Hotel Rajpur Heights

Location of the property was excellent but the interior of the hotel was not up to the mark.We upgraded our room to the top most floor. Those rooms were still ok … but initially the room offered to me was in a pathetic stateI suggest every one to if you are staying there then please ask for the rooms on the top floor of the hotel . Which is still fine… but don’t ever take the rooms in the basement.I paid for 3 nights and also paid extra to upgrade for one night … but stayed only one night..

View and location .

Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service in where we had dinner. Food was good and great value for money and service was attentive and efficient. Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future

The view...though hardly worth the trouble of everything else this hotel puts you through. Avoid at all costs.

The property felt unsafe, with intoxicated staff, their friends loitering around, and guests screaming through the hallways all night. It is very poorly managed, with unprofessional staff and facilities that looked nothing like the pictures online. Cleanliness was abysmal: stained bed linen marked with oil, blood, food, and mud; hair in the food; and cockroaches crawling in the room. The mattress was ripped open with a hole, toiletries were cheap and unusable, and there was no kettle provided. No hot water. The room reeked of damp and filth, with a stench everywhere. Plenty of dust and cobwebs. The so-called “housekeeper” had no idea about basic hygiene, attempting to sweep away a spider with dental kits. The whole atmosphere was deeply uncomfortable, sketchy, and unsanitary. This hotel is best avoided at all costs. Shame on you booking.com for even listing them on your website - do your due diligence.

Best Service & Location

Greet View

Checkin process

TV was not working, called reception and they send one guy. 15 minutes He tried to solve the problem but he didn't get, he left and another guy came and he also couldn't fixed it.. after 10-15 minutes I said you can leave if you don't know. He left.. major issues was so many Cockroaches..

Location, Staff Behaviour, View from the Hotel, It’s Space

Need a little bit Maintenance of rooms

Poor

The breakfast menuThe ambienceTrained people.required

It is the dirtiest hotel that I have ever stayed in all these years. Could see cockroaches in the hotel. The bathroom was stinking. Just because I was in transit I spent a night there, very pathetic.

Everything!!!

The hotel is away from all the chaos and offer amazing views of the mountain, forest and nature wonders. Absolutely loved the friendliness of the owner Suhail who is extremely kind to us. He drove us to certain local places and guiding us and providing useful advice for us around Dehradun. Even his staff have the same manners and professionalism and kindness. We booked three deluxe rooms and all of us including my friends were extremely satisfied and will be coming back again soon. The restaurant of the hotel offers delicious food. So happy we found this place… just AMAZING!!!

It's a wonderful experience to stay a lavish property located on beautiful location on old mussoorie road The parking space is wonderful and the welcome service and luggage handling is also wonderful. very comfortable, with beautiful mountain view, high speed internet provided free of cost, it's a neat n clean property , I enjoyed sunny day at restaurant. Food was very delicious Overall it's lovely memorable time.

It was comfortable stay , great location, very cooperative staff and good food

They denied my booking and asked me to pay more because they don't have deluxe room so I need to shift on executive room. Bedsheet was so messed and service was so delay.

Just the location and the view

The furniture is old and falling off. The switches were broken. The fridge didn't work. The wash basin was cracked. There was no hot water. The beds were lumpy. The washroom was smelly. And the breakfast buffet was, by far, the worst I have ever had at any hotel.

Location is good. Size of rooms is big plus.

Staff behaviour. They are very much non courteous, they are unaware of the guest meal plan. Everytime during Breakfast they'll say your breakfast is not included in the package. This is very disgusting.

Helpful staff, easy check in process. Food was good.

Not clean, smelling mattress & blanket. Washroom was not clean and smelled bad. The mattress was torn from a couple spots. Bedsheet was not clean, looked like was not changed. Not worth the money

Only Food

Rooms especially the bad smells in the room. A few rooms on the top Floor are quite clean apart from that every room has a bad smell.

location is awesome view from the property is also amazing

don’t take the property floor, on ground and 1st floor. it’s a total waste if the hotel staff try to allot the floor in ground and 1st floor.

Location food and service

Service time for food to be increased a little bit last order should be after 11

It was an amazing location. The staff are very welcoming and attentive. The food was also great. They have ice cream available at reception at all times.

The floor of our bedroom was a little sticky due to the detergent they used. The staff needs to focus on room cleaning everyday not only when asked.

If you want to stay between mussoorie and dehradun and avoid the hassle and congestion of the cities, this is the best place for you. Great view, amazing services and super friendly staff. Clean rooms, cozy bed, felt like home at rajpur heights.