear saying they would check and call back, and mysteriously forget that I was waiting for a call-back. - Another room faced an AC issue, and they were quick to tell me that that was that customers own fault- There was no offer of a refund, discount or anything. In fact, after finally changing my room at 5 am they told me proudly that the new room is an "upgrade" for me. - Given the cost of INR4500 per night, I expected that the first response of the staff would be to ensure I had a comfortable stay, and not to prioritize defending their AC vehemently. If the staff had quickly/promptly changed my room, or provided a discount or even acknowledged that the AC issue was real --> I would have probably left a more neutral review. I think the management probably needs to upgrade staff training protocol to be more customer-centric and definitely upgrade their AC system, which would make the place worth the money. The policy could also include how to compensate customers for an uncomfortable and sleepless night's stay.

Good location

Most unprofessional and untrained staff. Despite having a confirmed reservation from Booking.com for a second day, I was asked to check out of the hotel in the most impolite manner. When the matter was escalated to the Manger, she was extremely rude and argumentative, instead of being sympathetic to the harassed guest. She even abruptly walked away in the midst of the conversation. The message that she very clearly conveyed to her staff was that it is okay to be rude to the guests and they could get away with it. Breakfast was sub-standard. Room service delivered only part of the items ordered. When the room card was temporarily misplaced, it took the staff 15 minutes to open the room with a Master Key. A replacement was not given, saying that it was chargeable. Thank God, I eventually retrieved the misplaced key, otherwise the trauma could have been worse. The entire front office staff is totally raw and inexperienced.Definitely not coming back here.

Disgrace if this is 4 star hotel

The property is relatively new but there are no asthetics. I took a premium room and it was so small wonder what the deluxe room would be like. Basic amenities are missing from the room. Could not get a dental kit even after call. Room has almost zero amenities. Good enough to be called a 2 star property at the max. Extremely disappointed.

Good location. Nice staff. Very good breakfast

The electronic door key was not working