Click Sunburry Hotel Katra

The property was nearby to the bus station and Amit - Hotel manager was extremely helpful in the check-in process and guiding on other things.

Location was very good right on the main road near to the market. The staff was very helpful -Amit specially was always a call away and ready to help. He also helped us arrange a vehicle to travel next day to Amritsar. Rooms were very spacious and worth the price. Highly recommend the hotel.Thank you for a such good Hospitality and amazing stay

Only con was hot water was not available consistently in the taps which can be improved.

Cleanliness, staff, room

Hotel doesn't have separate geyser for each room. So in morning hot water is hard to get.

Amit Ji was very supportive. Hotel was clean and very near to main market and Vaishno Devi Entry Point. Food was very delicious. Staff and Services are very prompt and friendly. Overall the property is a must stay if you are visiting Vaishno Devi.

Nothing, everything was great and had a good stay.

Very poor service and very bad experience for particular these hotel

There nothing to like for these hotel. Food is very bad they serve cold food all the time. I had breakfast and dinner both r cold not value for money.. even on check in time they send some unknown person to the room he just keep my bags and went out he did not even know that how to treat people.. very bad experience.Don't suggest these hotel to anyone.. it's Request. Even wi fi service is also very bad... If I want to give him grade i would give 10 out of -10 *( not value for money i have spent 9000/- for these kind of hotel)* Even in bathroom water dose not pass. Water logged at one palace only...

Property is near by to main market

First day there was hot water issue next day it was good

Thanks to Chef Jeevan & assistant Jeet, the hotel provided a good breakfast.

The property is new, all the things are new. Sitauated near to Banga Ganga point. Food at restaurant is good.

We booked two rooms and faced the same issues in both the rooms as below:1. Water blockage problem in both the bathrooms.2. TV remotes were not available and it was neither arranged by the staff on multiple calls.3. They don’t clean the room on daily basis.4. They didn’t even change the dustbin on daily basis.5. Room service is very slow.

We have not opted for the Breakfast. The hotel is centrally located and easy to reach Rly station of to Banganga- starting point for Yatra. Plenty of shops around the hotel to buy Prasad and other items. All have by and large same rates

The stay was for very short period so we did not observe any thing which we didn't like. Not used restaurant so cannot comment on the quality and quantity of food.

Room was ok

Staff is not helpful. Not ready to give room. No water provided after multiple reminders.

Clean hotel!! near to parchi counter 1 and 2, everything was accessible and near. Staff was very energetic, content and ready to help without any fuss. It was very positive vibe.

Best choice and kind staff

Neat and clean and hygienic

We always stay here

Hotel is very clean

Staff did not help in shifting goods

Superb

In room wifi does not work

Exceptional service and support from Mr Vijay and staff.Very Humble and supportive.

Overall everything including food was good

awesome rooms and services

Hotel location is too good

Awesome and cleanness