Novus Giri Resort & Spa

Location is good and view

Mattress was not comfortable and breakfast is special for Western Asia only.

The hotel needs renovation,the bathroom was flooded when i took a shower,also i think the resort is a little understaff coz it takes a long time of the food and drinks to come out

Great spot away from the city (lots of trees, fresh air), with heaps of activities for the kids.

Traffic to get back to Jakarta was 9hrs! Cold main pool and not maintained to be clean. Room assignment was at GF so lesser privacy (other guests would wander to the back of our room/garden or peek in) - offered a room change but can't be bothered moving anymore.

everything is good, clean and complete facilities

I didn't order a breakfast package, but at night I ate at the Soesana restaurant. The restaurant was comfortable and had a nice view, but the taste of the food was very disappointing. The rendang was salty and the oxtail soup had no taste, it was just salty. The fried rice was wet, not dry enough and smokey. If you look at the taste of the food and the price of the food offered, this food is very expensive. Even though the presentation is good.

As a very experienced Indo traveler sometimes I try more expensive hotels and this one is really worth the money (I think I had some promo). The restaurants are not bad but far from perfect (too intensive taste; probably due to using prefabricated industrial spice mixes).The room I had was simply spectacular, I felt like a king. The spa massage therapist was outstanding (rare in Indonesia!) and I am a super expert in that.

It was a bit quiet in the ressort. In the direct proximity it is not thaaaat interesting - so, as a single traveler it might get bouring after some days.

All staff is staff is very nice. Good taste of food. Many activities during stay. We’re love your golf courts.

Quite and warm

Restaurant staff are not as professional as the other staff

Bedroom, bathroom, lobby,

Great hotel, nice warm swimming pool. Great staff and very2 good food. Really2 great2 food. My family just love it so much.

No gym? With the nice view, good surround, nice weather, great food... theres no gym?

The facility's especially mini golf, the kids were happier

The floor is cold

Gorgeous, and the renovation of the room is excellent.The staff and workers services are great.

One of the sides of the room overlooks the parking, not the woods.

The meal selection at Soeasana Restaurant is unique and worth it, if not for it, our stay would left a far more unpleasant memories.definitely recommending the restaurant, for the facilities of the hotel, it is not bad, just old, but pretty well maintained.Too bad the view from the balcony is not that great. just very standard.Also smoke vapour / smell coming from the bathroom definitely ruined our experience.

Facilities and ventilation could be better.The air con must be installed in every room, it might work 10 years ago, when Puncak area is still cold, not for now.Having to rely on portable air-con just doesn't work.

Mini golf n swim pool

Access to Puncak unpredictable

Every thing wonderful except bathroom small and some time need to clean.Bathroom ? door not close style.Price very high even it's just 4 star hotel ?

Every thing wonderful except bathroom small and some time need to clean.Bathroom ? door not close style.Price very high even it's just 4 star hotel ?

Relaxing and homey.. nice ambience, good views from the rooms and children friendly. Although there was a little problem with our rooms, the staff managed to solve the problem fairly.

Swimming pool, golf, horse

We like everything

the room & breakfast all good. me and my husband stay for 1 night and we're satisfied. the room is clean and cozy, there's AC if the weather was hot. there's also bath tub for shower and the interior was pretty unique and artistic. the breakfast was delicious and the place is spacious. it's suitable for family, children or couple

there's no netflix. just youtube and tv channel. actually we were so confused when we booked, so we went there and turns out there's not only room,but also villas. but there's no option for the villas on booking.com if we travel with family group. fortunately we came for 2, so we booked the room via apps on the spot. could have been better if there's also villa in the option.

My husband and I went to Puncak to celebrate our anniversary. The hotel’s food was amazing; mini golf was fun and so affordable; the view was breathtaking; and the service was great. At the end, the hotel’s chef made a special cake for our anniversary. We felt so special and welcome to be here. We had a great stay and would come back in the future.

There was no air conditioner and we had to ask for another portable fan to help easen the heat. But it got better at night.

Beautiful, well kept property, comfortable and clean.

The restaurant service was very slow.

The location, and the decor of the lobby and breakfast place.

The breakfast, no free facilities (only swimming pool); horse riding is expensive. The room has been renovated, but the toilet equipments were not replaced, and the walls are pretty thin, you can hear the ppl outside pretty clearly. And the soap/shampoo provided were pretty bad.