Landmark Mekong Riverside Hotel

walkway outside room is not well lit. Corridor is very warm. No "do not disturn" sign to hang outside the door as once you remove the magnetic card, all power is cut off, including the led of DND. Very bad internet connection

It's a very clean hotel

Crazy prices a bottle of water 120000 kip way overpriced , the room service meal also very expensive for what it was.

The facilities are good but the service is horrible

Service. Staff lacks customer service. Rooms are not cleaned or serviced daily and when you request it to be cleaned, they lie and say they already cleaned it when clearly not. When they actually clean the room, they forget to refill ammenities. You have to request for this multiple times before they come

Spacious. Food was good

Did not allow earlier check in.

Huge hotel, very comfortable, wonderful location on the Mekong but a bit out of town. Pictures of Barack Obama, Jill Biden and Chinese ministers so this is the hotel used when dignatories visit Laos. Very nice breakfast, vast pool, lots of staff but very few other guests

The hotel is beautiful and the staff were amazing. The only down side is how it is rather far from center and you have to get a cab to go places. The staff was very helpful in getting cabs for you but it would have been nice to walk around ourselves. Savang is also an amazing bartender and staff in the hotel’s bar restaurant lounge. My husband and I loved talking with him. Also, the Chinese restaurant is delicious and the Lao massages are to die for. we miss that the most and will definitely be back!

Our balcony door had a broken latch and didn’t close all the way. We didn’t see there was a gap in the door until the next morning. That meant mosquitoes had gotten in our room and we were covered in mosquito bites. We fixed the problem the following day but that first night was rough!

Nice hotel at a nice location with perfect view of Mekong River. Large rooms, nice and large garden with an open swimming pool..

Breakfast variety is good but mostly Chinese and Asian style.. Continental type is a bit poor..

Clean and comfortable. The shuttle to centre.

The WiFi was non existent. Had to use my data all the time. The swimming pool was closed for the 5 days.

Spacious room, cleaniness, location

Staff respond too slow

Location, cleanliness and amenities. The room was fantastic

Nothing very specific but the food section has some rooms for improvement.

receptionist cannot speak English, only leader can do, so it's not good for foreign clients in communication.

the leader/ manager of FO who can support us to exchange with local people

Good quality hotel, friendly staff, good location, buffet breakfast was great.

The hotel is in good location and quiet environment, close to the Mekong river with good air, several trees with garden and swimming pool. Chinese restaurant and some facilities.

The staff are noisy at the important locations such as gym. The roads are not good, should be more beautiful with granite lining. During the road repair, there are no roods to the hotel lobby, the one must climb up the mountain to reach to the hotel lobby The roads have no signed for the driver. Need to ask the watchman for the way.

Good location. Breakfast is not bad, Chinese restaurant is OK. Big rooms.

The staffs chat nosily in some areas (Gym room).The in-out access are not convenient. The roads inside the hotel compound were under repair. The leeway are not good. No signs were erected for the drivers.

Very friendly staff, kids love the outdoor pool.

Balcony is not child friendly, easy for the kids to climb over. We had to make sure we kept a close eye on them while outside on the balcony.

Great location, clean roomy space

Could not adjust the thermostat

It felt quite luxurious. We only stayed 1 night but it was very comfortable. We didn’t have time to use the pool but it looked lovely and the ground and gardens were beautiful. Breakfast was great with lots of variety.

The location is not great. You need to get transport to go and see anything of interest.

Staff are very nice, they come right a way when I have problems. They’re honest as I forget my stuff in our room they came and told us. Service is upscale classy. Drinks and foods are great. Hotel gardens are wonderful.

Mosquito at the pool area. Need beach towel for the pool area.Cats out in the outdoor dining. I’m afraid of Cats. I wold like to be able to eat outdoor to enjoy your beautiful facility.

room size, comfortable bed, nice view.

swimming pool closed, basic breakfast, old looking

it had a view of the Mekong riverlarge room

dirty carpets in the corridorlack of maintenance throughout the hotelunfriendly stafftoo much security presence felt uncomfortable lack of care and attention, no one recognized my birthday restaurants closed