OYO Home 90430 Mountain Resthouse

Cons -

• Unfortunately, the hotel tried to cheat me. I paid at check-in with xash, because despite the fact that I paid with a credit card, there was no trace of the payment in my bank, and the hotel did not receive this payment either. The receptionist refused to give me a payment confirmation. They did not even want to send information through booking.com that I paid in cash. After returning from Mount Kinabalu, I went to collect my luggage, which I left at the hotel for storage. At that time, the money from my credit card had already been transferred to the hotel. I asked for a refund, but the receptionist refused, saying that they had received the payment, but it was not their money. I started recording the conversation and said that I would report it to Visa Chargebqck and attach the video. Dipiero then gave me the money back, shouting that she was doing it out of her own pocket... The conditions in the hotel were very bad. The room was cold, the bathroom very dirty.