InterContinental Marine Drive Mumbai By IHG

The hotel is a little too pretentious for my taste I went to the rooftop poll bar. I wasn?t allowed to have a drink because I was wearing sandals( not flip flops)

Room readiness was not good. Multiple things didn't work like TV, hot water availability etc

Location, Dome Restaurant on terrace.

Old school amenities

Excellent location. Right next to marine drive and very close to Churchgate station. Very courteous and helpful staff.

The scenario is perfect. The area around the building was peaceful.

The way of treating guest was totally unacceptable. Thats not a actual 5 star hotel. The worst hotel i have even been to. Their way of treating guest was not good. The rudeness was unacceptable.. i will not suggest this hotel to stay .Its not 5 star hotel its a single star hotel.

The location, the amenities and the attentive staff except for in the breakfast Restaurant. Festively decorated for the holidays

The staff in the breakfast resturant are either very untrained, don’t understand English or just don’t care about meeting expectations. Which is sad because of them the whole staff has to get a low rating to get managements attention. If we had not paid for the breakfast and had it included in our stay, we would not have been eating at that restaurant at all. Every day, and this was our 3rd stay, we asked for a pot of tea with 2 cups and we got either one cup of tea or one cup of coffee most of the time after we were done with all of our breakfast. And often it was like warm. The last 2 days we walked away without getting out tea and made a cup in our room. And the waitress watched us walk out both times and did not even realize that she has forgotten our tea. Perhaps writing down the orders and a quality check after would be helpful when you have young staff. Otherwise the food was delicious

Amazing hotel. Such a great location. Restaurants are amazing. Breakfast everyday was so nice and the hotel staff was top tier. We loved the pool and dome bar. Views were stunning.

Nothing not to like.

Easy location

Its not a 5 stsr hotel. More like 3 star motel. Needs serious remodeling.

The best thing about the place is the incredible staff Fahad and the rest of the people behind the front desk are always happy to see me always calling me by my first name it’s like coming home and they make sure that everything I could possibly want is taken care of in advance

Breakfast and location both were good

We (3 persons of my family) booked a tripple occupancy room. In the room there was only one large which is fit for 2 persons. It would could be better if there was another small bed.

Good room, decent value. Breakfast was very nice with some good options

Bar was a bit on the expensive side

Location is excellent. The sea view room had a stunning view, which I very much enjoyed. The bathroom is big and comfortable. Tea and coffee is provided in the room. The staff got me an ice pack for my swollen ankle. The restaurant was good and again had a lovely view. Staff is attentive and well trained.

Did not stay long enough to find out any shortcomings because i was there for only one night.

It is the staff that make it from the guys that meet you at the very front to Sarita, Fahad and Chinmay… They were all excellent at helping me get the perfect room and having the perfect experience

I had a truly wonderful stay at this hotel — everything was beyond excellent. I traveled for medical treatment and had specific concerns regarding dust allergies and dietary restrictions. From the moment I checked in, the staff showed exceptional care and attentiveness. Special thanks to Mr. Srijeeth and Mr. Ali for making the check-in process smooth and outstanding.The team went above and beyond to accommodate my needs, ensuring my room was perfectly clean and comfortable. They even took the time to suggest safe dining options that matched my food allergies, which meant a lot to me.The atmosphere throughout the hotel was calm, welcoming, and full of warmth. My room had a beautiful view that made my recovery feel more peaceful. I’m truly grateful for their kindness — it made a big difference in my stay. Highly recommended!

Dine in food delivery timing.

Location is great, room is good, view is amazing

Missed our dinner date because we were prevented from freshening up as the water that ran through the bathtub was brown. Reception asked us to keep the water running and even after 2 hours the water was still yellow and brown. Plumbers came and tried to fix the issue to no avail.

Good location and as expected as a 5 star hotel.

We were made to wait for our room despite it being after 1500hrs.The pool was closed on the second day without notice. I was told due to a local water issue but then told by another staff member that it was due to cleaning. My kids were very disappointed.Breakfast buffet is decent but limited.The room that I booked was one of the top suites, however there was maintenance issues. Plug switches in the room were not working and there was no hot water until I had to call maintenance. That should not happen in a hotel of this standard.

Super location for Wankhede stadium. Lovely/helpful staff. Nice pool area. Clean

Bed was very hard. Dreadful view.Room service was OK.

Very Friendly Reception & Service. Rooms were smaller than I had remembered, although we were given a free upgrade. Unfortunately the roof top area was closed for guests for a private functions, both days.

would definitely not stay again

rooftop bar extremely loud dreadful musiconly four loungers around pool and view horrible

We booked the lead in category of room which was disappointing. It looked worn and appeared dirty because of that. Room was dark and depressing with a view of a grubby block of flats opposite. The hotel front office staff were very helpful and we paid for an upgrade. The difference in room was remarkable.