3 Star Hotel

Prime Palace Hotel

M G Road, Near Maharajas Metro Station,Shenoy Junction Fashion Street, Seshadri Lane, Ernakulam, Kochi, India View Map

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Prime Palace Hotel

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About

Experience an abundance of unparalleled facilities and features at Prime Palace Hotel. Maintain seamless communication using the complimentary Wi-Fi at hotel. Discovering Kochi becomes even more accessible through the taxi, car hire and shuttle amenities provided at the hotel. For visitors traveling by automobile, complimentary parking is available. Reception assistance is offered at the hotel featuring safety deposit boxes. For extended visits or whenever required, the laundry service ensures your preferred travel garments remain fresh and accessible. At Prime Palace Hotel, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Elevate your experience at hotel with the knowledge that certain rooms are equipped with air conditioning, ensuring a more pleasant stay for you. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Conclude your holiday experience perfectly by visiting salon before you depart.

84 Reviews

5.5Fair
Cleanliness
6.4
Staff
6.4
Location
8.0

What Guests Say

  • “Really poor bed structure and management not act in good manner, abd they will interfere with us before check out time also they cant…”
  • “I had a wonderful stay at this hotel. The rooms were clean and comfortable, the staff were friendly and attentive, and the amenities…”
Show 50 Verified Reviews

Top Amenities

  • Free Internet Access
  • Free Parking
Show All Amenities

Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

Standard Double Room with Fan1/4

Standard Double Room with Fan

151 sqft • 1 Queen

  • Bath or Shower
  • Flat-screen TV
  • Private bathroom
  • Room with view
Standard AC Room1/4

Standard AC Room

162 sqft • 2 Single, 1 King

  • Air conditioning
  • Bath or Shower
  • Closet
  • Fan
Deluxe AC Room1/4

Deluxe AC Room

194 sqft • 1 Double, 2 Single

  • Air conditioning
  • Bath or Shower
  • Closet
  • Fan
Standard Non-AC Room1/1

Standard Non-AC Room

162 sqft • 1 Queen

  • Air conditioning
  • Bath or Shower
  • Closet
  • Fan
Deluxe Room1/4

Deluxe Room

248 sqft • 1 Queen

  • Air conditioning
  • Bath or Shower
  • Flat-screen TV
  • Outdoor dining area
Standard Double Room1/4

Standard Double Room

151 sqft • 1 Queen

  • Air conditioning
  • Bath or Shower
  • Flat-screen TV
  • Private bathroom

Room Details and Photos

Room Amenities

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    What Guests Loved

    5.5
    Fair

    Based on 84 reviews

    Location

    8

    Cleanliness

    6.4

    Staff

    6.4

    Overall Quality

    5.4

    Pros +

    • Really poor bed structure and management not act in good manner, abd they will interfere with us before check out time also they cant control mosquitos Really bad experince from management side also dnt put hotel pics in ur profile ok everybody think like that hotel ok so plss do action about them
    • The location
    • I had a wonderful stay at this hotel. The rooms were clean and comfortable, the staff were friendly and attentive, and the amenities also good. For the price, the value was exceptional. Recommend for anyone looking for a great stay at a reasonable cost."

    Cons -

    • Very worst and asking more money at check in. No clean toilets
    • There was nothing to like. The toilet seat was broken, roaches in the bed and room. The laminate wood on the walls were coming off they put cello tape to hold it in place. No hot water. Semen stains on the curtains. Dirty pillow covers and sheets.
    • Small room with stained bedsheets and towels
    Business Traveler (17)Solo Traveler (16)Traveling as Couple (19)Family with Young Children (12)Group Traveler (6)Total (67)
    1NijeeshPosted on: 3-28-2025

    Really poor bed structure and management not act in good manner, abd they will interfere with us before check out time also they cant control mosquitos Really bad experince from management side also dnt put hotel pics in ur profile ok everybody think like that hotel ok so plss do action about them

    1AkashPosted on: 12-30-2024

    The location

    Very worst and asking more money at check in. No clean toilets

    8KPosted on: 7-13-2024

    I had a wonderful stay at this hotel. The rooms were clean and comfortable, the staff were friendly and attentive, and the amenities also good. For the price, the value was exceptional. Recommend for anyone looking for a great stay at a reasonable cost."

    1S.Posted on: 2-23-2024

    Worst hotel experience ever

    There was nothing to like. The toilet seat was broken, roaches in the bed and room. The laminate wood on the walls were coming off they put cello tape to hold it in place. No hot water. Semen stains on the curtains. Dirty pillow covers and sheets.

    2ChatterjeePosted on: 1-31-2024

    Only location

    Small room with stained bedsheets and towels

    2PeterPosted on: 1-11-2024

    Claustrophobic room.

    I booked a de luxe room - listed on booking.com as 23 square metres with a view. I got a room with no window, about 15 sq.metres. After 12 hours on buses,too knackered to argue.

    10Sher K. I.Posted on: 9-20-2023

    Check in too check out process Staff was humble good and room was good but need to b checked of dust on curtains and all Over all good stay And more over near by many hotels n shops

    There is nothing to b unlike

    5MohamedPosted on: 8-17-2023

    The location was really near to the metro and in MG road. Room is okay but don't expect it to be a hotel. This is a makeshift setup where you are boarding for a night's sleep and to freshen up - don't expect anything more.

    During check-in, the sheets were sprayed with sanitizer over the bed than changing it for new guests. The smell was so heavy that being in the room itself was difficult for the initial hour. Bathroom and the room is quite basic and tiny. If you're looking for a better environment and with family, this might not be the option.

    2ViktoriiaPosted on: 3-24-2023

    Very poor

    1. We warned that we would arrive in the evening, but administrator wanted to cancel our booking because we did not arrive in the afternoon for check-in. And we explained to him for a long time that we had an evening bus and that we would definitely.2. The room was dirty, the bathroom was very dirty. No mosquito net in the room. The fan in the room was broken and rattled very loudly. We slept with the window open, which caused a lot of chambers3. There were no towels, toilet paper or soap in the room

    1PanchenaPosted on: 12-17-2022

    Nothing much to like in the hotel. It's not upto the mark

    Not even a proper parking and hospitality. I have to park the car at roadside. I had raised the issue with staff and reply was to keep it in road. Not sure how this hotel is in 3star category in booking.com.

    1SuminPosted on: 11-29-2022

    Extremely poor

    Poor cleanliness, bed sheets provided are not clean / not washed after previous use. Attitude & service from staff side is poor.Not worth considering the payment done for the same

    3StanlyPosted on: 5-9-2022

    Need improvement on overall cleaniess. Pillows are old and towel was torn. Bathroom was slippery. The only positive thing is that the hotel is placed in the city and if there is work in city it could be of choice

    The only positive thing is that the hotel is placed in the city and if there is work in city it could be of choice

    3ShijuPosted on: 8-24-2021

    Nothing particular as a traveler

    It’s not worth full for what it’s charged and moreover, linen which was provided doesn’t look like washed. Room and toilet are really small.

    8UnniPosted on: 7-19-2021

    Staff management & room fecility is good

    Some disturbed sounds in outerside during the tyme of sleeping

    10MPosted on: 1-19-2026

    The room was excellent and the staff were very friently and professional.

    5AfreenPosted on: 2-20-2025

    Passable

    Bathroom

    1THANKACHANPosted on: 3-20-2024

    Poor cleaning

    7ThPosted on: 1-10-2024

    Location

    10SudhanshuPosted on: 11-18-2023

    Located at the heart of the city. Very nice place to stay. Service is prompt.

    7VipinrajPosted on: 11-13-2023

    Location

    Bad smell of bathroom

    Amenities & Policies

    Amenities

    Media & Technology

    • Free Internet Access

    Transportation

    • Free Parking

    Guest policies

    Check-inAfter 12:00 PM
    Check-outBefore 11:30 AM
    InternetFree Wi-Fi is available.
    ParkingFree parking is available.
    Children & Extra BedsChildren of all ages are welcome. Children of age 18 and above can stay with extra bed, subject to additional charges.
    PetsPets are not allowed.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Managed by a private host

    Location

    Prime Palace Hotel

    M G Road, Near Maharajas Metro Station,Shenoy Junction Fashion Street, Seshadri Lane, Ernakulam, Kochi

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