Juara Mutiara Resort

Pros +

• The room was perfect. Spacious, queen 2 beds .
• Let me first preface my experience by saying that I came during the monsoon season (december), basically during december, tourists are "not supposed" to be on the island. So when I came, everything was closed as I've expected, so i've actually packed some food myself to cook and eat. The first room I got (the garden view) one was not working too well, the aircon was broken, and the TV was not working well. However since like I said, this is a monsoon season, there was no staff on site. In fact, there is literally nobody here. You actually need to call them when you arrive for them to come over to check you in.But otherwise, they are very responsive within working hours, the next day, they changed a nice room for me, they actually upgraded me to the beach front room with no extra charges. This room was perfect for us. Everything worked well.The room itself is rather big enough for at least 4 people, 2 queen sized bed, comfortable, and hard enough for me, aircon is good, TV works, (we brought our own device to plug in) to play during those super rainy or hot days, the toilet is good, kettle, fridge works, hot water works as well. The most important thing, is of course, we got to enjoy the entire beach, and the entire resort and perhaps even the entire island to ourselves.
• I wish it was cleaner.

Cons -

• The restaurant has very limited food . The coffee was good ! In front of the reception area is messy .
• Nothing, to us, we were prepared, so everything was cool to us.However some words of caution for the first timers to this island. Please try to avoid monsoon seasons while travelling to Tioman, the island is in a "resting mode". For the following reasons.1) Ferries are rare and unpredictableThere is only once a day, and happens early in the morning for Mersing-->Tioman, and in the afternoon for the return trips. And there can be long periods with no ferries, so we made a mistake of booking too many days, and we couldn't consume the last day of our booking as return ferries were cancelled indefinitely, and you will be stranded on the island indefinitely. LOL. If you are cool for adventure, you can still get a speedboat to get you in and out for 1500 RM one way. So totally possible. Otherwise try to book from bluewater.my Because inter "jetty" transports are rare during this time, you need to get a taxi to get you to other places on tioman. 35 RM per pax one way.2) Food can be rareAs many shops are actually closed. Suggest to pack some food especially if travelling during monsoon.3) Seas are rough and its rainy the entire dayThat's what we loved. But if you are into swimming/snorkelling/diving, don't come during monsoon. Otherwise the waves are HUGE and wonderful for kids. Also cooling and rainy the entire day. We were on Juara which is on the eastern side, the waves are super good for surfing.4) Don't expect much "service"Obviously. On the flip side, the whole place felt like a private island/resort to us. Seriously. There was nobody else there most of the time. We really enjoyed it this way. But if you love to stick around people, ya not the time for you.5) SandfilesNot sure if this is just this period or all the time, but obviously, this is a beach, it has sandflies, so use insect repellent.
• Not clean