Lao Orchid Hotel

Location & staff

The stairs

Floor can be slippery with socks on

Boutique hotel, attractive decor and very good breakfast buffet. Convenient location

Great Breakfast with exceptional staff. Location excellent nerar the Mekong, markets and old part of town.

No hot water initially but quickly fixed. No staff to man bar in evening.

My husband booked this hotel for my birthday at the end of our tour through Laos. We had a suite with a separate living area, huge bedroom, great bathroom (best shower we had in Laos) and a beautiful view. Very close to markets, restaurants and a sensational rooftop bar.

The hotel is beautiful and the room is so comfortable.

The hotel is in the middle of the night market so it was hard to sleep due to the loud music and noise.

Clean hotel and friendly and helpful staff. Very central to all the eating place. Breakfast was simple yet good.

Hotel really nice. Staff very helpful. Breakfast lovely.Location is good.

This is a very nice hotel in a nice location. Great walking access to the river, boulevard, and the city center. Vientiane is a very pleasant, laid-back city, and the hotel very pleasant within that. Definitely recommended!

It can be a bit noisy, because of its central location, but that is to be expected. And it got very quiet after about 11pm, so not a big deal.

The room was spacious.

On the first night we did not have any wifi in our room. This was rectified the following day but caused us significant stress as there was an important need for internet access. We especially booked a room with a balcony which we received but when we went out on the balcony there were two air conditioners pumping out hot air which made it completely unusable.

The property is in a good location because it is close to the night market, lots of restaurants and is about 10 minutes away from the airport. - The rooms where clean. - The bed was firm but comfortable on my back. - The internet worked well- Staff was pleasant. - Breakfast was good fruits, sausage, rice porridge, coffee, juice, and other items to select from. - Refrigerator, water kettle and free coffee, water (2 bottles) and soft drinks (2 cans ) was available. - Ice cream shop was located right downstairs. - Coffee shop less than 100 steps away from the front of the building. - Go for a walk along the Mekong River within walking distance. So overall a lot of pros!

My cons - Room 207 had a very bad smell that came from the bathroom. It got worse after a couple of hours and when I first complained the immediate fix was to spray my room with air freshener. Which of course did not work. For future reference, ideally you should have your guest move right away especially when the smell was very strong. - When I requested to move my room I was told to pack all my things first come down and get the other key. So I packed all my things came downstairs with my luggage and given another key for the same floor. Ideally for future reference help your guest by giving them another room to move to in advance so they know where to go. This way they don’t have to move suitcases all over the place. - You might want to mention that for the airport shuttle it is not free but $10 each way on your hotel profile this will help your guest prepare in advance. Currently your profile does not state that their is a charge.

Location

Hard bed, poor pillows, shower head had great pressure but was positioned so it sprayed everywhere unless hand held.

Lovely breakfast with good choice. Location very central and close to the Mekong river where you could see a fabulous sunset

The staff were very friendly, very good. The room is very clean and comfortable good view from the balcony. A surprisingly good little gym, too.

Everything about the hotel was good..

Great location. A short walk to the main sights. Night market on the doorstep.

Highly recommend Lao Orchid hotel. Excellent value for money. We wanted a hotel with a bit of character, rather than a modern chain hotel and we got exactly that. The room was spacious and the bed really comfortable. Breakfast really exceeded our expectations with a wide choice. Location is great, just meters from the night market and restaurants. The staff were also really friendly and helpful.

The staff was wonderful, the location excellent, the room spacious and clean.

A bit more variety for breakfast would have made an already great hotel even better.

The staff at the Lao Orchid Hotel is amazing! They are friendly and helpful. When my wife was ill they made an off-menu food item to help her feel better. They went above and beyond every time we had a request. The breakfast was incredible and the hotel was comfortable. Very close to the night market and restaurants. We will be back again!

Overall, it was a great one night stay. Vientiane is not a big city, so it’s convenient to get to and from either the airport or the train station. Pick up was convenient and property were very responsive in confirming through the private message function of Booking. Hotel room was very clean and comfortable and the staff were friendly and helpful. The hotel location is good, near to the night market and there are plenty of restaurants and coffee shops right outside. Hotel was quiet at night and the breakfast buffet was decent.

Although the room was very good, there were big gaps under both the balcony door and main door, which meant that mosquitoes could get in. Woken up twice to deal with mosquitoes that were biting. Simple sealing of the doors would solve the problem or at least some in room prevention. Hotels USD exchange rate also seemed a a bit high.

the location in the old citythe terrass in front of the temple for breakfastpersonnel friendlythe quality of bed

the personnel should progress in englishand we must pay in cash for every service