Sherlock Homes A Heritage Theme Hotel

Sherlock is uniquely old school. It was very peaceful,with beautiful gardens and great views.

The road to get here needs improvement.

Property location, ambience, breakfast spreads etc all are exceptional

One of staff misbehaved without any reason and it made our day in bad mood

Wonderful stay at Sherlock. The ambience was superb. Rooms were also clean and well maintained. Staff members were very helpful and friendly. Would certainly recommend it to friends and family.

Access was an issue as the road was quite narrow and untarred at places.

We had one of the rooms in the garden, which was very nice with lovely views. Very decent size with everything we required.The main building itself is very querky and laid out like a British country house. The staff were very nice and very helpful. The food in the restaurant was very very good.I would recommend The Sherlock if you find yourself in Ooty. Bring your own beer though as they dont have a bar. One of the staff David was a great help on this and arranged for beer to be delivered to the hotel for us.

Excellent staff. Extremely warm and welcoming. Bala and David made our stay comfortable. My pets were very happy

1) Do not take the mountain view room. The garden view room is what you need to take here. 2) The ventilation in the Standard room is a little poor. 3) Only the mountain room and the garden rooms are pet friendly. However, the staff was very accommodating when it came to our requests with the pet. They allowed our pets in the standard room.

exemplary staff - V good food- comfortable n clean rooms- modern bathrooms. lovely garden to bask in the sun. i hate to take names so i won’t but everyone down to the cleaning lady are so customer oriented and pleasant.

approach road v narrow- difficult for suvs when car comes from opposite side. ok in daytime but restricts movement to the town at dark.

Its clean , good location , friendly staff and good breakfast too

Not value for money , room is nit spacious enough for the per day charge . No room heater in high end room , standard room needs to pay for room heater , its ooty …too cold also!… we got rooms in different places as we four of us has to stay too far , children and us .

The staff was great they had an excellence to amaze the customer's, we came late but they made it up for the service in the morning. MR DAVID ,MR Sanjay , the chefs Vignesh, and Balaji were ready to help and bring a good satisfaction to us during our stay through their services.

Stay timings

The view from mountain view room are excellent. Rooms are big and well lit . Staff is good and food is lip smacking. Beautiful place overall

Little more maintenance is needed in rooms and bathroom. The linen needs to be cleaned or changed . Furniture looks old and tattered . Bathroom faucet was leaking . No heater in room in cold weather

Very quirky hotel set in the hills above Ooty. The gardens are immaculate and beautiful and the staff couldn’t be more helpful. The meals were good and the hot water bottles much appreciated.

It would be even better if they had Sherlock Holmes books / showed the films. And had the fire lit in the sitting room so you could get cosy around it in the evening. It’s really cold - blankets in rooms would be great.

The lawn was small but okay.

Cleanliness. Pet owners were trimming their pets in the lawn.Not a good sight to see.There were many stray cats in the property. Felt little unhygienic.Breakfast was not upto the mark.Orice being quite high,these things should be handled better. Rooms were very dingy.

Facilities,food, environment all were fantastic. U get a nice British charm

Filter coffee can be better

Breakfast was decent

Dinner buffet could have been better. Spread was OK but the quality of the dishes could be improved

Fantastic location with great valley view. Friendly staff. Very well maintained gardens and property.

Very narrow and rough approach road. Average breakfast in terms of variety and taste. Expensive meals with very slow service.

The location, friendly staff and the room

They didn’t provide complete set of toiletries, there was no tooth brush and toothpaste available

1. Property is maintained exceptionally well.2. The staff is very polite and helpful.3. They have amenities like games etc4. Pet friendly5. Safe6. Have toilet and food facilities for drivers.

1. Can stay here only if you have your own vehicle2. The food taste was average.

The cottage is beautiful. Scenic beauty. Loved the cottage and nature theme.

Ooty weather is cold. The bonfire in cottage should be given as complimentary rather than charging for it. As we are already paying a good amount for cottage

Staff is good ..location is great. Breakfast is good

The Fire that they put in the room gets charged . We were not communicated about the actual price

The ambience, garden, the staff & service and the meals were excellent.

Room comfort and maintenance. Requires major repairs. Leaking from the roof and chairs broken where we were sitting.

Some spots within the Hotel premises were good for photos. Breakfast was decent. People with pets may find it suitable. The hotel premises is clean.

The road to the hotel is definitely challenging. You'll most likely get lost if you try reaching there at night. The hotel should try to improve the last bit of road within their premises. The food items are bit costly.