Hotel de L'eau -Anping

Clean

False advertisement. It advertise as a 5 star hotel but actually not star rated. It is a new hotel, everything are decent for good 3 star include price. I just don't like misleading and feel cheated.

The hotel rooms are very spacious and well equipped. The bathroom was surprisingly very big and modern. There is everything you need. Staff is very helpful.

You can see the TV search history of previous people there. Check in is so late but they can take your luggage. The idea of not having key cards and only pin codes for rooms is good but to use is difficult because you need to note it down or not loose your mail... Location is not so good if you aren't with a vehicle.

Best 3-star hotel I've ever seen, spacious rooms, wooden floors, marble countertops, mini fridge, robes & slippers, and a fantastic lobby and decent breakfast with a good value all around. Live music performances too. Finally I'm so thankful the staff found my earbuds after I checked out and mailed them to my home in Taipei!! I was expecting to pay the postage on delivery and was surprised to find it was handled. So, so kind of them ??

There was a mosquito in my room upon arrival, and it ate me alive during a nap. Preventable but unfortunate. I still have welts on my legs a week later

Offers parking.

Location is not great. Rooms are not soundproof and are not properly cleaned. Staff doesn’t speak English and doesn’t know how to use translation apps.

The hotel was quite conveniently located, and it was easy to park in front of the hotel. The offer was also reasonably priced for the size of the room. It was nice that there was piano and cello performance on Saturday.

This is the third time time we are staying in this hotel and we were quite disappointed. We stayed for three nights. The staffs from the first and second days had basic / poor service. Before we checked in, I received several messages from the hotel inviting me to automatically check in, which I ignored because I had no time. After I arrived, the first thing the reception asked was if I received their message; I found that strange for a welcome message and also I do not see why I cannot just do the old-fashioned check in. During breakfast for the first morning, we arrived around 30 min earlier (breakfast starts at 7AM). The waitress pretty much just ignored us, did not even say Good Morning and did not even offer us to sit down first. We were invisible. Then during the first two days of the breakfast, the two waitresses chatted to each other rather than seeing what service needs to be provided. One of the reasons we selected this hotel was because breakfast is good. However, even that was disappointing this time. The rice was too dry and feels like it was leftover rice from previous night. The fish was super over fried (and very few actual meat). We stayed for three days and everyday they served the same appetizer, same bread, and same soup. It was obvious that the hotel used very little efforts to enhance their customer experience. The hotel also provided, no slippers, no cotton buds, no shower cap, and the room service did not do any organizing of the bathroom other than to replace the towels.

Very nice hotel with great amenities.

Our stay included breakfast.To be frank, not a good experience.It was not a buffet style and it had a limited set of foods and not clear definition.I highly recommend buffet style, and or include vegetarian options.

Nice hotel,really comfortable bed,good shower.I liked the breakfast and also that breakfast was from menu.Good place,good restaurants and bars in walking distance

All was good

Breakfast was great, staff really helpful

The room is a bit dusty

Clean, comfortable, had parking, good breakfast selections

Location not close to tourist attractions

Nice as always.

I went to have breakfast around 7am on that day and it took 20~25 minutes to serve a whole set.Normally it only took a few minutes after ordered via staff. This time understood that the order is made via phone.

Breakfast adequate for non Asian, good for Asian, great location, wonderful staff.

Great location, clean room, easy check-in process online, would definitely stay again!

wish had new soap bar in the bathroom.

breakfast had really thoughtful presentation, nicely plated, taste pretty decent which didn't help with my fasting, overall decoration is nice and clean, lobby is spacious, staff was generally friendly

i could have appreciated little more lighting in bathroom , and i didn't check for bathtub upon booking

We liked the high CP value, great breakfast, spacious and clean room, location and easy parking. Most importantly, hotel staff were courteous and helpful. We were very happy with our 3-night stay.

The hotel is well located, the rooms are beautiful and clean. Staff was really friendly and helpful.

The staff was extremely nice and helpful. I surprised my friend for her birthday, and they assisted me in finding a balloon store and preparing the room for the celebration. We had many questions, and they answered all of them with great patience. They also recommended places to visit and helped us book our ferry and flight tickets.The room was big and clean.

The lights are a bit dark, so it was a bit hard to put make up and to get read.

Very friendly staff. Room was clean, comfortable bed.

For us the room was a bit smaller as expected. Especially the bathroom is not offering much space.

Very nice accomodation ! We were given an upgrade which resulted in the biggest hotelroom ever with two giant beds, two bathrooms ! Thank you staff ! The beds were very comfortable, the bathrooms too and everything was very clean ! The hotel is a bit away from the town center but you can easily get an uber or taxi. The staff was more than helpfull, we parked our car on the goverment parking next to the hotel where we got two tickets. Staff ran from the reception, when they saw us, to take care of them for us. The price of the room was really cheap. Breakfast was even included and very good as well, you can choose between four good options. Thanks !

Nothing !

Breakfast and silence in the room

location.the lack of drinks outside breakfast.don't promote the good restaurants and massages nearby.

Hotel in fantastic location, room and hotel very clean and breakfast was Amazing. Will be visiting again soon and recommend hotel to all.Thank you to the staff :-)