Dormy Inn Express Matsue

Location was great for transportation. Easy access to restaurants.

Young female staff member at reception desk did not even greet us in any language on two separate occasions on November 4...absolutely unheard of in Japan! The bed was small and uncomfortable.

Reasonably spacious room, stable and fast wifi, friendly staff, free drinks area, excellent location and close to Matsue Station. A very clean and comfortable room.

I had no issues during my stay at the ryokan.

The hotel was close to Matsue station. For what I paid, I got a decent size room that was well appointed.As I arrived early, I left my bag at the hotel. When I returned to check-in, the bag was already in my room. A good start to a very comfortable stay.

its near in the station

no sauna and onsen

Very clean. Great location near the central train station. Washers and driers available. Friendly staff.

service is good

space is ok, but the bed is too small for a couple

Clean and comfortable.

It was very expensive as I stayed at the hotel one day before Matsue marathon.

A no frills hotel in Matsue but ended me with surprises. I drop my luggage with an ease and was check-in by the the helpful staffs. When I came back at night, my lugagge was already brought to my room. I got my keycard in no time and got entry to my Single bed room.The toiletries like hairbrush, toothbrush kit, haircap and cottonpads are free for grabs at the ground floor. There are also free popsicles.The room is spacious for single and like the idea it has a door to the bedrooom which really minimizes the noise. They got all the amenities available TV, personal fridge, AC, tea making facility and with a complimentery bottled water and pastry. The bed is comfortable and had restful sleep here.The bathroom is compact but has everything you need. Shower and bath tub with a small tv. First time I seen it in Japanese hotel. It was clean and well maintained. Overall, I am very happy with my stay at Dormy Inn Express in Matsue. The checkout is quite easy too. I highly recommend them.

Not I cant think of.

Perfect location, good Japanese breakfast, friendly staffs and great public bath. (Although it needs to walk to another hotel for the public bath, which have outdoor and indoor Onsen , I think it’s worth it）

I did not opt for the breakfast but the evening ramen and all the little treats were so nice! Having laundry machines available was a huge plus too. This is a really great hotel.

Closeness to the station. 2 Convenience stores nearby. Plenty of restaurants options. They always accommodate my requests: soft pillows, 2 this time.

Very well equipped room, round the click snacks, very quiet

The double-bed was rather narrow and the man at the front desk was a bit inflexible/unhelpful.

Clean, has everything i need. Complimentary ice cream and Yakult was a nice touch.

The bed and pillows could have been more comfortable.

As expected for other Dormy Inn hotels, this serves a fantastic breakfast. Local soba nudle, wariko soba, was very good. I would like to stay again in this hotel when visiting Matsue.

Everything was fine.

Location and price. staff was helpful

no natural light in room. Room was adequate but very small

The location is good. The room was nice as well and very spacious. The workers were nice.

This is the best hotel ive ever stayed in especially for the price Ive paid. The level of hospitality is so high - free ramen, free ice cream, free yakult, free bathing and shaving amenities, excellent cleaning service, the bed was so lovely. staff was also polite and lovely. 100/100. will visit again.

i wish mineral water was provided. if i want green tea i had to travel all the way to the first floor to get it. I wish there would be a kettle to boil water. :)

Had TV technical problems late at night. The staff insisted they switch my room. They followed up multiple times to ensure things were working and apologized at checkout. They also helped me find a nearby restaurant I knew by name but didn't have the address for and gave clear instructions. Very clean room that felt new.

The breakfast buffet was quite good. The location is excellent, just next to Matsue station.

The rooms we stayed in were very small.

a good location in relation to the station, bus terminals, restaurants, and the sea-coastal broad-walk, (though somewhat distant from the historic center) with small but nice, well cleaned, rooms and a good view out of the window. also, liked the details of the bathtub, it was a very pleasant/comfortable one. had a chuckle at the duck provided.computers on the lobby level were also a good thing.

staff though not unfriendly, they were somewhat hard to find when needed (the check in desk was mostly unstaffed) information counteralso, generally could not get much information useful to a tourist out of the hotel lobby (maps etc.)(though this was compensated by the proximity of the tourist information center)