SK Lords Inn Ahmedabad

Warm and friendly reception staff, comfortable and spacious room Breakfast buffet spread is an ecelectic mixture, often springing up surprises like Maggi and Pasta.

Despite the excellent breakfast, it was observed that all items were not placed on time. Basic items such as milk for cerals were not readily available, which was a let down

the staff was good.....and the room were clean and comfortable.

the food was not good, need to improve taste wise and my colleague room window was having problem it was not getting located. however the staff changed the room but other room was not that comfortable.

Kept calling me since early morning even though I reached hotel at 3 am and check out was at 2pm. They called multiple times to disturb my sleep

Location. Staff extremely helpful

Reception area. Too small

Sure! Here's a revised version with improved clarity and flow:There was nothing to like about this hotel. It is falsely advertised as a 3-star hotel when, in reality, it wouldn’t even qualify as a 1-star. The entire place is outdated, shabby, and dirty.The staff are unaccommodating, incompetent, and unprofessional. Even the reception staff are unable to assist, regardless of whether you speak their native language. They do not speak English, and even when you request to speak with someone who can help, no assistance is provided.

Subject: Urgent Complaint – Request for CompensationI am writing to formally express my extreme dissatisfaction with my recent stay at your hotel. The experience was deeply disappointing, and I feel compelled to outline the numerous issues we encountered. Given the circumstances, I expect appropriate compensation and a response regarding the next steps.Key Issues Faced:Driver Accommodation: Upon arrival, we were disappointed to find that the hotel did not provide driver accommodations, which is a standard practice in most hotels across India. We had to pay extra elsewhere for his stay.Room Mismatch: We booked a room for three persons, expecting three single beds as shown on Booking.com. However, the hotel did not honor this arrangement, claiming it was not possible, despite the misleading photos.Uncomfortable Rollout Bed: Instead of a proper third bed, we were given a terrible spring rollout bed, which caused my sister severe back pain. After complaining, the bed was replaced, but with a stained duvet, which was equally unacceptable.Dirty Linens: The bedsheets on the double bed were stained, which was highly unhygienic and unpleasant.Faulty Facilities: One of the room’s showers had no hot water. When I attempted to call the reception, the telephone handset disconnected from its wire, making communication even more frustrating.Unprofessional Maintenance Staff: When the maintenance staff arrived to fix the hot water, they entered our bathroom without removing their shoes/sandals. After fixing the issue, they left the entire bathroom and entrance area flooded with water, along with dirty footprints, and did not bother to clean up or even check the mess left behind. Additionally, the hot water could only be accessed by manually turning a high-up valve on the wall—an extremely inconvenient and impractical setup.Lack of Basic Assistance: After the flooding, I immediately called for extra towels, but staff failed to understand the request.

All staff were friendly and Priya on the counter and Jetubhai were very helpful.

Bathroom toiletries could have been better.

Treatment by the 2 managers was absolutely appalling, rude and had no care of my disabled husband.

The reception staff was extremely rude and did not HONOUR the full booking of 6 days. The told us as senior citizens in a foreign country to get out of the hotel. They were getting more money (concert of Coldplay)

good location

cleaning is major issue and the reception is just okay okay they didn't provided us full information about your meal and all , room doesn't have any amenities like no sleeper no dental kit no comb no oil which is basic

The cupboard were not opening the safe wasn't working no hand towel in the bathroom water linking in the bathroom all the time when in the bathroom ?

Bad communication

Bad communication had emailed them in reference to payment . Email received they cancelled my booking.

I was allowed an early check-in. Rooms are very decent and quiet. Nice location.

Staff seemed untrained. The phone in my room didn't work properly, but staff at reception insisted it was okay. The toilet faucet pipe was completely broken. Took them a while to fix it. I didn't like the food-- chaat masala in everything, including in the Russian salad.

The stay was in a prime spot. Everything was in a radius of 2-3kms. I always found autos, metro was in a walking distance. Great shops and options around. The room was fairly clean, room service was timely and most importantly they let me stay without pushing to check out. I got a comfortable hour and a half to check out . The process was peaceful unlike many hotels who start calling and chasing you to leave the room.

Room was quiet good.

Knock the doors are not good. Food has to be pay in reception area not at the same time while receive .

Located near shopping and nice restaurants. Easy access to public transport.

Cleanliness is an issue. Corridors and lifts not cleaned/vacuumed regularly.

The stay was okay. Buffet breakfast wasn’t worth the price. Rooms were small but clean. As compared to our previous stay in Lords this wasn’t upto the mark. We missed that warmth and hospitality here

The hotel was very nice and clean hot water available instantly.Breakfast was really nice .The surrounding area for shops near by.

Nothing apart from TV not working

Hospitable staff... Extended help to keep our luggage for additional hours. Decent room facilities. Well kept, clean, toilet.A decent number of light options in case one person wants to work and other wants to sleep. Also has a good study table. The room being on the 6th floor had decent daylight.

The room was a bit small in size. The shower didn't work but the hand shower had compensated. Small small things like .. no space to keep your personal toiletries in the bathing area- It would partly improve their facility.

Food n location

Service

location and interior

fan was making noise at full speed bathroom control is bad in suite

the shower gels were stinking i also got skin infection after staying at your place, linens were smelling