Lazo Silver Lake , OOTY

The staff was very good and professional. The Travel Assistant Mr. William Jerold was exceptional. He explained in detail about the tour we intended to undertake and ensured that we had a quality leisure time while visiting various locations.THANK YOU ALL

Everything was very good

Rooms are not much clean as expected!! response was very slow every room is different when one thing works another thing will not work for example in my room restroom handwash doesn't work and in another light doesn't work very frustrated with the facilities. In booking .com the mentioned tv but they won't initialise we need to ask them.

Response was late but resort staff are supportive overall ok for that price.

Staff is good specially Mr Prashant & traveller head Jerald Breakfast is too good by Mr Ali Recommending to everyone visiting ooty

Location and cleanliness, friendly staffs

NA

Room was not clean and not at all maintained.We got room in basement and it was smelling weird. We requested to change the room but no luck. Wouldn't recommend it .

Location is good, breakfast was very good

Need cloth hangers in bathroom which was not found in the villa we stayed

Staff was good and helpful. Rooms were clean. Prashant was very cooperative. Good stay at this place. This property is very close to ooty lake.

Good atmosphere, Mr Prasanth is very co operative and friendly . climate , location is nice

Stayed here for 3+ days and it was comfortable with a spacious room. Breakfast provided is simple and decent taste. 800m away from lake boat house. Mr Prashanth recieved me well and ensured my stay is pleasant. Will highly recommend for this place for a family stay as well as I see villa type rooms as well. Adding this stay to my favourites in Ooty.

Rooms; food ; friendly staff; easy check in

Good views, close to the lake

No good restuarants near by.

Balcony view

Washroom tap not working. No maintenance

Complimentary breakfast

The Location is far from the marketNo proper restaurant available at the hotel/only one resturant available 10mints walking from hotel, food quality is very pathetic supplied by the hotel for dinner,The super Deluxe room is in the basement, it becomes very very cold in winter.

Lazo silver is very clean and hygienic very comfortable location and all staff are helpful especially front desk service person Prasanth is very professional helpful we will use agail Lazo silver

The breakfast

The rooms are not clean that much we expected. We found cigratte ash on the table. The wifi was not working, they said they Will fix it but they didnt in our 2 days stay. The TV was also not working, after 1 day they fixed it.They charged with GST but refused to give invoice

Accessable location, near Lake.Good view from room.

Na

It is a great property, very clean and fresh, the geyser works great and bed is comfortable, Prashant was helpful

I did not like the services which they were provided us, there is no wifi service and there is delay in the room service.and there were a water leakage in our room which we have got.but they provided a dinner to compensate the problems.the food was quite good.

We like this hotel very much their service is amazing and the breakfast provided by them is also very tasty.And specially Prashant has made us feel comfortable in hotel very nice experience at all ☺️

it was good to visit here. Prashant had help us to get a such nice room at reasonable price. rooms are very good