HOTEL BKC CROWN - NEAR TRADE CENTRE

An okay place to stay for Visa appointments.

During the stay there was no water due to an ongoing issue. The Staff could have been more co-operative. I booked the place for 2 nights but had to leave within a day due to the water issue. the washrooms were not cleaned as well. Wasted a good amount

The room he sold to some other person when reach hotel not find my booking he send me in same building other motel building was very bad 10floor bldg only 1lift working stairs case are very dirty with spits on all walls

Yes No toilet papers no tissues no tea or coffee maker bedsheets look like used no sleeper in washroom no fan in washroom shower dispenser is rusty no fridge facilities in room no water bottle have ask on counter for water

Location near US embassy dropbox office. Very very convenient.

Location was very bad. It was not clean. Room was decent for one day. I wont recommend for family.

Location was very bad. It was not clean. Room was decent for one day. I wont recommend for family.

Very filthy surroundings with strange people in the entrance .did not look safe .glasses were stinking .paid amt but left to another hotel .loss for us .did not get any refund .booked the hotel without checking reviews

location on Map . near ness to VISA consulate

Filthy location of property . All filth all around the entry of the property . Our room was bigger though. But the AC was full on venting Cigarette smoke as the Toilet ventilator was commonly connected . So Smoking smell was poring in our room. BAD experience .

Location is very bad Room services is very poor no T V connection T v connected after 2 hrs of check in on numurous reminders

Location , Big size room given

Cleanliness, Ventilation was poor .

Location

Cleanness, outside is filthy, noisy due to construction next to the property during night time hours.

The location is a very shabby locality, makes you feel like in the slums. Would never recommend any of the BKC properties. Each floor of the building is a separate Hotel Name.

Very bad locality & not clean. Plus the staff behavior was bad.

The room was clean and spacious for 2 persons. Good lighting and working A.C made the stay comfortable. Some basic conviniences like Toiletteries and mosquito repellent were provided in the room.

There was no coffee/tea kettle or setup. I had to leave early in the morning (which probably is the case with 90% other customers given the location near US consulate) and had to step out without anything. This was bad.

If you are from Europe, don't trust the *** rating at all. Apart from offering single room, the standard is more like a worn out hostel which has had its best days long ago! Paying 3.000 or even more is a waste of money IMO!Please note: I stayed in Nov 2023 - in front of the hotel is a big construction work for the Metro, which won't be finished for the next couple of years. This is causing dusty and stinky air, dirt and dust, etc. and the necessity to drive/walk around the construcion site - consider this before booking.Recently a lot of fake ratings have been entered, thats why the ratio appears way better than it is in reality (check the obvious 10 ratings...)Positive:+ in comparism to other places nearby in the same price region, it is kind of clean. Duvet cover and blankets are ok, towels clean and the room in general also (well apart of it being worn out optically).+ The mattress was not too slouchy and was neither too hard nor too soft.+ Shower was running ok+ AC, is working good, without any problems

Where to start...So basically in Mumbai there either are 4* Star hotels starting at rates of 13.000 to 15.000 rupies per night OR very low budget hotels. These are rooms in worn houses with a front desk and hardly any service you are used from hotels in Europe or the US.- Front desk: they can hardly speak english, you have to pay upfront, they will only accept cash! (although booking.com says differently)- Building: its basically a 10 story house in an unpleasent setting. Each each floor, at least the upper ones, represent a different hotel. BKC crown is floor 9. Inf front of the hotel a lot of motorbikes, tuktuks and people are gathering..- Elevators: altough both are operating properly most of the time you have to wait ages, because they are mainly occupied by the staff running up and down all the time for no (obvious) reason.- Rooms: very basic ans worn. You have a bed, two small bedside-tables, a small cupboard and a filling and 1x million switches. putting in some maintenance and passion, it would be quite ok. And there is no window (maybe in some rooms)- Bathroom: like a vintage changing room for footballers in 1970, Worn, not properly cared of. Shower has no cabin and only spills water in one temperature, Everything seems unkempt and neglected. Toilet is ok. Please note, by standard ther eis no toiletpaper in the room. A small roll is handed over whilst check in, the same applies to soap and shower gel. It is stinky, probably caused by drainage or ventilation.- Loudness: the room is not really noise insulated. On the floor there is always action and noises, either because of returing guests OR becasue of the hotelstaff gathering in one room, shouting around or hearing loud music/TV. If I didn't have my noise cancelling earphones and ability to sleep good anyways, I would have been awake all night!- Generally hospitality and considertion ain't their passion.

Staff were good

Auto rickshaw drivers they are very rude and misbehave with guests. It’s little unsafe outside of hotel.

Excellent location as per visa and nearness to BKC business centreGood rooms and food

Good Place to stay near visa consultate .Good FOOD.

Only the location is good.

Front desk staff was very rude and non-cooperative. He has not provided the hotel bill yet.

worst stay I ever had

it was worst stay I had ever had, and No facilities as promised or listed in the booking.com , when asked for toiletries they gave two soap , and asked for kettle/coffeemaker gave one kettle with out even closing lid and non working one .Staff was making fun when asking for these failities . and as final they didnt even give GST invoice for the stay .Booking dot coem should verify the property details before listing and you have the responsibility of getting invoice atlease .

The room was in a great location to the US consulate. Food is good also.

Cockroaches in the room.

Good value for money

Outside property it’s shabby , there is Mumbai metro construction shed nearby so it’s always dusty, if you have stayed on holiday inn, ibis then I would suggest lower expectation , every floor there is hotel with similar prefix

Nothing.. the hotel is not suitable for any Business traveller .. its too much pricy on Booking .comOffline the price is 2500 INR. And that too also high w.r.t quality.

Everything... its not even a one star hotel ..

Never again .

The room was not clean . Bathroom was terrible and dirty . Outside the hotel is it very dirty .