Taman Simalem Resort

The breathtaking view was above my expectation. Trekking to the waterfall was also great and we were lucky we spotted a siamang on the tree above us. We'd like to walk around but too afraid of the wild monkeys.

1. We arrived for checked in and waited to be escorted to the room. Then a big group came for check in, too. We were forgotten and were abandoned for quite a while. I almost blew up because we were so tired driving for almost 5 hours from Kuala Namu airport but didn't have a smooth check in to our room.2. Staying in a huge resort with no clue of what to do or go was very frustrating. They expected us to understand everything from their website. Some things were not practical at all.3. So many surprises that testing our emotion during the 4 days stay.4. Checking out was not smooth either! Took me 30 minutes for their mistake.POV the staff aren't trained well to run the beautiful resort.

Taman Simalem Resort was one of the highlights of our trip to Sumatra! We stayed for just one night in the Waterfall Superior Room, but it left such a lasting impression. Initially, we thought the price was a bit steep, but once we arrived, we completely understood—it’s worth every penny.The resort is massive and immaculately maintained. You truly feel like you’ve stepped into another world. We especially loved how green and natural everything was, with their own coffee and tea plantations. The produce was fantastic—we even brought some English Breakfast tea home, and I can’t recommend it enough! We also LOVED the breakfast!The staff went above and beyond to make our stay comfortable. The room was spacious, and the bed was incredibly large and cozy. The restaurant in the Waterfall Bungalows area was absolutely charming, and the food was excellent.If you’re looking for a serene escape surrounded by nature, this resort is a must-visit!

NONE! Keep up the good work!

The staff, location, view from our room and balcony.

It was very noisy one night as they had an event booked. I believe if the event is booked with music and singing then it should be away from the guest rooms. I could hear them sing and cheering it was a wedding party.

Very poor

This property did not answer our reschedule request. Eventhough they know there are several landslides at North Sumatera and the date we proposed is still two months later.

Location and views are amazing. The staff is very helpful.

Food was average.

We love the location, or the view and we love how big the resort is so there are lots to explore and to do. This is definitely the place to relax and reset. Staff were really friendly, and we did get upgraded to a better room.

We are sorry to say but we were really sick after this trip, and we could not think of anything else apart from the breakfast buffet that we think was cold and contributed to the diarrhea and fever that we had. I was sick and Hugo had to be in bed for a few days due to this and this was not an ideal situation for us especially if we were travelling.

scenic view from the dining area.the open space.friendly staffs.

limited variety of food and beverage.limited amount of food.

The location is incredible. Food at the restaurant tasted great except my girlfriend did get very sick our second night there.

Need to be more upfront about the construction going on at the property prior to booking. We upgraded to the lake view hotel/ rooms but can smell paint / varnish throughout the hallways. Also walls floors carry a lot of sound and can easily hear other guests while in the room. Also need blinds for above the door to hallway because the hallway lights shine directly into the bedroom sleeping area.

The grounds are view if the lake are amazing! There is a lovely walk to waterfall on the property and tons of sitting areas all over the grounds to lounge

The beds were hard, food was just OK. It was hard to get info about walks on the property- there seemed to be lots of greats walks/ hiking but not detailed maps and staffed wanted to drive us everywhere

Common toilet need more cleaning and bad smell such urine smell to be avoided

Common male toilet badly urine smell. Water color yelowness. Unhealthy

Great views, spacious and quiet. Good breakfast assortment.

The place is very big with many rooms (and more under construction) but there weren't many guests at the time so it had a rather bizarre feel to it. Not the most personal experience.

The atmosphere and the view were breathtaking

While the dinner steamboat was good, the BBQ dinner could have been better in terms of soread and service. Beds can be more comfortable.

Great dinner with delicious dishes and lovely atmosphere.And the best is the rainforest trekking activity to the Twin Waterfalls with provided knowledgeable guide.

Pricey. Breakfast offered an abundance of choices so I did food tasting, but the taste was average.

Rooms were exceptionally clean and comfy. Food & service were exceptionally good! We are overall satisfied with the ambience and truly enjoyed our stay at this resort! Thank you very one

Very big, panoramic view very good. But old resort, very expensive. With the same price I could get 5 star hotel with much better hotel facility

Old hotel resort, need total refurbishment. very expensive. with the same price I could get 5 stars Hotel with exceptional hotel facility

Location is good with wonderfull scenery of valey and lake toba I can enjoy the fresh air when I Ran in the morning

The room does't have heater so it's too cool for old people to enjoy the night when the cold season

The resort is a great place for family holidays, especially ones with younger children. You can spend your entire trip here. Though we were out of the resort exploring during the days, coming back to the clean beds, hot water, good wifi, it feels perfect. I liked the buffet breakfast with a view of the lake. The Indonesian dishes are usually good. Definitely try the Soto udang at Pangambatan cafe. You can use Visa to pay here. If you'd like to do sightseeing, they can arrange drivers for the whole day, payment is cash up front. Service here is excellent, especially from Ms Citra, the Room Division Manager.

The soup tomyum wasn't great though. The rooms also may not have fans or air-conditioning (though these will be reflected when you book). We found our nights comfortable anyway. Note that the resort is huge, and a car is needed to get you from the reception to the Pangambatan Cafe/ waterfall area etc. They do have resort vehicles though to accommodate you.

the most i like is the weather, fresh and cold, also the Toba Lake View, incredible and so beautiful.And i have take so many picture early in the morning before the sun rise . The room was clean and big enough for 2 person. Also the surrounding of the hotel, it was very comfort for jogging in the morning.

Far away to anywhere, and the access especially the road need maintance and so many mosquitoes bite me

The location and lake view are simply breathtaking. I didn’t realise how huge their land was before arriving there. We were greeted by Kaban at the reception, who was friendly and knowledgeable, and kindly gave us a tour of the gorgeous twin waterfall. The rooms are very comfortable and it is worth upgrading to get the lake view. We have really enjoyed our stay and I definitely recommend this resort.

Nothing to report, it was great.

Room with stunning view of lake Toba. Tasty breakfast spread overlooking the lake as well. Room is rather small but clean and comfortable. Maybe staying 2 days would be better to enjoy all facilities.

Location is rather hard to find and beware of steep climb when driving. Drop off at the reception and buggy car will take you to your room. A bit inconvenient if you have lots of luggages.