Prestige Residences at Golden Valley by Grand United Hospitality

The hotel doesn't welcome guests visitors.I was asked to pay --- kyats/hr for my visitors if they exceed visitation time which only allow for 1 hour. Worst service I've ever experienced.The apartment was dusty and no utensils as the website mentioned.

Love the location, especially the suite rooms. Would love to return. Breakfast was good although you have to take good care of the food which could go stale and start food poisoning.

Nothing really.

Plenty of choice. Menus changed daily

Food was a bit cold at times

The rooms were kind of comfortable

There were cockroaches everywhere. I tried several times sending complaints via the booking app but no one bothered to respond conveniently so. I had food that I left on the counter for 5 minutes and when I got back there was a cockroach in it. The breakfast was mediocre and most of it was cold. We tried to check out early but they refused to refund us our money so we were obligated to stay in a cockroach ingested place. Disgrace to booking.com for having this kind of establishment on their books and further to that not even bother to respond to complaints. I won't be using booking.com again.

The staff and location was great.

The place is not well-kept and the cockroaches were abundant and comfortable.

Breakfast / The Pool / The Staff

Bugs on the room

All staff were nice and friendly. Location was good. Gym was small but sufficient for my needs.

Cockroaches - unfortunately, the hotel is infested with them. Upon my request, cleaners tried to get rid of them but to no avail. I think it's a matter of the whole place being properly treated and maintained.

Really nice pool and restaurant was good.

Noisy visitors drinking all night. Only staying one night.

+ cleen + staff

- price-quality ratio- no windows, view at the wall - old rooms need renovation

Breakfast was good, had a spacious room and also the bistro in front was pretty cool.

Lots of mosquitoes in the neighbors and the insulation was not good, it was quite noisy in the night when other rooms are having some parties.

Very good choice of breakfast (buffet) options. The pool on the roof top is also very nice and the location of the hotel is quite central for most places around Yangon.

The gym/pool closes at 9.30 pm. For my taste, it could be open a bit longer, but that's just a personal preference.

Great staff, very polite and caring. Nice restaurants and coffee places not far from the hotel.

I liked the location of the hotel in Golden Valley

The staff didn't seem to care and there was already an argument going on between guests and front desk staff when we arrived. They gave me a key card, then took it back and told me thean showing us to the room had our key, however when we got there the room number had changed and nobody had a key card. He went downstairs to get us one and when we went in the room there were no towels or toilet paper in the bathroom, just the empty cardboard tube. I called the front desk to tell them then heard them try to call us back in the room they were going to put us in to start with, so I couldn't answer their call. We had to ask the housekeeping staff for the missing items. The room was basic but adequate, thw bed sheets were old and had stains on them which wasn't great. The worst though came in the morning when I woke up covered in bed bug bites. Thankfully we were only staying one night and told the stafd at check out. They seemed uninterested in what I had to tell them.

It stayed for 15 nights and very pleased that i chose this hotel. ? location, spacious rooms, swimming pool, and helpful staff

Great breakfast selection, nice large pool, super friendly staff, large room, everything!

Bread selection for breakfast was not so great, but we were mostly the only western guests.

Location is close to The Shawedagon pagoda, just 5 minute by car.

Extra bed is so poor, not feel comfortable.

Best on Town with Forest and Shwedagon as main view , Breakfast excellent as always

Is a bit tricky to get normal rates taxis there as many Taxis overcharge due to the side road location and taking advantage

everything especially the amazing breakfast & poolside food. even the weird window from the bath to the bedrooms although covered with an opening curtain?

the fact the Mastercard didn’t work could have been disastrous and the lady dealing with it didn’t grasp English too well

Breakfast was so lovely. They serve Myanmar food and some primary western menu as a buffet. The restaurant was so clean. And we should have added another person to the room- 3 persons in a room and they prepared an extra bed and a chair smoothly. The staffs are so cooperative. And the additional cost was not too much, very reasonable. The reception workers are so bright that they respond to our message very quickly and effectively, in both online messaging/in- person communicating.

The hotel permit dollars or Myanmar kyats payment. We had only Myanmar Kyatts and they accepted the Kyatt payment online. At that time the hotel`s exchange rate was not the same as the present market rate. These days the 1 dollar = around MMK 2100, but they demanded MMK 2600. I found some booking.com pages did not show the hotel exchange policy and showed the estimate applying the market rate. At that time the price will be quite a big difference. If the hotel demands a higher rate, booking.com should indicate the rate before making a final booking. Or if the hotel follows the real market exchange rate, the estimate will be more accurate on the booking.com web page. I found that some hotels in Yangon demand 1 dollar MMK 3000. It was too much. But I found that some reasonable hotels give a reasonable rate, around MMK 2,100-.

There is no balcony as described. Not clean enough and the noisy sounds from at day